Sony VAIO PCG-735, User Manual

Page 1: ... Sony Notebook Computer User Guide PCG 735 PCG 737 ...

Page 2: ... owners As an ENERGY STAR Partner Sony has determined that this product meets the ENERGY STAR guidelines for energy efficiency Energy Star is an U S registered mark Safety Information Owner s Record The model number and serial number are located on the bottom of your Sony Notebook Computer Record the serial number in the space provided here Refer to the model and serial number when you call your S...

Page 3: ...ASER PRODUCT and complies with the Laser Products Safety Standard EN 60825 1 Repair and maintenance only by authorized Sony technicians Improper repairs can create a safety hazard In some areas the disposal of lithium ion batteries in household or business trash may be prohibited Please use the public collection system Dispose of properly at end of life Danger of explosion if battery is incorrectl...

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Page 5: ... 15 Using the Keyboard 16 Using the Touchpad 22 Using the Floppy Disk Drive 23 Using the CD ROM Drive 26 Using the Headphone with Remote Control 29 Using PC Cards 32 Using Infrared Communication Devices 34 Using Power Saving Modes 36 Using a Second Battery Pack 38 Using the Weight Saver 40 Connecting Peripheral Devices Connecting a PC card modem 42 Connecting the Docking Station 44 Connecting a Pr...

Page 6: ...iversal Serial Bus USB Device 60 Using the Mediabar Mediabar Functions 62 Customizing Your Notebook Computer Displaying the Sony Notebook Setup Screen 63 Controlling Power Management 65 Displaying Battery Information 67 Selecting the Display Mode 70 Getting Help About Sony s Support Options 73 Troubleshooting 75 Using the System and Application Recovery CD 79 Notes on Use 83 Adding Memory 88 Index...

Page 7: ...37 and 12 1 inch Passive Matrix LCD screen for the PCG 735 and enables you to take advantage of today s advanced multimedia applications games and entertainment software Multimedia features Enjoy the stereo speakers or use the supplied headphone to listen to audio and video CDs The headphone includes a remote control You can even listen to audio CDs when your computer is in suspend sleep mode Wind...

Page 8: ...te list of the items that come with your computer in the About Your Sony Notebook Computer guide Main unit Floppy disk drive Phone cable Weight Saver AC adapter Power cord Rechargeable Headphone battery pack Video cable Floppy disk drive cable PC card modem User manuals Recovery CD Phone plug installed CD ROM drive ...

Page 9: ...t your sides Take breaks during sessions with your computer Excessive use of the computer may strain muscles or tendons Furniture and posture Sit in a chair with good back support Adjust the level of the chair so your feet are flat on the floor A footrest may make you more comfortable Sit in a relaxed upright posture and avoid slouching forward or leaning far backward Viewing angle of the computer...

Page 10: ...r display that help reduce glare Proper lighting adds to your comfort and work effectiveness Tilt stand You use the tilt stand to place the computer at an angle that allows comfortable typing Placement of an external display When using an external display set the display at a comfortable viewing distance Make sure the display screen is at eye level or slightly lower when you are sitting in front o...

Page 11: ...Locating the Controls and Connectors Front LCD screen pages 20 83 Power indicator pages 12 18 Speakers page 56 Hard disk drive indicator page 18 Keyboard page 16 Battery 1 2 indicators pages 18 67 Touchpad page 22 Num Lock indicator page 19 Left right button page 22 Caps Lock indicator page 19 Microphone page 57 Scroll Lock indicator page 19 1 2 Num Lock Caps Lock Scroll Lock 1 7 2 8 3 9 4 10 5 11...

Page 12: ...e Microphone connector page 57 Battery bay pages 9 47 Line In connector There is a ventilation slot located directly above the headphone connector Do not cover the ventilation slot when your computer is on All connectors for this notebook are SELV Safety Extra Low Voltage according to EN60950 1 4 2 5 3 6 ...

Page 13: ...pose bay page 23 DC In page 8 Monitor connector page 52 Serial COM1 connector page 58 Docking station page 44 Infrared port page 34 FDD Printer connector page 51 USB connector page 60 Video Out connector page 54 Mouse Keyboard connector page 55 2 1 1 2 cover cover 1 6 2 7 3 8 4 9 5 ...

Page 14: ...he AC Adapter 1 Plug the cable attached to the AC adapter into the DC In connector on the computer 2 Plug one end of the power cord into the AC adapter 3 Plug the other end of the power cord into an AC outlet Notebook computer DC in AC adapter supplied Power cord supplied 1 2 3 SELV according to EN60950 Hazardous Voltage according to EN60950 ...

Page 15: ...te option The battery pack that comes with your computer is not fully charged at the time of purchase Follow the steps below to insert and charge the battery pack To insert the battery pack 1 Open the cover of the battery bay 2 Insert the battery pack into the battery bay on the left side of the computer 3 Close the cover of the battery bay To charge the battery pack 1 Connect the AC adapter to th...

Page 16: ...aying Detailed Battery Information on page 68 for information on checking the battery life There are two battery indicator lights on the computer Battery Indicator Meaning 1 Indicates the status of the battery pack in the battery bay on the left side of the computer 2 Indicates the status of the battery pack in the multi purpose bay on the right side of the computer Battery Indicator Light Status ...

Page 17: ...computer When the remaining battery charge drops to 7 the computer automatically enters System Hibernation mode This may result in data loss as the system changes modes You can extend battery life by changing the power management modes in the PowerPanel utility See Using Power Saving Modes on page 36 The battery pack supplied with your computer is a lithium ion battery and can be recharged at any ...

Page 18: ...he front of the computer until the power indicator light turns on green If you slide the power switch for more than four seconds the computer turns off Note on contrast PCG 735 only as the contrast of a LCD is variable adjust the contrast as follows To increase contrast press Fn F6 and then or To decrease contrast press Fn F6 and then or LCD lock lever Power switch Power indicator ...

Page 19: ...these steps to shut down your computer Respond to any prompts warning you to save documents If you are unable to shut down your computer using the steps described above press the Ctrl Alt Delete keys at the same time and select Shut Down in the Task manager window to restart the computer If you are unable to restart the computer in this way you can slide the power switch forward and hold for four ...

Page 20: ...verview of the process 1 Gathering information Enter your name Read and accept the License Agreement Enter your Certificate of Authenticity number located on the cover of the Introducing Windows 98 manual 2 Windows 98 setup Click the Finish button on the Windows 98 Setup Wizard screen 3 Selecting your computer settings If necessary change the Time Zone Date and Time on the Date Time Properties scr...

Page 21: ...or extended warranty conditions Follow these steps to use the Sony Notebook Computer s online registration service 1 Enter the information requested on the first online registration form 2 Complete the remaining forms by clicking the Next button each time you complete a form 3 Click the Register Now button to register your computer Your computer automatically transfers your registration informatio...

Page 22: ...ations such as addition and subtraction Note that you must press the Num Lock key to activate the numeric keypad When you do so the Num Lock light will be on Navigation keys Several keys are devoted to moving the cursor on the screen the four arrow keys which also function as the Home End Page Up and Page Down keys Correction keys The Insert Back Space and Delete keys enable you to make correction...

Page 23: ...ther key the Ctrl Control and Alt Alternate keys offer another way to give commands For example in many applications instead of choosing the Save command from a menu you can hold down Ctrl and press S referred to as Ctrl S The Shift key is used to produce capital letters or special symbols such as and Windows key The key with the Windows logo displays the Windows 98 Start menu it s the equivalent ...

Page 24: ... is the equivalent of selecting Run from the Start menu Pause Fn Break Displays the Properties window This is the equivalent of double clicking the System icon in the Control Panel Indicators Functions Power Lights when the power to the computer is turned on Flashes in system suspend mode Turns off when the computer is in System Hibernation mode or powered off Hard disk Lights when data is being r...

Page 25: ...e letters appear in uppercase as you type The Shift key lowers the case of typed letters when Caps Lock is on Turns off when letters appear in lower case as you type unless you hold down the Shift key Scroll Lock Turns on when the screen scrolls differently Exactly how it scrolls depends on the specific application It has no effect in many applications Turns off when information moves across the d...

Page 26: ...lume press Fn F4 then or Fn F5 Brightness control Adjusts the brightness of the LCD To increase light intensity press Fn F5 and then or To decrease light intensity press Fn F5 and then or Fn F6 Contrast control For PCG 735 Adjusts the contrast control on the LCD display To increase contrast press Fn F6 then or To decrease contrast press Fn F6 then or For PCG 737 The contrast control is not current...

Page 27: ...nal state use the power switch to turn on the power Fn E Eject CD ROM Ejects the CD ROM tray This command is active only when the CD ROM tray is in the multi purpose bay it is inactive when the drive is in the docking station Fn F Change the display size Zooms the display size in or out when the display is set to VGA mode Fn D Video standby Turns off the LCD in order to save power Fn S System idle...

Page 28: ...ton once In many applications this action displays a shortcut menu of context sensitive choices Drag Slide one finger while pressing the left button When your finger reaches a touchpad edge the pointer keeps moving until you lift your finger Use this action to select and move objects Scroll Move your finger along the right edge of the touchpad See Mouseware Help for information on touchpad feature...

Page 29: ...h the CD ROM and the floppy disk drive at the same time use the floppy disk drive as an external drive If you connect the floppy disk drive externally while your computer is on use the Sony Notebook Setup utility to select Floppy Disk Drive See Displaying the Sony Notebook Setup Screen on page 63 for details To connect the floppy disk drive externally Connect the floppy disk drive to the FDD Print...

Page 30: ...ve the second battery pack on page 39 3 Insert the floppy disk drive into the multi purpose bay with the VAIO label facing up Continue pushing the drive into the bay until the Eject lever locks into place To insert a diskette 1 Hold the diskette with the label side facing up 2 Gently push the diskette into the drive until it clicks into place Multi purpose bay Floppy disk drive Floppy disk drive D...

Page 31: ...e is an Eject lever on the bottom of the floppy disk drive Slide this lever in the direction of the arrow 3 Slide the drive out of the multi purpose bay 4 Insert the weight saver See Using the Weight Saver on page 40 If you have difficulty removing a diskette from the floppy disk drive remove the floppy disk drive from the multi purpose bay Eject button LED indicator Drive Eject lever on bottom ...

Page 32: ...er 2 Press the Eject button to open the CD ROM drive The CD tray slides out 3 Place the CD ROM disc in the tray with the label side facing up Push the disc onto the hub until the disc clicks into place When the computer is in System Suspend or System Hibernation mode you cannot insert a CD ROM disc See Controlling Power Management on page 65 for more information on System Suspend and System Hibern...

Page 33: ...disk firmly When you finish using the CD ROM press the Eject button to remove the CD ROM disc When the computer is in system suspend or system hibernation mode you cannot remove a CD ROM disc See Controlling Power Management on page 65 for more information about system suspend and system hibernation modes If the CD ROM disc does not come out when you press the Eject button turn off the computer an...

Page 34: ...he multi purpose bay 4 Insert the weight saver See Using the Weight Saver on page 40 To re insert the CD ROM drive 1 Turn off the computer 2 If another device is in the multi purpose bay remove the device See To remove the floppy disk drive on page 25 or To remove the second battery pack on page 39 3 Insert the CD ROM drive into the multi purpose bay with the label side facing up Drive Eject lever...

Page 35: ...directions below To use the remote control in system suspend mode 1 Connect the micro plug of the headphone to the headphone remote control connector not to the Headphone connector of the computer 2 Connect the headphone remote control to the Headphone connector on the computer 3 While holding down the Fn key press Esc The computer enters system suspend mode 4 Press the Stop button on the remote c...

Page 36: ... Power Management on page 65 for more information about System Suspend mode To recover from system suspend mode press any key on the keyboard Use only the supplied headphone remote control You cannot operate this feature with the remote control supplied with other models To remove an audio CD from the CD ROM drive remove the CD within one minute after pressing the Stop button on the remote control...

Page 37: ...ntrol When you are not using the headphone remote control slide Hold in the direction of the arrow To unlock slide Hold back To Press Find the beginning of the current track AMS side of once Find the beginning of previous tracks AMS side of repeatedly Find the beginning of the next track AMS side of once Find the beginning of succeeding tracks AMS side of repeatedly Go forward quickly Hold down si...

Page 38: ... outside of the computer and push it in 2 Remove the PC card slot protector When you use a Type III PC card you need to remove both the top and bottom PC card slot protectors The PC card slots can accommodate at the same time two Type I two Type II or one Type III PC card These slots are compatible with Card Bus Both upper and lower slots are compatible with ZV Zoomed Video port To insert the supp...

Page 39: ... the empty slot Do not force a card into the slot It may damage the connector pins If you have difficulty inserting a card check that you are inserting the card with the correct orientation see PC card label Some PC cards may require you to disable unused devices using Sony Notebook Setup See Displaying the Sony Notebook Setup Screen on page 63 Use the latest driver software provided by the PC car...

Page 40: ...equipped devices with compatible protocols such as a digital still camera or other computers To use infrared communication with a digital still camera Align the infrared ports on the computer and the digital camera so that they are in a direct line To use infrared communication with another computer Align the infrared ports on the two computers so that they are in a direct line Infrared port ...

Page 41: ...be noise in the transmission Do not cover the infrared ports with your hand or any other objects Avoid direct sunlight fluorescent light or flashing incandescent light close to the infrared ports See the manual that came with your digital still camera or other infrared communication device for more information on installation and use The active area of infrared transmission extends about 1m 39 inc...

Page 42: ...Mode This is the normal state of your computer when it is in use To save power you can turn off a specific device such as the LCD or the hard disk The power indicator light is on green in this mode System Idle Mode This mode is convenient if you do not need to use your computer for a brief period The hard disk and video display enter a low power state and the processor and CPU clock stop The power...

Page 43: ...activate system hibernation mode Press Fn F12 You can also use the PowerPanel utility to enter system hibernation mode To return to normal mode Turn on the computer by sliding the power switch forward The computer returns to its previous state Steps to return to normal mode Normal mode System idle System suspend System hibernation Steps to reduce Power consumption Normal mode System idle System su...

Page 44: ...n determine which battery pack is charging by the battery indicator light status To insert a second battery pack 1 If another device is in the multi purpose bay remove the device See To remove the floppy disk drive on page 25 or To remove the CD ROM drive on page 28 2 Insert the battery pack into the multi purpose bay The battery 2 indicator light turns on 3 Attach the Weight Saver to the computer...

Page 45: ...d battery pack 1 There is an Eject lever on the bottom of the weight saver To remove the battery pack slide this lever in the direction of the arrow 2 Remove the weight saver and then pull out the battery pack 3 Re insert the weight saver See Using the Weight Saver on page 40 To determine the amount of time the battery lasts see Displaying Battery Information on page 67 1 2 Second battery pack not...

Page 46: ...e To remove the floppy disk drive on page 25 To remove the CD ROM drive on page 28 or To remove the second battery pack on page 39 2 Slide the weight saver in the direction of the arrow until it clicks To remove the Weight Saver There is an Eject lever on the bottom of the weight saver To remove the weight saver slide this lever in the direction of the arrow Weight saver supplied Weight saver Ejec...

Page 47: ...xternal mouse or keyboard page 55 External speakers page 56 External microphone page 57 Digital still camera or other serial device page 58 Digital video camera recorder page 59 Universal serial bus USB device page 60 Before you connect peripherals turn off the computer and all peripherals Connect the power cord only after connecting all cables Turn on the computer only after turning on all periph...

Page 48: ...uter Pull the PC card release button away from the computer Remove the PC card slot protector as described in the Using PC cards chapter page 32 Insert the PC card modem supplied in the slot of the computer label facing up push it gently until the release button ejects completely Put back the release button 2 Plug the phone line jack into the left connector of the PC card 3 Plug the other end into...

Page 49: ...rd Plug the other end into the GSM phone Connecting to an ISDN line Your PC card modem is ready for connection to ISDN Digital Network offering transmission of voice data fax See your retailer for all information and accessories Models of GSM Card programming Sony CMD Z1 and Z1 Plus Ready Sony CM DX1000 Sony CMD X2000 Ready to be re programmed program supplied on your Hard Disk and Recovery CD Oth...

Page 50: ...ce drivers supplied with your USB device before using the USB device Network docking station only Video Out page 54 Line Out USB page 60 Monitor page 52 Mouse Keyboard page 55 Printer page 51 DC In page 8 Serial COM1 page 58 Joystick Network ethernet Microphone page 57 SCSI ULTRA SCSI compliant Line In i LINK IEEE 1394 interface page 59 When your computer is connected to the docking station you ca...

Page 51: ...u can connect the AC adapter directly to the docking station 1 Turn off your computer and disconnect all peripherals 2 On the back of the computer lift the cover that protects the docking station port 3 Align the indentation on the bottom of the computer with the guide post on the docking station Docking station port Notebook computer Docking station Guide post ...

Page 52: ... the computer in the direction of the arrow until it stops 5 Slide the docking station lever into the LOCK position to secure your computer in the docking station 6 Plug the cable attached to the AC adapter into the DC IN connector on the docking station Plug the power cord into the AC adapter and an AC outlet Guide posts Docking station port Docking station lever IN USE indicator AC adapter Power...

Page 53: ...e computer The IN USE indicator light turns on To charge a battery pack using the docking station 1 Open the cover of the battery charger bay 2 Insert the battery pack Battery charger Multi purpose bay bay Power Battery In use Docking station charger Label side facing Battery pack down ...

Page 54: ...ant while the battery is in the docking station charger bay To operate your computer using battery power you must insert the battery in the computer s battery bay The docking station bay is designed to charge batteries and cannot be used as a power source for your computer or docking station The battery inserted in the computer s battery bay has priority over the battery inserted in the docking st...

Page 55: ...rpose bay See Using the Weight Saver on page 40 Do not leave the multi purpose bay empty To remove your computer from the docking station when the power is on 1 Check that the charged battery is inserted in the computer 2 On the Start menu select Eject Alternatively press Fn F9 The IN USE indicator turns off If you press Fn F9 the computer beeps The battery charger indicator is a reference for the...

Page 56: ...rn off your computer and the connected peripherals 2 Slide the docking lever forward into the RELEASE position to disengage the computer from the docking station 3 Lift the computer away from the docking station 4 Close the docking station port cover on the back of your computer You cannot remove your computer from the docking station when the power is on unless the charged battery is inserted in ...

Page 57: ...g the printer cable supplied with the printer into this port on the computer See the manual that came with your printer for more information on installation and use Before using the printer you may need to change the FDD Printer setting in the Sony Notebook Setup software See Displaying the Sony Notebook Setup Screen on page 63 Printer Power cord Printer cable supplied with the printer to FDD Prin...

Page 58: ...ary plug one end of the display power cord into the display and the other end into an AC outlet To connect a multimedia computer display You can connect the notebook computer to a multimedia computer display that includes built in speakers and a microphone 1 Use the symbol to locate the Monitor connector Plug the display cable into this connector See the manual that came with your computer display...

Page 59: ...ctor You can use a projector as an external display such as the Sony LCD Projector See the manual that came with your displays for more information on installation and use You may not be able to display the computer s LCD and external display according to the types of computer display and projector Multimedia computer display Power cord Display cable to Monitor to to Projector Power cord Audio cab...

Page 60: ...owing keys to select a display See also Selecting the Display Mode on page 70 for more information See the manual that came with your TV for more information on installation and use To Press Result Switch to the VGA monitor Fn F7 Toggles between the LCD the external display connected to the Monitor connector and both the LCD and external display together Select LCD or TV Fn F8 Toggles between the ...

Page 61: ...dapter To connect an external mouse or keyboard Use the symbol to locate the Mouse Keyboard connector Plug the keyboard cable or mouse cable into this connector with the mark facing up See the manual that came with your mouse or keyboard for more information on installation and use Before you connect or disconnect the mouse or keyboard turn off the computer After connection restart To use a mouse ...

Page 62: ...l speakers Use the symbol to locate the Headphone connector Plug the speaker cable into this connector Make sure your speakers are designed for computer use Turn down the volume of the speakers before you turn them on See the manual that came with your speakers for more information on installation and use Speakers Speaker cable supplied with speakers to Headphone ...

Page 63: ...ing an external microphone To connect an external microphone Use the to locate the Microphone connector Plug the microphone cable into this connector Make sure your microphone is designed for computer use See the manual that came with your microphone for more information on installation and use Microphone to Microphone ...

Page 64: ... connector on the digital still camera The Sony Digital Still Camera DSC F1 is pictured your camera may need to be connected differently See the manual that came with your digital camera or other serial device for more information on installation and use You can connect the DSC FI either to the Serial port or by using an infrared communication If you use a digital camera that has an infrared data ...

Page 65: ... to 400Mbps is possible under the currently agreed specifications IEEE1394 has been regarded as the most suitable interface for inter connecting digital AV equipment and personal computers As a member of the 1394 Trade Association Sony Corporation has worked extensively to promote IEEE1394 in the marketplace It plans to provide AV products and computer peripherals equipped with the IEEE1394 interf...

Page 66: ...le into this port USB ports are included to provide state of the art technology You may need to install software device drivers supplied with your USB device before using the USB device To use your USB device you must install the USB supplemental software using your Sony Application Recovery utility See the manual that came with your USB device for more information on installation and use to USB d...

Page 67: ...gle control bar across the top of the screen with buttons similar to the controls on a VCR or CD player remote control To expand the Mediabar You can expand the bar to double height to access more functions by clicking the Expand button at the far right To return to single height click the Restore button To change the Player bar to a floating window To change the bar into a floating window drag th...

Page 68: ...all of the selections in order Repeat a single selection Play all of the selections in a random order Video images display in a separate Movie window which you can move and resize to full screen If the CD supports PlayBack Control for example Video CD ROM format you can select specific scenes or still images by their assigned numbers The Mediabar features extensive and detailed in online help To a...

Page 69: ...s You can also refer to the Sony Notebook Setup Help for more detailed information Displaying the Sony Notebook Setup Screen To display the Sony Notebook Setup screen 1 Click the Start button on the Windows 98 taskbar 2 Point to Tool Center and click Sony Notebook Setup 3 Select the tab for the item you want to change See Notebook Setup Tabs on page 64 4 After you finish click OK ...

Page 70: ...omputer Power Control Conserve battery power by selecting a power control mode Touchpad When you connect an optional mouse to the Serial port of your computer you can make your touchpad inactive You can also customize the settings of your mouse using the mouse utility Power On Password Set the password to secure your computer Enable Ports Change the hardware resources such as I O address IRQ or DM...

Page 71: ...spend mode after a specified time period Power Management Off Turns off all power management features such as system idle system suspend and system hibernation modes This is the normal state of the system If you disable power management the system remains in this state until you turn off the power AC Profile The power management state when AC power is in use Similar to the Power Management Off set...

Page 72: ... hard disk and turns off the system power To return the system to the original state use the power switch to turn on power The system saves the data in the Save to Disk Partition on the hard drive Video Standby Turns off the LCD to save power If you turn off video power management the display remains active except when the system enters system standby or system suspend mode The video display syste...

Page 73: ...ope 1 Click the Start button on the Windows 98 taskbar 2 Point to Tool Center and click BatteryScope When you move the pointer over the battery icon on the taskbar a tooltip appears indicating the total capacity remaining in the battery and the estimated time until the battery fully discharges You can also view battery gauges on the shared PowerPanel and BatteryScope toolbar Percentage indicator D...

Page 74: ... detailed information about the batteries Click the battery icon on the application bar to display the BatteryScope window The screen appears displaying the General tab which contains information such as the estimated time to empty and charging time Battery icon Battery status Discharging Charging Not in use No battery ...

Page 75: ...o display information for the battery in the bay on the right side You can display the information about each battery such as estimated time to empty or product information To customize the BatteryScope application bar and alarm system You can customize the BatteryScope application bar to suit your portable computing needs as well as to modify the alarm settings Refer to the BatteryScope Help for ...

Page 76: ...onnect an external display you can switch the display mode between the LCD on your computer and external displays 1 Click the Start button to open the Start menu 2 Point to Settings and click Control Panel 3 Double click Display 4 Click the NeoMagic tab 5 Click Display Options ...

Page 77: ... Monitor connector on your computer and the LCD TV Displays only a TV or projector connected to the Video Out connector on your computer You cannot use the following displays simultaneously The computer s LCD and an external display using the Video Out connector External displays using the Monitor connector and the Video Out connector You can adjust the refresh rate when you select Monitor as the ...

Page 78: ... location TV Options Function Image Filter Adjusts the flicker Optimal TV Setting Adjusts the resolution for optimal TV viewing PAL SECAM Selects the PAL SECAM TV system NTSC Selects the NTSC TV system TV System Country PAL system Australia Austria Belgium China Czech Republic Denmark Finland Germany Great Britain Holland Hong Kong Italy Kuwait Malaysia New Zealand Norway Portugal Singapore Slovak...

Page 79: ...ftware titles This guide also includes a packing list and technical specifications for your notebook computer It is included with your computer as an electronic document The Sony Service Guide gives you complete information on communicating with VAIO Link Response Centre Please also refer to this guide to get extended warranty conditions The VAIO Channel offers on line information about your noteb...

Page 80: ...epresentative may call you back using your modem to access your system if necessary Be sure to connect your modem before you call so that the representative can access your system Before calling VAIO Link try to solve the problem by reading your User Guide troubleshooting chapter or the manuals and helpfiles of the peripherals or software ...

Page 81: ...ned on and working If you are using an external display check that it is plugged into a power source and turned on Check that the brightness and contrast controls are adjusted correctly See the manual that came with your display for details Moisture condensation may have occurred Do not use the computer for at least one hour and then turn on the computer My LCD does not display anything Check that...

Page 82: ...work slide the power switch toward the front and hold it for at least four seconds This turns off the power If your computer locks up while playing a CD ROM stop the CD ROM and restart the computer by pressing Ctrl Alt Delete twice My CD ROM drive tray will not open Check that the CD ROM drive is properly inserted Make sure the computer is turned on Press the Eject button on the CD ROM drive If th...

Page 83: ... for a list of phone numbers My speakers have no sound The built in speakers are turned off Press Fn F3 to turn on the speakers The speaker volume is turned to the minimum Press Fn F4 and then press or to increase the volume If your computer is powered by batteries check that the battery packs are inserted properly and that they are charged If you are using an application that has its own volume c...

Page 84: ...ms are compatible For further information please refer to your PC card user manual My microphone doesn t work If you are using an external microphone check that the microphone is plugged into the Microphone connector See Connecting an External Microphone on page 57 for details My mouse doesn t work If you are using an external mouse check that the mouse is plugged into the mouse connector See Conn...

Page 85: ... appropriate application should fix the problem Consequently you should perform an application recovery Performing a System Recovery Use this option only when your system is seriously damaged For example Windows 98 does not work anymore or your PC behaves abnormally The system recovery will completely reinstall the originally configured system on your PC You can only use this Recovery CD on the So...

Page 86: ...our data choose yes 6 You will get a final warning If you choose Go all data will be removed permanently and the recovery process will start If your computer does not start the system recovery utility Refer to your Customer User Guide to call VAIO Link by phone or by fax The CD ROM drive must be inserted in the computer not the docking station to perform a system recovery You need to complete the ...

Page 87: ... When the Application Recovery menu appears follow the on screen instructions to choose the application you want to recover Reinstalling a device driver First check whether the driver you plan to reinstall is on the Recovery CD Only device drivers that are not delivered with Windows 98 can be found in the directory drivers in G Drivers Check all underlying sub directories for the appropriate drive...

Page 88: ...Getting Help 82 ...

Page 89: ...images The screen becomes warm during operation This is normal and does not indicate a malfunction The LCD is manufactured using high precision technology You may however see tiny black points and or bright points red blue or green that continuously appears on the LCD This is a normal result of the manufacturing process and does not indicate a malfunction On the Power Source Your computer operates...

Page 90: ...puter On Installation Do not place your computer in a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Moisture or rain Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 35º C or less than 10º C High humidity To avoid interference do not place electronic equipment near your comp...

Page 91: ...ibed in Adding Memory Failure to do so may result in personal injury or equipment damage Electrostatic discharge ESD can damage disk drives and other components Perform the procedures described in Adding Memory only at an ESD workstation If such a station is not available do not work in a carpeted area and do not handle materials that produce or hold static electricity cellophane wrappers for exam...

Page 92: ...use or being discharged the battery pack heats up This is normal and is not a cause for concern Keep the battery pack away from all sources of heat Keep the battery pack dry Do not open or try to disassemble the battery pack Do not expose the battery pack to any mechanical shock If you are not using the computer for an extended period of time remove the battery pack from the computer to prevent da...

Page 93: ...t continuous loud and extended play On Maintenance Make sure to disconnect the power cord before cleaning the computer Avoid rubbing the LCD screen as this can damage the screen Use a soft dry cloth to wipe the LCD screen Clean the computer with a soft cloth lightly moistened with a mild detergent solution Do not use any type of abrasive pad scouring powder or solvent such as alcohol or benzine ...

Page 94: ...l memory modules in your computer See On Upgrading the System on page 85 Be careful when adding memory Mistakes when installing or removing a memory module may cause a malfunction Electrostatic discharge can damage electronic components Before touching a memory expansion board ensure the following You are discharged of static electricity by touching a grounded metal object You do not work in a car...

Page 95: ... your computer upside down and open the cover on the bottom 4 Remove the memory module from its packaging 5 Install the memory module 6 Close the cover and tighten the screws 7 Turn on the computer 8 Click the My Computer icon with the right button and select Properties Slide the memory module into the slot The connectors snap into place when the board is correctly seated panel screw turn counter ...

Page 96: ...down your computer and disconnect all peripheral devices 2 Unplug your computer and remove the battery packs 3 Turn your computer upside down and open the cover on the bottom 4 Remove the memory module 5 Close the cover Pull the tabs in the direction of the arrows The memory module is released Pull the memory module in the direction of the arrow Performance tab 1 1 2 1 2 ...