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Support Options

Sony provides several options to help solve common problems or to locate 
support for your VAIO® computer. This section describes all available 
resources and offers suggestions on how to access this information for 
maximum results.

Immediate Help and Support

p and Support

You can locate helpful information immediately by consulting your hard copy 
guides and supplements, or by accessing the online Computer User Guide and the 
individual software Help files. 

Your computer is supplied with these support options:

VAIO® Computer Quick Start — 

The Quick Start contains information on 

how to set up your computer quickly and easily. You can find instructions on 
how to plan an ergonomic work space, connect power cords, cables and 
peripheral devices, register your computer with Sony, and establish a dial-up 
connection to the Internet. The Quick Start can also provide troubleshooting 
support, if problems occur.

VAIO® Computer User Guide — 

The online User Guide provides 

information about configuring, maintaining, and upgrading your computer. 
This support resource offers a variety of available topics, enabling you to 
quickly view specific information using context-sensitive search features. To 
access the online manual:

1

Click 

Start

 in the Windows® taskbar, then click 

Help and Support

.

2

From the 

VAIO Help And Support Center

 menu, click 

VAIO User 

Guide

.

Specifications — 

The online specifications sheet describes the hardware 

and software configuration of your VAIO computer. To view this online 
information go to http://www.sony.com/pcsupport.

Summary of Contents for PCV-RZ40C

Page 1: ...udio ital Studio tal Studio al Studio l Studio Studio Studio tudio udio dio io o Computer Quick Start omputer Quick Start mputer Quick Start puter Quick Start uter Quick Start ter Quick Start er Quick Start r Quick Start Quick Start Quick Start uick Start ick Start ck Start k Start Start Start tart art rt t PCV RZ40 G Y Series ...

Page 2: ...Use of such software is subject to the terms and conditions of license agreements enclosed with this product Some of the software may not be transported or used outside the United States Software specifications are subject to change without notice and may not necessarily be identical to current retail versions Certain product s included with this computer may include features such as copy protecti...

Page 3: ...uters displays printers facsimiles and copiers Their standards and logos are uniform among participating nations ENERGY STAR is a U S registered trademark of the Environmental Protection Agency Owner s Record The model number and serial number are located on the back panel of your Sony VAIO computer Record the model and serial number in the space provided here and keep in a secure location Refer t...

Page 4: ...onnected at the network interface Use caution when installing or modifying telephone lines Avoid using the modem during an electrical storm Do not use the modem or a telephone to report a gas leak in the vicinity of the leak The socket outlet shall be installed near the equipment and shall be easily accessible To change the backup battery please contact your nearest Sony Service Center Caution The...

Page 5: ... ni le téléphone pour prévenir d une fuite de gaz vous êtes près de la fuite L appareil doit être le plus près possible d une prise murale pour en faciliter l accès Pour changer la pile de rechange veuillez contacter votre centre de service Sony le plus près Avertissement L utilisation d instruments optiques avec ce produit augmente les risques pour les yeux Puisque le faisceau laser utilisé dans ...

Page 6: ...te the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help You are cautioned that any changes or modifications not expressly approved in this manual could void your authority to operate this equipment...

Page 7: ...on as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operations of the equipment If this happens the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain ...

Page 8: ...m Battery You can return your unwanted lithium batteries to your nearest Sony Service Center or Factory Service Center For the Sony Service Center nearest you call 1 888 476 6972 in the United States or 1 800 961 7669 in Canada In some areas the disposal of lithium batteries in household or business trash may be prohibited Do not handle damaged or leaking lithium batteries In some areas the dispos...

Page 9: ...ue de dispositifs à la seule condition que la somme d indices d équivalence de la sonnerie de tous les dispositifs n excède pas 5 Macrovision license This product incorporates copyright protection technology that is protected by U S patents and other intellectual property rights Use of this copyright protection technology must be authorized by Macrovision and is intended for home and other limited...

Page 10: ...10 ...

Page 11: ...er 24 About the Keyboard 25 About the Remote Control 28 Setting Up Your Computer 33 Connecting a Display Monitor 34 Connecting the Speakers and Sub woofer Unit 36 Connecting the Keyboard and Mouse 39 Connecting the Telephone and Modem cables 40 Connecting the Power Cords 41 Turning On your Computer 42 Registering your Computer 42 Turning Off your Computer 43 ...

Page 12: ...e Sensor 55 Setting Up Additional Equipment 58 Getting Started with Media Center 61 Exploring Media Center 64 Starting the Media Center Setup Wizard 66 Using the Sound Blaster Audigy ES Sound Card ES Sound Card 73 Installing Sound Blaster Audigy Software 73 About Creative Software Programs 75 Troubleshooting 77 Support Options pport Options 81 Immediate Help and Support 81 Resources for Additional...

Page 13: ... d Congratulations on your purchase of the Sony VAIO computer Your new high performance multimedia computer combines state of the art computer functionality with the latest audio video and information technology features ...

Page 14: ...mputer see the online Specifications sheet Your VAIO computer is not supplied with System or Application Recovery CDs Use the VAIO Recovery Wizard utility to recover your computer s operating system and preinstalled software Computer and supplied accessories Speakers PCVA SP4 Speaker power cable Video adapter Sub woofer Remote sensor Remote control Modem cable Mouse Power cord Remote sensor Keyboa...

Page 15: ... VAIO User Guide Specifications This online specification sheet describes the hardware and software configuration of your VAIO computer To access this information go to the online Specifications sheet VAIO Software Provides specific information on certain preinstalled software on your computer To access this online software information 1 Click Start in the Windows taskbar 2 Click Welcome to VAIO L...

Page 16: ...VAIO Digital Studio Computer Quick Start 16 ...

Page 17: ... ports and jacks on your computer Your computer may not be equipped with all of these hardware features and the location of the controls ports and jacks may vary from the illustrations shown in this section To view the specific connection capabilities for your system see the online specifications sheet ...

Page 18: ...er Quick Start 18 About the Front Panel The front panel of your VAIO Computer enables access to drives media slots ports and jacks that enable you to connect compatible peripheral devices Front panel TV GUIDE MUSIC PICTURE VIDEO ...

Page 19: ...ical drive access indicator Light is amber while reading and writing data from and to the optical drives 7 Hard disk drive access indicator Light is amber while reading and writing data from and to the hard disk 8 Power switch and Stand by indicator Turns the computer on and off The indicator light is amber when the computer is placed in Stand by mode 9 S video In jack Connection for an S video ca...

Page 20: ...is amber when reading or writing data 17 Universal Serial Bus USB 2 0 ports 3 Connections for compatible high full low speed USB devices 18 i LINK 4 pin S400 port IEEE 1394 Connection for a compatible digital device i LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection The i LINK connection may vary depending on the software depending on the software ...

Page 21: ...he icons on the back panel locate and identify the ports on your computer The location of certain ports and jacks may vary from the illustration based on the computer model purchased Back panel MONITOR USB LINE PHONE S VIDEO VIDEO VHF UHF AUDIO AUDIO VIDEO1 INPUT S VIDEO COMPOSITE JOYSTICK MIDI REAR OUT LINE OUT MIC IN LINE IN D A OUT ...

Page 22: ...high full low speed USB devices 7 Monitor port Connection for a standard display 8 Composite audio R In jack Connection for an audio cable optional Composite audio L In jack Connection for an audio cable optional Composite video In jack Connection for a video cable optional S video In jack Connection for an S video cable optional VHF UHF port Connection for a TV coaxial cable supplied 9 Joystick M...

Page 23: ...ort Connection for a 10BASE T 100BASE TX 1000BASE TX Ethernet The port marked with Network is for LAN connections only 13 TV Out S video video jack Connection for an S video cable 14 Monitor DVI port Connection for a DVI monitor 15 Modem line jack Connection for the modem supplied cable to the wall jack The location of this monitor port may vary depending on the computer model purchased Certain VA...

Page 24: ...l Rotate the knob clockwise to turn on the sub woofer unit Control the volume by rotating the knob until the desired volume is reached Rotate the knob counter clockwise to turn off the sub woofer unit 3 Power indicator Light is green while the power is on 4 Speaker jack Connection for the speaker cable RCA plug 5 Sub woofer unit cable Connects the sub woofer unit to the computer s Line Out jack 6 ...

Page 25: ...T 1 Opens the optical drive 1 tray EJECT 2 Opens the optical drive 2 tray MY TV Opens the My TV window of Windows Media Center GUIDE Opens the TV program guide of Media Center MY MUSIC Opens the My Music window of Media Center MY PICTURES Opens the My Pictures window of Media Center MY VIDEOS Opens the My Videos window of Media Center INTERNET Opens the Internet browser MAIL Opens the e mail softw...

Page 26: ...io track STOP Stops media recording or playback PLAY PAUSE Pauses the movie video slide show or audio track Press again to resume playback NEXT Advances to the next DVD chapter video track or audio track VOLUME knob Increases and decreases the volume as you turn the knob MUTE Turns the sound off Press again to restore sound STANDBY Places the computer in Stand by mode to reduce power consumption P...

Page 27: ...are programs Pressing this key is equivalent to clicking the right mouse button Windows The key with the Microsoft Windows logo displays the Start menu Pressing this key is equivalent to clicking Start on the taskbar INDICATORS FUNCTION Num Lock The Num Lock indicator lights when the numeric keypad is activated When the indicator is off the directional arrow and correction keys on the numeric keyp...

Page 28: ...trol can start and stop video recording and playback select channels and set viewing preferences This section describes the basic functions of your remote control Remote Control MUTE STANDBY RM MC1 OK VOLUME CHAN PAGE DVD MENU BACK MY TV MY MUSIC MY PICTURES GUIDE MY VIDEOS ENTER REC STOP PLAY PAUSE SKIP REPLAY FF REW CLEAR DEF ABC GHI JKL MNO PQRS TUV WXYZ LIVE TV MORE INFO ...

Page 29: ...e one audio track one DVD chapter and 30 seconds of recorded TV or video 5 MY TV button Press to change from the on screen image to the TV MY MUSIC button Press to view and listen to your music playlists MY PICTURES button Press to view pictures or a slide show GUIDE button Press to view the TV program guide for your area START button Press to open the Media Center Start menu MY VIDEOS button Pres...

Page 30: ...peration 11 ENTER button Press to stop recording 12 REC button Press to begin recording STOP button Press to stop media playback PLAY button Press to begin media playback PAUSE button Press to pause media playback Press again to resume playback 13 DVD MENU button Press to open the main menu on a DVD 14 MORE INFO button Press to view any available information about the selected media 15 CHAN PAGE b...

Page 31: ... the remote control as shown Inserting batteries into the remote control If your remote control does not operate properly you may need to replace the batteries If your remote control is not being used for extended periods of time remove the batteries to avoid possible damage from battery leakage ...

Page 32: ...VAIO Digital Studio Computer Quick Start 32 ...

Page 33: ...is section describes how to set up your computer and peripheral equipment Your computer may not be equipped with all of the hardware features described in this section and the location of the controls ports and jacks may vary from the illustrations shown ...

Page 34: ...udio Computer Quick Start 34 Connecting a Display Monitor play Monitor 1 Plug the display s cable into the monitor port 2 If necessary plug the display s cable into the rear of the display To connect a display MONITOR ...

Page 35: ...Connecting a Display Monitor 35 To connect a DVI display Install your equipment so that you can easily reach the power outlet in the event of an emergency ...

Page 36: ...nsert the yellow plug of the speaker power cable into the DC In jack yellow on the back of the right speaker 3 Insert the black plug of the speaker power cable into the DC Out jack located on the back panel of your computer To connect the computer speakers and sub woofer unit Connect to sub woofer R speaker L speaker Speaker power cable black plug System unit Speaker power cable yellow plug L spea...

Page 37: ...is attached to the right speaker into the speaker jack located on the left side of the sub woofer unit To connect the sub woofer unit Sub woofer unit Connect to DC Out jack on computer s back panel R speaker L speaker AC Power wall outlet Connect to Line Out jack on computer s back panel ...

Page 38: ...le into the Line Out jack located on the back panel of your computer 6 Plug the sub woofer unit s power cord into a grounded AC wall outlet or power strip To connect the sub woofer to the computer VHF UHF AUDIO AUDIO VIDEO1 INPUT S VIDEO COMPOSITE AC Power wall outlet System unit Sub woofer unit ...

Page 39: ...ack of the computer Using an optical mouse An optical mouse requires an ideal surface texture in order to provide precision pointing and tracking Use surfaces such as plain paper card stock or fabric that have minimal repetitive patterning Avoid surfaces such as mirrors smooth glass or magazines that have halftone printing To connect the keyboard and mouse KEYBOARD MOUSE PRINTER OPTICAL i LINK S40...

Page 40: ...er end of the modem cable into the wall jack To connect the telephone and modem cables Your computer has a protective sticker covering the Ethernet port located on the rear panel Connect 10BASE T 100BASE TX or 1000BASE TX cables to the Ethernet port Using other cables or a telephone cable may result in an electric current overload that can cause a malfunction excessive heat or fire in the Ethernet...

Page 41: ...nnecting the Power Cords wer Cords 1 Plug the power cord into the back of the computer 2 Plug both the display and computer power cords into a grounded AC wall outlet or a power strip To connect the power cords KEYBOARD MOUSE PRINTER ...

Page 42: ...se benefits by registering your computer Sony Customer Support Communicate with a Support Representative to troubleshoot problems you may be having with your computer Limited warranty Protect your investment See the Limited Warranty Card for more details Before turning on your computer set up your Sony VAIO Media Center cables and connections For detailed instructions see Setting Up Microsoft Wind...

Page 43: ...he power indicator light turns off 4 Turn off any peripheral devices connected to your computer About the power button bout the power button If your system stops responding press and hold the Power button for more than six seconds to force your system to shut down You may need to repeat this procedure if your system does not shut down on the first attempt To avoid loss of data do not use the Power...

Page 44: ...VAIO Digital Studio Computer Quick Start 44 ...

Page 45: ...h your VAIO Digital Studio computer and the Microsoft Windows XP Media Center Edition Media Center provides you with a wide range of TV DVD and video viewing as well as music recording and playback This section provides information about setting up Media Center your computer TV cable or satellite set top box and other peripheral equipment ...

Page 46: ...ng to music files Viewing digital photos individually or as a slide show with background music Enjoying TV DVDs or your favorite music while performing other tasks on your computer Your VAIO Digital Studio Computer and Media Center Your VAIO Digital Studio computer compliments this exceptional operating system with preinstalled multimedia software programs superior graphics and audio capability an...

Page 47: ...your TV set top box cable or satellite Internet and computer Establish an active Internet connection Connect your computer to the TV signal source Insert two AA batteries into the Media Center remote control Plug the remote sensor unit into a USB port on your computer and place it in a location that enables direct communication with the remote control Connect the remote sensor control between your...

Page 48: ...dware configuration Connecting to standard cable access CATV cting to standard cable access CATV Option 1 1 Connect one end of the TV coaxial cable supplied to your cable service access 2 Connect the other end of the TV coaxial cable to the VHF UHF port on the back panel of your computer Your VAIO Digital Studio computer is supplied with certain video cables Depending on your in home cable access ...

Page 49: ... the splitter adapter Connect the other end to the VHF UHF port on the back panel of your computer 3 Connect a third TV coaxial cable optional to the double connection side of the splitter adapter Connect the other end to the VHF UHF port on the back of your TV monitor or display To connect in CATV mode Option 2 TV coaxial cable optional Splitter optional TV coaxial cable supplied VHF UHF port Cab...

Page 50: ...onnect one end of a TV coaxial cable optional to your antenna outlet Connect the other end to a VHF UHF RF combiner transformer optional 2 Connect the TV coaxial cable supplied from the combiner transformer to the VHF UHF port on the back panel of your computer Option 2 1 Connect both ends of the antenna s twin lead cable to the screw type grips on the combiner transformer 2 Connect the TV coaxial...

Page 51: ...eo cables Depending on your in home cable access you may require extra cables adapters or connection equipment not supplied with your computer Option 1 Antenna system TV coaxial cable optional VHF UHF RF Combiner Transformer optional Option 2 Antenna 300 ohm Twin lead cable optional TV coaxial cable supplied VHF UHF port system Air ...

Page 52: ...set top box 2 Connect a second TV coaxial cable optional to the Out jack on your set top box Connect the other end to the single connection end of a splitter adapter optional 3 Connect a third TV coaxial cable supplied to the double connection end of the splitter adapter Connect the other end to the VHF UHF port on the back panel of your computer 4 Connect a fourth TV coaxial cable optional to the...

Page 53: ...connect in set top box mode Option 1 VHF UHF IN VHF UHF OUT TV coaxial cable optional Cable service access wall outlet Splitter optional TV coaxial cable optional VHF UHF port Set top box TV coaxial cable supplied VHF UHF port TV coaxial cable optional ...

Page 54: ...L R jacks on the back panel of your set top box matching the plug and jack colors 4 Connect the other RCA jacks of the stereo dubbing cable into the Audio R IN Audio L IN and Composite video IN jacks on the back panel of your computer matching the plug and jack colors To connect in set top box mode Option 2 You can connect your computer to a set top box using an S video cable optional instead of a...

Page 55: ...or satellite set top box you can connect the remote sensor control to the remote sensor which enables you to control the set top box with the remote control 1 Connect the remote sensor unit to a USB port located on either the front or back panel of your computer Place the remote sensor in a position that enables it to communicate with your remote control Connecting the remote sensor back panel Rem...

Page 56: ...ck 1 or 2 located on the back of the remote sensor When you attach the remote control sensor to a cable or satellite set top box you can control the set top box functions with your remote control Connecting the remote sensor and remote sensor control 1 2 Remote sensor Remote sensor control cable ...

Page 57: ...rol onto the tape ensuring that the front edge extends over the front of the box as shown in the following illustration Connecting the remote sensor control cable to a cable or satellite set top box The remote sensor unit must be visible in a line of sight with your remote control in order to function properly Remote sensor Infrared port Cable or satellite set top box Adhesive tape Remote sensor c...

Page 58: ...s 1 Connect a dual audio cable optional to the composite audio L and R In jacks located on the either the front or rear panels of your computer 2 Connect the other ends of the dual audio cable to your VCR or camcorder Connecting devices with an S video or video cable Your VCR or camcorder may have either standard video or S video connection capability Option 1 1 Connect an S video cable optional d...

Page 59: ...ideo port composite audio L and R jacks located on either the front or back panel of your computer 2 Connect the other ends of the stereo A V dubbing cable into the appropriate jacks on your compatible VCR or camcorder To connect a VCR or camcorder Option 1 Video cassette recorder VCR Compatible camcorder Dual audio cable optional S video cable optional ...

Page 60: ...her the side or back of your TV monitor display 3 Connect the single jack end of an audio cable optional to the Line In jack on the back panel of your computer Connect the double jack end of the audio cable to the Audio In L R on your TV monitor or display The Audio In jacks may be located on the side or rear of your TV monitor display Connecting a TV monitor or display The video adapter is not ne...

Page 61: ... at the remote sensor and press 2 Use the arrow buttons on the remote control to navigate and select menu items Press the OK button to activate your selection Starting Media Center using your keyboard and mouse keyboard and mouse 1 Click Start from the Windows taskbar and select Media Center from the Start menu The Media Center main window appears 2 Use the directional arrows on the keyboard or mo...

Page 62: ...menu 2 Back button Returns Media Center to the previous window 3 Media Center Help Opens the Media Center Help guide 4 Minimize button Minimizes the Media Center window and places the Media Center icon and name on the taskbar 5 Maximize button Enlarges the View window to full screen 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 ...

Page 63: ...Creates and writes videos to DVD media 12 More Programs Displays additional programs that are available through Media Center 13 Scroll Arrows Moves the Start menu items up and down 14 Settings Sets or changes your Media Center preferences including parental controls recording settings and more 15 Media Playback Controls Plays records rewinds replays and stops selected media 16 Inset Window Display...

Page 64: ...ivate your selection To switch between inset window and full screen modes use the arrow keys on the remote control to select the inset window and then press OK Switching between Media Center and the desktop You can view the desktop without closing Media Center Select the Minimize button with your remote control or mouse to display the desktop To return to Media Center press on the Windows taskbar ...

Page 65: ...d media 3 Stop button Stops playback of selected media 4 Record button Records TV programs and stores them on the hard disk 5 Replay Rewind button Moves TV programs and selected media backward 6 Skip Fast Forward button Moves selected media ahead 7 Mute button Turns computer sound off 8 Volume Up and Down buttons Increases and decreases sound 1 2 3 4 5 6 7 8 ...

Page 66: ...information go to the VAIO Help and Support Center Establish a working Internet connection to enable the download of your local television program guide Provide your Zip code or Postal Code Provide the name of your TV programming provider or the name of your subscription package if using cable or satellite service Identify the brand name for your set top box if your TV service requires one To get ...

Page 67: ...p wizard to properly activate and configure Media Center The setup wizard tests your remote control configures your Internet connection and TV broadcast signal and sets up the Television Program Guide for your local area Media Center Getting Started If you decide to skip any of the setup wizard steps you can complete them later in the Settings window in Media Center ...

Page 68: ...ia Center uses this interactive step to verify that the remote control is communicating with the remote sensor The LED on the remote control blinks when a button is pressed Media Center Check Your Remote Control Verify that your remote control has two AA batteries installed ...

Page 69: ...ram Guide If you have already established an Internet connection you are asked to choose a download method Select the appropriate download option and follow the onscreen instructions Media Center Download Method The Internet connection provides information about your music CDs and other media If you skip this step you can complete them later in the Settings window in Media Center ...

Page 70: ... that your computer is receiving the correct TV signal and local TV Program Guide If you are using a cable or satellite set top box this step programs your remote to the box enabling you to view premium channels Media Center Choose Your TV Signal Verify that your TV signal source is connected to the computer ...

Page 71: ...ge No data available is displayed in the Television Program Guide when The Guide has not been set up You have not agreed to the Television Program Guide s Terms of Service The Media Center cannot connect to the Internet and download new Guide information Guide information is not available for your location from the Microsoft TV listings service provider Media Center has determined that the existin...

Page 72: ...VAIO Digital Studio Computer Quick Start 72 ...

Page 73: ...these programs as desired See the section About Creative Software Programs for a description of the software programs that are available on this companion CD Installing from the Sound Blaster Audigy CD The Sound Blaster Audigy CD supports Microsoft Windows Autoplay mode and starts automatically when the CD is inserted into your computer s optical drive If it does not start automatically follow the...

Page 74: ... ve software 1 Click Start in the Windows taskbar point to All Programs and then point to Creative A drop down list of software programs appears 2 Point to the desired software and click to start the software program If you perform a hard drive recovery using the VAIO Recovery Wizard utility you cannot reinstall the Sound Blaster software programs using the wizard s application recovery feature Re...

Page 75: ...fferent features like listening to digital music experiencing digital gaming connecting equipment and performing tasks Online Manual See the Online Manual for helpful information about connecting and using your Sound Blaster Audigy card Sound Blaster Audigy Experience Try this program to get the full impact of your Sound Blaster Audigy card for gaming music listening and music mixing EAX Goldmine ...

Page 76: ...ive WaveStudio Perform sound editing functions to play edit record or enhance your audio files Creative PlayCenter Manage your favorite MP3 and WMA files on your computer using this audio CD and digital audio player Creative PlayCenter enables you to rip your favorite audio CD tracks into compressed digital audio files Creative Recorder Record sounds or music from various input sources such as an ...

Page 77: ...k Confirm that a CD is not in an optical drive unless you are using a bootable CD Confirm that the power cord and all cables are connected firmly If you plugged the computer into a power strip or Uninterruptible Power Supply UPS make sure the power strip or UPS is turned on and working Verify that the monitor is plugged into a power source and turned on If your system has a built in monitor confir...

Page 78: ...on If your computer does not respond or the application does not close try the following steps 1 Save any open files if possible 2 Press the Alt F4 keys The Turn Off Computer window appears 3 Click Restart If your computer still does not respond and you cannot restart shut down your computer by pressing and holding the power button for more than six seconds If the software application continues to...

Page 79: ... Click the Advanced button The Advanced Controls for Play Control dialog box appears 3 In the Other Controls box click to select the option 1 Digital Output Only 4 Click Close and then close the Play Control dialog box The Sound Blaster Audigy ES sound card is available with certain VAIO computers See your online Specifications sheet for information about your computer s hardware configuration If ...

Page 80: ...VAIO Digital Studio Computer Quick Start 80 ...

Page 81: ...on how to plan an ergonomic work space connect power cords cables and peripheral devices register your computer with Sony and establish a dial up connection to the Internet The Quick Start can also provide troubleshooting support if problems occur VAIO Computer User Guide The online User Guide provides information about configuring maintaining and upgrading your computer This support resource offe...

Page 82: ...nline software information 1 Click Start in the Windows taskbar 2 Click Welcome to VAIO Life Resources for Additional Help and Support If the information provided with your VAIO computer does not offer an immediate solution or you would like to get direct support try these additional help and support resources Sony Online Support Web site Online Support Web site Online help and support are availab...

Page 83: ...frequently asked questions Sony Customer Information Services Center If other support options do not resolve your issue you can contact a Sony Support representative directly Before making a call to the Sony Customer Information Services Center have this basic information readily available 1 VAIO computer system type 2 Model number 3 Serial number Example 4 Operating system 5 Hardware feature or s...

Page 84: ...4 678 826 01 2003 Sony Electronics Inc Printed in USA ...

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