[234] Troubleshooting
Image
The display panel is turned off.
If the PURE DIRECT indicator on the front panel lights up, press PURE DIRECT to turn off
this function.
Press DIMMER on the receiver to adjust the brightness of the display panel.
[235] Troubleshooting
Image
Image does not appear on the TV screen when the
receiver is not turned on.
Set [Control for HDMI] to [On], and then set [Standby Through] to [Auto] or [On] in the
[HDMI Settings] menu.
Turn on the receiver, then select the input to which the playing device is connected.
If connected to other devices than those manufactured by Sony that support the Control for
HDMI function, set [Control for HDMI] to [On] in the [HDMI Settings] menu.
[236] Troubleshooting
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When the language for the on-screen display of the TV
is changed, the on-screen display language of the
receiver is changed simultaneously.
Check [Control for HDMI] to [On] in the [HDMI Settings] menu. If [Control for HDMI] is set to
[On], the on-screen display language of the receiver may be changed simultaneously when
you change the language for the on-screen display of the TV. Select the language on the
receiver again to return to the previous setting.
[237] Troubleshooting
Sound
No sound or only a very low level of sound is heard,
no matter which device is selected.
Check that all connecting cables are inserted to their input/output jacks on the receiver,
speakers and the devices.
Check that the receiver and all devices are turned on.
Check that MASTER VOLUME on the receiver is not set to [VOL MIN].
Check that SPEAKERS on the receiver is not set to [SPK OFF].
Check that headphones are not connected to the receiver.
Press
to cancel the muting function.
Try pressing the input button on the remote control or turning INPUT SELECTOR on the
receiver to select the device of your choice.
If you want to listen to sound from the TV speaker, set [Audio Out] to [TV + AMP] in the
[HDMI Settings] menu. If you cannot play multi-channel audio source, set to [AMP].
However, the sound will not be output through the TV speaker.
Sound may be interrupted when the sampling frequency, number of channels or audio
format of audio output signals from the playback device is switched.
If you are listening with BLUETOOTH headphones, check that the [Bluetooth Mode] is not
set to [Receiver] or [Off] in the [Bluetooth Settings] menu.
If you set the speaker pattern to a setting that does not have center speaker, no sound is
output from the center speaker when [DSD Native] is set to [On] and a DSD multi-channel