Sony Not
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Getting help
79
I cannot display MOTION EYE movies, DVD videos or finder images simultaneously on my notebook LCD
display and on an external display
You cannot display those images on both displays. Please select just one display.
About CD-ROMs and diskettes
My CD-ROM drive tray does not open
Make sure the computer is turned on.
Press the
eject
button on the optical device drive.
If the
eject
button does not work, you can open the tray by inserting a sharp, pointed object into the
hole to the right of the
eject
button.
I cannot play a CD-ROM disc
Make sure the label of the CD is facing up.
If the CD requires software, make sure the software is installed according to the instructions of the
program.
Check the volume of your speakers.
Clean the CD.
Moisture condensation may have occurred. Leave the computer for at least one hour while it is turned
on.
My floppy disk drive cannot write to a diskette
The diskette is write-protected. Disable the write-protect feature or use a diskette that is not write-
protected.
Check that the diskette is properly inserted into the floppy disk drive.