Help Guide
SRS-BTV5
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BLUETOOTH
One touch connection (NFC)
Music
Phone calls
Troubleshooting
Important information
Contents list
What can I do to solve a problem?
If the system does not function as expected, try the following steps to resolve the issue.
1.
Find the symptoms of the issue in this manual, and try any corrective actions listed.
[Details]
2.
Connect the system to your computer to charge the battery.
[Details]
You may be able to resolve some issues by charging the battery.
3.
Press the RESET button of the system.
4.
Initialize the system.
This operation resets volume setting, etc. and deletes all pairing information.
5.
Look up information on the issue on the customer support Web site.
For customers in the U.S.A.:
http://www.esupport.sony.com
For customers in Canada:
(English)
http://www.sony.ca/ElectronicsSupport/
(French)
http://fr.sony.ca/ElectronicsSupport/
6.
If the approaches listed above fail to resolve the issue, consult your nearest Sony
dealer.
Initializing the system
1.
When the system is turned off, slide the POWER switch to the POWER-PAIRING side
to turn on the system, and hold the switch at the position for more than 10 seconds to
turn off the system.
© 2012 Sony Corporation
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