26
Troubleshooting
If you experience any of the following
difficulties while using the Music Clip
Player, this troubleshooting guide may
help you remedy the problem. Should a
problem persist, consult your nearest Sony
dealer.
On the Music Clip Player
There’s no sound.
c
Check that the headphones jack is
connected securely.
c
Adjust the volume with the VOL +/
– buttons.
The controls on the player do not
work.
c
If the Music Clip Player is connected
to the computer, disconnect it.
c
Make sure that the Hold function is
deactivated (page 22).
c
Condensation may have developed
inside the player. Allow it to sit for a
few hours.
c
If the battery is weak, replace it with
a new one.
c
Check that the battery is inserted
correctly.
The volume does not increase.
c
Make sure that the Hold function is
deactivated (page 22).
c
Make sure that the AVLS function is
deactivated (page 22).
The sound is distorted.
c
Cancel the EQ (page 21).
c
Import audio files with a higher bps
value (page 16).
The Music Clip Player does not
function.
c
If the Music Clip Player is connected
to the computer, disconnect it.
c
Make sure that the Hold function is
deactivated (page 22).
c
If the battery is weak, replace it with
a new one.
c
Check out the songs to the Music
Clip Player if 00 appears on the
display.
The commercially-available USB cable
cannot be connected.
c
Use the supplied USB cable.
On the software
The software cannot be installed.
c
Execute the Setup.exe. file in the
supplied CD-ROM (page 10).
The installation does not start
automatically.
c
Check your system (page 6).
Cannot check out
c
The USB driver is not installed
correctly. Try installing the driver
again.
c
A song cannot be checked out more
than three times.
Cannot check in
c
The songs can only be checked in to
the computer from which they were
checked out.
c
If the song is deleted from the
computer, the song cannot be
checked in.
On long-time recording
c
Select a lower bps value when
recording. (Refer to the OpenMG
Jukebox Help files.)
The CD cannot be recorded.
c
Clean the CD.
Your computer does not authenticate
the Music Clip Player.
c
Disconnect the USB cable and
reconnect it.
