20
Additional Information
Possible cause
Symptom
Solutions
Good picture
No sound
Dotted lines or stripes
Double images or
“ghosts”
No color
Abnormal color patches
• Press
¸
+ to increase the volume level.
• Press
¤
to cancel the muting.
• Do not use a hair dryer or other
equipment near the TV.
• Adjust the antenna direction for
minimum interference. Contact a Sony
dealer for advice.
• Use a highly directional antenna.
• Use the fine tuning (FINE) function.
(page 10)
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Turn off or disconnect the booster if it is
in use.
• Press SELECT until “COLOR” appears
on the screen, then press + or – to adjust
the color level. (page 15)
• Press SELECT until “COL SYS ” appears
on the screen, then check the color
system setting (usually set this to
“AUTO”). (page 10).
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Keep external speakers or other
electrical equipment away from the TV.
Do not move the TV while the TV is
turned on. Press
U
(main power) on
the TV to turn off the TV for about five
minutes, then turn it on again.
• The volume level is too low.
• The sound is muted.
• There is local interference
from cars, neon signs, hair
dryers, power generators,
etc.
• Broadcast signals are
reflected by nearby
mountains or buildings.
• The antenna direction
needs adjustment.
• Use of a booster is
inappropriate.
• The color level setting is
too low.
• The color system setting is
inappropriate.
• The antenna direction
needs adjustment.
• There are magnetic effects
from external speakers or
other electrical equipment
that may affect the TV.
• The direction of the earth’s
magnetic field may affect
the TV.
Troubleshooting (continued)
Summary of Contents for Trinitron KV-XF21M80
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