Troubleshooting the Modem
Why doesn't my modem work?
Make sure the telephone cable is securely plugged into the Modem jack and the wall jack. See
To connect a
telephone cable
for more information.
Make sure the telephone cable is working by plugging the cable into an ordinary telephone and listening for a dial
tone.
Make sure the telephone number the program is dialing is correct.
Make sure the program you are using is compatible with the computer's modem. (All preinstalled Sony programs are
compatible.)
If you are still experiencing problems, use the supplied Application Recovery CD(s) to reinstall the modem driver
software. See
Using the Application Recovery CD(s)
for more information.
Why is my modem connection slow?
Your computer is equipped with a V.90 compatible modem. Many factors may influence modem connection speed, including
telephone line noise or compatibility with telephone equipment, such as fax machines or other modems. If you think your
modem is not connecting properly to other PC-based modems, fax machines, or your Internet Service Provider (ISP), follow
these steps:
Ask your telephone company to verify your telephone line is free of any line noise.
If your problem is fax-related, make sure there are no problems with the fax machine you are calling and that it is
compatible with fax modems.
If you are having a problem connecting with your ISP, make sure the ISP is not experiencing technical problems.
If you have a second telephone cable available, try connecting the modem to that cable.
Page 181
Summary of Contents for VAIO PCG-GRX670
Page 55: ...Printer Connections Printing With Your Computer Page 55 ...
Page 64: ...Page 64 ...
Page 79: ...Page 79 ...
Page 92: ...Connecting Mice and Keyboards Using External Mice and Keyboards Page 92 ...
Page 98: ...Floppy Disk Drives and PC Cards Using Floppy Disk Drives Using PC Cards Page 98 ...
Page 112: ...Connecting a Port Replicator Locating Ports and Connectors Using the Port Replicator Page 112 ...
Page 159: ...Memory Upgrades Upgrading Your Computer s Memory Page 159 ...
Page 166: ...Using the Recovery CDs Application and System Recovery CDs Using Your Recovery CDs Page 166 ...
Page 186: ...vary depending on the format you are using Page 186 ...