35
Troubleshooting
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Symptom
Solution
My Remote Control is not working
properly.
• Make sure that the batteries are inserted correctly.
• Try removing the batteries and reinserting them without touching any
buttons on the Remote Control.
• Replace the batteries with new ones.
• If you are watching antenna or cable channels, you must set the TV/SAT
switch on the Remote Control to “TV”.
• If you are using the Remote Control to operate your TV, stereo, or A/V
receiver, make sure you have programmed the Remote Control properly.
I’m having problems with my Access
Card.
• Make sure the Access Card is inserted properly. If the card is not protruding
at least one quarter inch from the back panel of the Satellite Receiver, the
Access Card has been inserted incorrectly.
• If you are replacing an existing Satellite Receiver, make sure you are using
the Access Card that came with this Satellite Receiver, not the Access Card
that was used your old Satellite Receiver.
