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31

Troubleshooting

If you experience any of the following difficulties
while using the DVD-ROM drive, use this
troubleshooting guide to help remedy the problem. If
the problem persists, consult your nearest Sony dealer.

The disc tray does not eject even when the Eject
Button is pressed.

c

Check that the notebook computer is turned ON.

c

Ensure that the AC adapter that is supplied with
the DVD-ROM drive is connected and that the PC
card is inserted correctly into the PC card slot of
the notebook computer.

The disc tray does not eject even when you insert
the pin into the manual eject hole

c

Place the DVD-ROM drive on a level surface and
then insert the pin into the manual eject hole (page
18).

The disc tray does not eject even when the eject
button on an application software is pressed.

c

Ensure that the driver for the DVD-ROM drive is
installed (page 9).

c

This operation may be prohibited by the
application software.

The disc tray does not lock into place.

c

Push in the disc tray securely.

The disc tray ejects when it has already been
locked into place.

c

Ensure that the disc is placed with the label side
facing up.

c

Clean the disc and the DVD-ROM drive lens
(pages 26).

c

The disc may be scratched. To confirm that the
DVD-ROM drive is not malfunctioning, replace
your disc with another disc.

c

Condensation may have developed in the DVD-
ROM drive or on the disc. Remove the disc and
allow it to stand for approximately one hour.

(Continued)

Summary of Contents for PCGA-DVD51

Page 1: ...4 647 113 11 1 2000 Sony Corporation DVD ROM Drive PCGA DVD51 Operating Instructions ...

Page 2: ...W DIRECTLY WITH OPTICAL INSTRUMENTS WARNING To prevent fire or shock hazard do not expose the unit to rain or moisture Dangerously high voltages are present inside the unit Do not open the cabinet Refer servicing to qualified personnel only Pour prévenir tout risque d incendie ou d électrocution garder cet appareil à l abri de la pluie et de l humidité Pour prévenir tout risque d électrocution ne ...

Page 3: ...home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited Before using the PCGA DVD51 be sure to read the End User Software License Agreement that accompanies it Copyright laws prohibit reproducing the software or the manual accompanying it in whole or in part or renting the software without the permission of th...

Page 4: ...he driver WindowsR 2000 Professional 12 Using the DVD ROM drive 13 Connecting the DVD ROM drive to the notebook computer 13 Removing the DVD ROM drive from the notebook computer 15 Transporting 16 Inserting a disc 17 Playing a DVD VIDEO 19 Notes about DVD VIDEO discs 22 Playing an audio CD 23 Reinstalling 24 Precautions 25 Notes on Discs 27 Specifications 28 Getting Help 30 Troubleshooting 31 ...

Page 5: ... at a speed of 12 max 1800KB s You can enjoy DVD VIDEO discs by installing the suppliedsoftware withlimitedmodels Seepage19 YoucanenjoyAudioCDdiscsfromthespeakersofyour notebookcomputerwhicharesuitablefordigitalAudio CDdiscplay Seepage23 Youcanreinstalltheoperatingsystemonyournotebook computer by a recovery CD ROM disc using the DVD ROMdriveeasily Seepage24 ThisdrivesupportsaPCcardinterfacefunctio...

Page 6: ...installed Notes Only use circular discs Donotusediscswith anyothershape star heart etc asthismay damagetheDVD ROM drive Donotusescratchedor damageddiscs as doingsomaydamage the DVD ROM drive Whenusingavideo CD an MPEG playback videocardorplayback applicationsoftware mustbeinstalled Whenusingdiscs searchapplication softwareorplayback applicationsoftware mustbeinstalled Your DVD ROM drive can use al...

Page 7: ...ng is missing contact the Sony dealer where you purchased this product or a Sony service representative serving your area PCGA DVD51 DVD ROM drive 1 Software CD ROM 1 Manual eject pin 1 stowed in the back of the drive AC adapter AC CDR51 1 Installation disk 1 3 5 inch floppy disk DVD ROM Drive Operating Instructions 1 this manual Warranty card 1 ...

Page 8: ...8 Locating the controls and connectors 1 DC IN connector 2 LINE OUT connector 3 POWER indicator 4 Manual eject hole 5 Eject button 6 BUSY indicator 7 Manual eject pin P 18 ...

Page 9: ...USB floppy disk drive it can be connected after the computer has been turned on 2 Turn on the computer Do not attempt to operate the computer until Windows is functioning 3 Insert the supplied installation disk in the floppy disk drive 4 Connect the AC adapter included in the package to the DVD ROM drive and an AC outlet and then insert the PC card into the PC card slot on the notebook computer Fo...

Page 10: ...card PC card PCMCIA opens If Sony CardBus ATAPI Socket 1 appears on the list the driver is installed correctly If you use any of the following models follow the steps below to complete the installation PCG 505GX 505G 505FX 505F 505TX 505TS 505TR C1X Remove the connected PC card and keep the supplied installation disk in the floppy disk drive 1 Click the Start button point to Settings and then clic...

Page 11: ...onnected to the computer after installing the driver click the Start button select Settings click Control Panel double click System click Device Manager and then double click SCSI controllers If PCMCIA ATA Card appears in the System Properties window you must perform the following procedure 1 Click PCMCIA ATA Card and then click Remove The Confirm window appears 2 Click OK 3 Remove the DVD ROM dri...

Page 12: ...dialog box appears 5 Click Next 6 Ensure that Search for the most appropriate driver for using a device Recommendation is selected and then click Next 7 Ensure that Floppy disk drive is checked and the supplied floppy disk is inserted in the floppy disk drive Then click Next If the CD ROM drive is checked remove the check 8 Wait until the search is complete and the window changes 9 Click Next 10Cl...

Page 13: ...ive enables high speed data transfer enables reading of DVD ROM disc data at a speed of 8 max and CD ROM data at a speed of 24 max When you use the drive in the CardBus mode the POWER indicator lights in green 1 Turn on the notebook computer 2 Remove the PC card from the bottom of the DVD ROM drive 3 Connect the supplied AC adapter to the DVD ROM drive and an AC outlet Note Donotconnector disconne...

Page 14: ...r removingthePCcard Neverusethedrive withthesuppliedAC adapterwhenyou reinstallthenotebook computer Formore informationabouthow toreinstall seepage24 4 Insert the PC card into the PC card slot on the notebook computer with the SONY logo side facing up The POWER indicator on the DVD ROM drive lights in green when the notebook computer detects the drive Using the DVD ROM drive without the supplied A...

Page 15: ...d thenclick Control Panel 2 Double click PC card 3 Click Sony CardBus ATAPI and then click Stop 4 Confirmthat Youmay safelyremovethis device isdisplayed andthenclick OK 5 Press the PC card slot ejectbuttononthe computer Removing the DVD ROM drive from the notebook computer When removing the DVD ROM drive while the notebook computer is on be sure to follow the procedure below Failure to do so may c...

Page 16: ...wed in the bottom of the DVD ROM drive as illustrated below This is convenient when transporting the unit 1 Attach the PC card with the SONY logo side facing the bottom of the DVD ROM drive If you attach the PC card upside down the cable may twist and may not fit into the groove 2 Fit the cable into the groove 3 Attach the ferrite core part of the cable to the rear of the DVD ROM drive Tip Ifthe i...

Page 17: ...y ejects 2 Place the disc on the center of the disc tray and while supporting the bottom of the disc tray press gently on the center of the disc until it clicks into place 3 Close the disc tray by gently pushing it When the notebook computer starts reading data from the disc the BUSY indicator on the DVD ROM drive flashes Eject button Disc BUSY indicator ...

Page 18: ...m that the BUSY indicator is not flashing detach the manual eject pin from the PC card depression of the bottom panel and insert it into the manual eject hole The disc tray ejects and you can remove the disc Note Place the DVD ROM driveonalevelsurface andtheninsertthe manualejectpinintothe manualejecthole Eject button BUSY indicator Manual eject pin Manual eject hole ...

Page 19: ...OM drive and insert the supplied CD ROM disc 2 Double click the icon in My Computer 3 Double click the DVD Software Decoder folder and double click the icon setup exe in the folder Installation starts Follow the messages appearing in each window After installation the DVD Software Decoder window will appear automatically To install Media Bar DVD Player 1 Click Back on the upper left of the DVD Sof...

Page 20: ...layback using an other software it may cause a malfunction There may be some restrictions on operations or there may be sound drops or image drops depending on the DVD discs Some discs recorded at 20 or 24 bits may produce noise while playing If you connected audio devices to this computer this may cause damage to your hearing and the speakers It is recommended that you reduce the volume before pl...

Page 21: ... forward to display the DVD Player operation window forward 2 Click Setup to display the DVD Setup window 3 Remove the check from Play a DVD video disc using 256 colors 4 Click OK to confirm the setting Tips Withthedefault settings the DVD Player windowcannot bereducedinsize To reducethesizeofthe window changethe displaymodeofthe DVD Player window tonormaldisplaymode byfollowing the instructions i...

Page 22: ...nstructions supplied with the DVD VIDEOs Marks on DVD VIDEO discs The following marks are labeled on DVD VIDEO discs or their packages Each mark details the contents or features recorded on the disc Depending on the DVD VIDEO no marks or indications may be printed on the label even though the disc has some contents or features For more information about these marks see the instructions on the DVD ...

Page 23: ... Connect the DVD ROM drive to the notebook computer and click the Start button point to Settings and then click Control Panel The Control Panel appears 2 Double click Multimedia The Multimedia Properties appears 3 Click the CD Music tab 4 Confirm that the Enable digital CD audio for this CD ROM device checkbox is checked and click OK If not check the Enable digital CD audio for this CD ROM device ...

Page 24: ... disc or using the manual eject pin see Inserting a disc on page 17 and When the disc tray does not eject on page 18 5 Turn on the notebook computer The POWER indicator on the DVD ROM drive flashes green when the notebook computer detects the drive 6 Reinstall the notebook computer by following the procedure described in the operating instructions for the notebook computer Notes Youcannotreinstall...

Page 25: ...in a very damp environment moisture may condense on the lenses inside the drive Should this occur the drive may not operate properly Remove the disc and leave the DVD ROM drive on for approximately one hour or until the moisture evaporates Then turn the DVD ROM drive off Do not move the DVD ROM drive while it is operating as this may cause a malfunction PC card Do not directly touch the connector ...

Page 26: ...ent such as alcohol or benzine Cleaning the lens If you accidentally touch the lens with dirty fingers or if dust on the lens prevents the DVD ROM drive from operating properly clean the lens Transportation When you transport the DVD ROM drive use the original box and packing materials Before moving the DVD ROM drive make sure to remove the disc from the drive Lens Precautions continued ...

Page 27: ...ect sunlight After playing the disc store it in its case Stacking discs without cases or leaving the disc exposed may cause the disc to warp Cleaning Dirt from a fingerprint or dust may cause picture noise or reduced sound quality Clean the disc with a cleaning cloth Wipe the disc from the center out For dirt clean the disc with a soft cloth slightly moistened with water then remove the moisture w...

Page 28: ... from the supplied AC adapter Max approx 8 speed DVD ROM approx 24 speed CD ROM Electric power from the connected notebook computer Max approx 2 speed DVD ROM approx 12 speed CD ROM DVD ROM 1 speed 1352 KB s CD ROM 1 speed 150 KB s Access time Average 1 3 stroke 150 ms Interface card Interface Conforms to PCMCIA 2 1 JEIDA 4 2 Card type PCMCIA Type II Conforms to CardBus 16 bit mode Specifications ...

Page 29: ...ent less than 18 F 10 C hour Operating humidity 20 to 80 not condensed provided that humidity is less than 65 at 95 F 35 C hygrometer reading of less than 84 F 29 C Storage temperature 4 F to 140 F 20 C to 60 C temperature gradient less than 18 F 10 C hour Storage humidity 10 to 90 not condensed provided that humidity is less than 20 at 140 F 60 C hygrometer reading of less than 95 F 35 C Dimensio...

Page 30: ...roducts that work with your computer To contact Sony Sales and Marketing Support call 1 888 4SONYPC 1 888 476 6972 TheSonyfax backservice providesyouwith answers to commonly asked questions You can use this automated service to request a list of available topics and then select the topics that you want to receive To contact the Sony fax back service call 1 888 4SONYPC 1 888 476 6972 TheSonye mails...

Page 31: ... on a level surface and then insert the pin into the manual eject hole page 18 The disc tray does not eject even when the eject button on an application software is pressed cEnsure that the driver for the DVD ROM drive is installed page 9 cThis operation may be prohibited by the application software The disc tray does not lock into place cPush in the disc tray securely The disc tray ejects when it...

Page 32: ...CD playback when connecting analog audio equipment cCheck that the plug is securely connected to the LINE OUT connector cThe Volume Control on the notebook computer may be set too low See the operating instructions for the notebook computer cThe audio CD playback setting on the Control Panel may be set to the digital audio CD playback No sound is heard during digital audio CD playback cYour notebo...

Page 33: ...ive is not malfunctioning replace it with another disc cDirt may have accumulated on the turntable Clean it cCondensation may have developed in the DVD ROM drive or on the disc Remove the disc and allow it to stand for approximately one hour The Q is not accessible The device is not ready message appears and asks you to select Retry or Cancel Q drive name may be changed cCheck if the disc is inser...

Page 34: ... notebook computer may be in power management mode Check the CPU speed setting See the operating instructions for the notebook computer cThe drive is set to 16 bit mode used without the supplied AC adapter For playing back a DVD VIDEO disc connect the supplied AC adapter The DVD ROM drive cannot be recognized even in 16 bit mode without the supplied AC adapter cWhen the notebook computer starts up...

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Page 36: ...Sony Corporation Printed in Japan ...

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