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72
Troubleshooting
Additional Information
Troubleshooting
If you have any questions or problems not covered below, please consult your nearest
Sony service facility.
Symptom
Remedy
Po
w
er
The
?
/
1
(on/standby)
switch does not function.
• Connect the mains lead to the mains securely.
The power is turned on
but the VCR does not
operate.
• Moisture condensation has occurred. Turn the power off,
unplug the mains lead and leave the VCR to dry for over
three hours.
The VCR is plugged in
but the display window
remains dark.
• Set POWER SAVE in the USER SET menu to OFF (see
page 65).
Cloc
k
The clock has stopped
and “– –:– –” appears in
the display window.
• The clock stops if the VCR is disconnected from the mains.
Reset the clock (and timer).
Pla
yba
ck
The playback picture
does not appear on the
TV screen.
• Make sure the TV is set to the video channel. If you are
using a monitor, set it to video input.
• If the VCR is connected to the TV with the Scart cable,
make sure the VIDEO indicator is lit in the display
window. Use the
t
TV/VIDEO button on the remote
commander to light up the VIDEO indicator.
The picture is not clear.
• Existing broadcasts may interfere with the VCR. Reset the
RF channel output of your VCR (see page 20).
• Adjust the tracking with the P/– buttons on the
VCR.
• The video heads are dirty (see the last page of
Troubleshooting). Clean the video heads using a Sony
video head cleaning cassette. If a Sony cleaning cassette is
not available in your area, have the heads cleaned at your
nearest Sony service facility (a standard service charge will
be required). Do not use a commercially available liquid
type cleaning cassette other than Sony’s, as it may damage
the video heads.
• The video heads may have to be replaced. Consult your
local Sony service facility for more information.
The picture rolls
vertically during picture
search.
• Adjust the vertical hold control on the TV or monitor.
The picture has no
sound.
• The tape is defective.
• If you made A/V connections, check the audio cable
connection.
73
Troubleshooting
Ad
di
tiona
l In
fo
rm
ation
Pla
yb
ack
The sound from a tape
recorded with the VCR is
not in stereo or the
STEREO indicator in the
display window is
flashing.
• Adjust the tracking.
• The video heads are dirty. Clean the video heads using a
Sony video head cleaning cassette as explained above.
Re
cor
d
ing
No TV programme
appears on the TV
screen.
• Make sure the TV is set to the video channel. If you are
using a monitor, set it to video input.
• Existing broadcasts may interfere with the VCR. Reset the
RF channel output of your VCR (see page 20).
• Select the correct source with the INPUT SELECT button.
Select a programme position when recording TV
programmes; select a line input when recording from other
equipment.
TV reception is poor.
• Make sure the aerial cable is connected securely.
• Adjust the TV aerial.
The tape starts playing as
soon as it is inserted.
• The safety tab has been removed. To record on this tape,
cover the tab hole (see page 39).
The tape is ejected when
you press
z
REC.
• The safety tab has been removed. To record on this tape,
cover the tab hole (see page 39).
Nothing happens when
you press
z
REC.
• Make sure the tape is not at its end.
Tim
er rec
o
rd
ing
The timer does not
operate.
• Check that the clock is set.
• Make sure a tape has been inserted.
• Check that the safety tab has not been removed.
• Make sure the tape is not at its end.
• Make sure a programme has been set for timer recording.
• Make sure your timer settings are past the current time.
• Check that the digital tuner is turned on.
• Check that the satellite tuner is turned on.
• The clock stops if the VCR is disconnected from the mains.
Reset the clock and timer.
• Turn the power off and unplug the mains lead.
The VIDEOPLUS menu
or the TIMER
PROGRAMMING menu
does not appear.
• Check that TIMER METHOD in the EASY OPERATION
menu is set correctly (see page 67).
Symptom
Remedy
continued
74
Troubleshooting
Tim
er rec
o
rd
ing
The PDC function does
not operate properly.
• Check that the clock and the date are set correctly.
• Check that the PDC time you set is the correct one (there
might be a mistake in the TV programme guide). If the
broadcast you wanted to record did not send the good PDC
information, the VCR will not start recording.
• If the reception is poor, the PDC signal might be altered
and the VCR might not start recording.
ding
The SYNCHRO REC
button turns off while
recording or does not go
back to recording
• The tape has reached its end. Insert a new tape and press
SYNCHRO REC again.
• The connected equipment was not turned off.
Turn off the connected equipment and press SYNCHRO
• There was a power failure. Press SYNCHRO REC again.
• If the settings for timer recordings and Synchronized
Recording overlap, the programme that starts first has
priority and the second programme starts recording only
after the first programme has finished.
• There was a power failure. Press SYNCHRO REC again.
Othe
rs
• Check that a tape is not already in the tape compartment.
• Make sure you are pointing the remote commander at the
• Replace all the batteries in the remote commander with
remote control switch is set
The selected input line
connector number does
not appear in the display
window.
• Press INPUT SELECT to display the connected line.
The tracking meter does
not appear on the TV
screen.
• The recording condition of the tape is very poor and
tracking cannot be adjusted.
You cannot control other
TVs.
• Set your TV’s code number. The code number may change
when you replace the batteries of the remote commander.
The display window
becomes dim.
• The display window automatically becomes dim when the
VCR is in standby or timer recording mode.
Symptom
Remedy
75
Troubleshooting
Ad
di
tiona
l In
fo
rm
ation
Othe
rs
The VCR needs to be
cleaned.
• Clean the cabinet, panel and controls with a dry, soft cloth,
or a soft cloth slightly moistened with a mild detergent
solution. Do not use any type of solvent, such as alcohol or
benzine.
The Line Through
function does not
operate.
• Set POWER SAVE in the USER SET menu to OFF (see
page 65).
Symptom
Remedy
Symptoms caused by contaminated video heads
• Normal picture
• Rough picture
initial
contamination
• Unclear picture
• No picture (or
black & white
screen appears)
terminal
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