Getting Help
Troubleshooting
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71
About sound
My speakers are not producing sound
The built-in speakers may be turned off.
The speaker volume may be turned to the minimum. Press
Fn+F4
to increase the
volume.
If your computer is powered by battery, check that the battery is inserted properly
and that it is charged.
If you are using an application that has its own volume control, check that the
volume is turned up.
Check the volume controls in Windows
®
.
If you use external speakers, check that the speakers are properly connected and
the volume is turned up. If the speakers have a mute button, make sure it is off. If
batteries power the speakers, check that the batteries are inserted properly and
that they are charged.
If you have connected an audio cable to the Headphone connector, disconnect the
cable.
My microphone does not work
If you are using an external microphone, check that the microphone is plugged into the
Microphone connector.