32
Please go through this section if you experience
difficulty in operating the DVD remote control.
If you experience any of the following difficulties, use this
troubleshooting guide to help remedy the problem before requesting
repair. Refer also to the troubleshooting section of the PlayStation
®
2
console instruction manual.
Should any problem persist, contact our technical support line at
1-800-345-7669 for assistance.
Operation
The DVD remote control doesn’t work.
,
There is an obstacle between the DVD remote control and the
PlayStation
®
2 console.
,
The distance between the DVD remote control and the console is too
long.
,
You are not pointing the IR transmitter end of the DVD remote control
toward the IR receiver on the PlayStation
®
2 console front.
,
The IR receiver is exposed to strong light such as direct sunlight or the
light from a lamp.
,
The batteries in the DVD remote control have run out.
,
You are using the DVD remote control for another appliance.
,
You are playing PlayStation
®
2 or PlayStation
®
format software.
Some PlayStation
®
2 and PlayStation
®
format software will not function
properly when operated using the buttons of the DVD remote control.
Also, the DVD remote control will not work if you push more than one
button at a time.
Another Sony DVD player responded to the DVD remote
control (for PlayStation
®
2).
,
The DVD remote control (for PlayStation
®
2) may operate other Sony
DVD players, due to its design.
Troubleshooting
