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Getting help
72
About CD-ROMs and diskettes
My CD-ROM drive tray does not open
❑
Make sure the computer is turned on.
❑
Press the
Eject
button on the optical device drive.
❑
If the
Eject
button does not work, you can open the tray by inserting a sharp, pointed object into the
hole to the right of the
Eject
button.
I cannot play a CD-ROM disc
❑
Make sure the label of the CD is facing up.
❑
If the CD requires software, make sure the software is installed according to the instructions of the
program.
❑
Check the volume of your speakers.
❑
Clean the CD.
❑
Moisture condensation may have occurred. Leave the computer for at least one hour while it is turned
on.
My floppy disk drive cannot write to a diskette
❑
The diskette is write-protected. Disable the write-protect feature or use a diskette that is not write-
protected.
❑
Check that the diskette is properly inserted into the floppy disk drive.