A:
After inserting a CD, you must wait a few seconds for the CD to be detected before trying to
access it. If your drive reads some CDs but not others, check the shiny side of the disc for dirt or
scratches. You may also need to clean the DVD-ROM drive lens with a CD-ROM cleaner.
Q: How do I set up faxing capability in Windows® 98 Second Edition?
A:
Windows® 98 Second Edition does not provide a built-in fax utility. Sony has included the
Symantec WinFax® Basic Edition software for your faxing needs. To set up WinFax Basic Edition,
click the Start menu button. Point to Programs, Symantec Winfax Basic Edition, and select
Configure WinFax Basic Edition software. Follow the on-screen instructions to configure the fax
utility. For details on using WinFax Basic software with America Online®, see
Using America Online
with WinFax® Basic Edition
of this manual.
Q: How do I change the video resolution of my display?
A:
From the Start menu, select Settings and click Control Panel. Click the Display icon and select
Settings. Move the Screen area slider to change the resolution.
Q: Why does Windows lock up during shut down?
A: The Windows® operating system may not shut down properly for many reasons, including
incompatible or conflicting drivers, damaged files, or non-responsive hardware. For troubleshooting
information, you can search Windows Help. From the Start menu, select Help, click the Contents
tab, click Troubleshooting, and then click Windows 98 Troubleshooters. Click the subject for which
you want information, and then answer the questions that are appropriate for your problem.
Q: Why is my system running slowly?
A:
The system responsiveness varies depending on the number of applications that are open and
running. Close any applications that you are not currently using. Increasing the system memory
may also help. The computer has two memory slots. For memory upgrades, use only 3.3V 64-bit
PC-100 SDRAM DIMM modules. Sony computer supplies, accessories, and peripherals can be
purchased from your dealer or by contacting Sony at
http://www.sony.com/accessories
.
Q: Why is there no sound in any application?
A:
There are independent controls for your system volume.
There is volume control
in the Windows® task tray. Click the icon and slide the level bar up to
increase the volume.
In addition to adjusting the volume, check that the Mute check box is not selected in the Windows
volume control
.
Q: Why doesn't my 4x CD-RW drive seem any faster than a 2x CD-RW drive?
A:
You must use 4x media in order to achieve 4x performance.
If you must use non-4x media, the following steps may be helpful:
If you are having difficulty formatting non-4x writable media, change the write speed from 4x to 2x
or 1x. To change the write speed from the 4x default to another speed, click the My Computer icon
on your desktop. Right click the CD-RW drive icon, select Properties, and then select the Settings
tab. Change the "Current Write Speed" field to 1x or 2x, and then click OK. Your CD-RW drive is
assigned drive H as its default.
Q: How do I change my modem to rotary or Touch-Tone dialing?
A:
Click the My Computer icon on your desktop. Click Control Panel, and then click Modems. Click
Dialing Properties. Next to "Dial using," select the Tone dial or Pulse dial radio button. Click OK.
Q
: Why is there unusual activity on my floppy disk drive?
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