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Getting help
74
There are picture gaps and sound gaps when importing video images
Gaps may occur based on the effect settings in
Smart Capture
.
The MOTION EYE does not show any images
❑
Check that other software such as
Smart Capture
does not use the MOTION EYE.
❑
Depending on monitor mode, color palette and other causes, the video memory is running out and the
camera image is not displayed. Reduce the color palette or monitor resolution.
❑
Start the camera setting utility and select
Default
.
❑
If the above countermeasures do not work, restart the computer.
About sound
My speakers are not producing sound
❑
The built-in speakers may be turned off. Press
<Fn>+<F3>
to turn on the speakers.
❑
The speaker volume may be turned to the minimum. Press
<Fn>+<F4>
, and then press
or
to increase
the volume.
❑
If your computer is powered by battery, check that the battery is inserted properly and that it is charged.
❑
If you are using an application that has its own volume control, check that the volume is turned up.
❑
Check the volume controls in Windows
®
.
❑
If you use external speakers, check that the speakers are properly connected and the volume is turned
up. If the speakers have a mute button, make sure it is off. If batteries power the speakers, check that
the batteries are inserted properly and that they are charged.
❑
If you have connected an audio cable to the headphone connector, disconnect the cable.
