If you have a second phone line available, try connecting the modem to this line.
My modem does not work
Check that the phone line is plugged into the
line
jack.
Check that the phone line is working. You can check the line by plugging in an ordinary phone and
listening for a dial tone.
Check that the phone number the program is dialing is correct.
Check that the software you are using is compatible with the Sony computer modem. (All
preinstalled programs are compatible.) Call the software publisher or Sony Customer Support.
My microphone does not work
Check that the microphone is plugged into the
mic
connector.
My microphone is too sensitive to background noise
If you find there is too much background noise when you record sound, you should adjust the
microphone gain by following these steps:
1.
Right-click the speaker icon (Volume) in the lower right Windows
®
task tray.
2.
Click Open Volume Controls. The Volume Control screen appears.
3.
In the Options menu, select Properties. The Properties screen appears.
4.
Change the setting for "Adjust volume for" from Playback to Recording, then click OK.
5.
Click the Advanced button under Microphone Balance. The Advanced Controls for Microphone
screen appears.
6.
Deselect the check box for 1 Mic Gain (+20dB), then click the Close button.
7.
Close the Recording Control window.
My mouse does not work
Check that the mouse is plugged into the
mouse
connector.
There may be dust or dirt inside the mouse mechanism. To clean the mouse, follow these steps:
o
Turn off your computer. See
Shutting Down Your Computer
for details.
o
Remove the mouse ball cover on the back side of the mouse.
o
Turn the mouse upright, and drop the mouse ball into your hand.
o
Using a piece of tape, remove any dust or dirt on the mouse ball and inside the mouse ball
socket.
o
Return the mouse ball to the socket, and replace the mouse ball cover.
My mouse needs to be set up for left-hand use
To set up the mouse for left-hand use:
1.
Click the My Computer icon on your desktop.
2.
Click Control Panel, and then click Mouse. The Mouse Properties dialog box appears.
3.
In the Quick Setup tab, click Device Setup.
4.
In the Device Setup Wizard dialog box, click Next.
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