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Getting help
70
I cannot communicate with the other device although the distance between both devices is within 100
metres
❑
The data transfer distance can be shorter than 100 metres depending on existing obstacles between the
two devices, on radio wave quality, on the operating system or the software used. Try to move your
notebook or to place both devices closer.
❑
If the device with which you want to communicate is already communicating with another Bluetooth™
device, it may not be found or it may not be able to communicate with your notebook.
❑
Check that the Bluetooth™ function of the device with which you want to communicate is on. See the
other device’s manual for more details.
I cannot stop the Bluetooth™ function
❑
Press the Bluetooth™ power button for at least four seconds and make sure that the Bluetooth™ LED
turns off.
❑
If the above method does not work, press the power switch and hold it for at least four seconds. This
turns off the power.
I cannot connect to another Bluetooth™ device using services provided by another Bluetooth™ device
You can connect to another Bluetooth™ device only by using the services provided by your notebook. See
BlueSpace help and the other Bluetooth™ device’s manual for details.
