15
Hardware Errors
Error Messages
Error code
Message
Cause
Steps to take
E001
MEMORY ERROR-1
CPU memory error
The unit stops automatically. Contact a
Sony service representative.
E002
MEMORY ERROR-2
• Frame memory (SDRAM) error
• Invalid VIDEO memory setting
The unit stops automatically. Contact a
Sony service representative.
E003
LCD DEVICE ERROR
• Harness unseated
• LCD device error
The unit stops automatically. Contact a
Sony service representative.
E004
SWITCH DEVICE ERROR
• Harness unseated
• SWC board fault
The unit stops automatically. Contact a
Sony service representative.
E005
RS232 COMM ERROR
• Cable fault
• Communications protocol setting
error
Power the unit off and contact a Sony
service representative.
E006
RS232 DEVICE ERROR
SIO device fault
The unit stops automatically. Contact a
Sony service representative.
E007
RS422 COMM ERROR
• Cable fault
• VTR RS-422 port fault
Power the unit off and contact a Sony
service representative.
E008
RS422 DEVICE ERROR
Fault in 9-pin control IC of this unit.
The unit stops automatically. Contact a
Sony service representative.
E009
BackUP ROM ERROR
EEPROM fault (power turned off
during maintenance mode EEPROM
initialization processing)
Power the unit off and contact a Sony
service representative.
E010
PLD DEVICE ERROR
PLD fault
The unit stops automatically. Contact a
Sony service representative.
E011
DSP DEVICE ERROR
DSP fault
The unit stops automatically. Contact a
Sony service representative.
E012
FAN SENSOR ERROR
• Fan fault
• Fan stopped intentionally
The unit stops automatically. Contact a
Sony service representative.
When an error occurs in this unit, “Error” appears in
the LCD display window. In this case, press the
J
or
j
button to display the error code and message.
Pressing the CLR button in the keypad may recover
from the error state.
Following is a list of error messages that may appear.
E099
OTHER DEVICE ERROR
—
The unit stops automatically. Contact a
Sony service representative.
Note
Before contacting a Sony service representative, make
a note of the error code that appears at the start of the
error message.