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Getting help
86
When I double-click an application icon a message such as You must insert the application CD into your CD-ROM drive
appears and the software does not start.
❑
Some titles require specific files that are located on the application CD-ROM. Insert the disc and try starting the
program again.
❑
Make sure you place the disc in the tray with the label side facing up.
Why does my CD-RW drive not record at the highest speed?
You must use 8x CD-R or 4x CD-RW media or higher to achieve optimum performance.
If you want to use other media and are having difficulty formatting non-4x CD-RW discs, change the writing speed
from 4x to a lower setting.
To change the writing speed from the default to a lower speed, proceed as follows:
1
Click
Start
and then
My Computer
.
2
Right-click the
Compact Disc
icon.
3
Select
Properties
.
4
Select the
Recording
tab.
5
From the lower dropdown list, select the
2x
write speed.
6
Click
Apply
and then
OK
.
The disc tray does not eject even when the Eject button is pressed
❑
Check that the notebook is turned on.
❑
The application software when burning a CD may prohibit it.