Sony Vaio PCG-R505DL, Service Manual

Page 1: ...uter PCG R505DL R505DS R505DSK R505DSP S400 9 874 513 01 Ver 1 2002C Revision History For American Area US Model Canadian Model Lineup PCG R505DL PCG R505DS PCG R505DSK PCG R505DSP Design and specifications are subject to change without notice ...

Page 2: ...ed so as to keep it away from hot or high voltage parts When mounting parts or routing wires therefore be sure to duplicate the original layout 4 Inspect after completing service After servicing inspect to make sure that all screws components and wiring have been returned to their original condition Also check the area around the repair location to ensure that repair work has caused no damage and ...

Page 3: ...ICS 2 1 Please confirm Self Diagnostics method which will be informed you with distribution of Self Diagnostics software CHAPTER 3 BLOCK DIAGRAM 3 1 to 3 2 CHAPTER 4 FRAME HARNESS DIAGRAM 4 1 to 4 2 CHAPTER 5 EXPLODED VIEWS AND PARTS LIST 5 1 Main Section 5 2 5 2 LCD Section 5 5 5 3 Accessories 5 9 to 5 9 Abbreviations UC US model Canadian model History of the changes is shown as the Revision Hist...

Page 4: ...1 1 PCG R505DL R505DS R505DSK R505DSP AM Confidential CHAPTER 1 REMOVAL ATTENTION Please confirm disassembly method by Repair Manual which has been informed you separately END ...

Page 5: ... PCG R505DL R505DS R505DSK R505DSP AM Confidential CHAPTER 2 SELF DIAGNOSTICS ATTENTION Please confirm Self Diagnostics method which will be informed you with distribution of Self Diagnostics software END ...

Page 6: ... LPC SMBUS1 Battery Connector LC D I F 30pin RJ 11 MS Slot MS Chip Debug Port Port0 Port1 Port2 Port3 Port4 USB Host Controller0 CN 1 2 3 4 7 8 9 10 Docking Connector 100Pin i LINK 1 VGA Ether Pallarel Serial FDD CN FPC LED PWR BATT MS W LAN DC Jack Power Supply 3 3V 5V 1 2V 1 8V 1 5V Batt Charge N C Port5 On Board Memory Row 0 256Mbit x 4 PC133 SO DIMM 144P Socket Row 2 3 PC133 SO DIMM 144P Socke...

Page 7: ...CN4802 1 4 SPEAKER R ch SWX 87 BOARD SIDE B S4801 FLEXIBLE FLAT CABLE 10 CORE POWER SPEAKER L ch 1 2 59 60 61 62 143 144 CN501 EXTENSION MEMORY MODULE PCGA MM128E CN1394 1 16 49 1 50 2 CN2201 FPC HDD HDD ASSY PCG R505DL 30GB PCG R505DS R505DSK R505DSP 40GB CN4002 USB J4004 MIC LINE INPUT J4003 HEAD POHNE CNX 151 BOARD SIDE B 18 1 CN4001 i LINK DC OUT 1 18 CN1101 2 1 DC FAN WITH HEATSINK CPU M 1 CN...

Page 8: ...e service Some delay should be anticipated when ordering these items When the same reference numbers are written down in the list please use the one listed in the first place as the main part The components identified by mark 0 or dotted line with mark 0 are critical for safety Replace only with part number specified Les composants identifiés par une marque 0 sont critiques pour la sécurité Ne les...

Page 9: ...K R505DSP KNOB SLIDE 7 4 660 603 01 R505DL SPACER LENS COVER 8 4 654 382 01 CUSHION HDD CONNECTOR 9 1 796 319 11 PAD TOUCH 10 4 660 059 02 ESCUTHEON PAD 11 1 823 813 11 CABLE FLEXIBLE FLAT 12P 12 X 4624 451 1 COVER SIDE L ASSY 13 4 660 456 01 CUSHION COVER SIDE 14 X 4624 452 1 COVER SIDE R ASSY 15 1 825 082 11 SPEAKER 2 0CM BOX WITH 16 4 662 617 01 SHEET FAN INSULATING 17 1 823 812 11 CABLE FLEXIB...

Page 10: ...1 57 42 38 80 74 74 56 79 37 26 84 28 29 30 31 76 81 32 33 34 39 73 6 7 15 78 75 16 17 18 19 20 21 25 21 60 22 23 24 1 2 3 4 6 7 8 5 wj qa qk wf ql wg wd qj qh ef ek el ek el ek el qk 9 0 qs ej ej qd qh 1 2 L I M F N K P D O wj qs 5 A J H Q wg 3 4 wd qg 6 7 wa es ea ws e 8 wh qa qf qd qg wk wa ql ea w e ed 9 0 qj P Q O es ws L K M wk ed qf wf wl N I F wl J w eh wh A E E G G H D B C 77 ef eg eg eh ...

Page 11: ...5DL LABEL ID U 108 4 652 933 02 BLIND SIDE HOLE 109 4 660 038 01 BLIND LCD HOLE 110 4 652 938 02 CUSHION LATCH 111 1 961 579 11 HARNESS LCD 112 4 660 031 01 BRACKET LCD L 113 4 660 032 01 BRACKET LCD R 114 A 8059 714 A LCD 12 1 H S 115 A 8067 109 A COMPLETE PWB LEX 32 116 1 476 317 12 INVERTER UNIT 117 4 660 033 01 TILT UNIT L 118 4 660 034 01 TILT UNIT R 119 A 8067 103 A R505DS R505DSK R505DSP CO...

Page 12: ... the CPU socket 2 Pressing two corners marked with in the figure rotate the lock with a flat blade screwdriver toward the lock position FOX mark mark Note Lock the CPU properly or operation becomes unstable CPU socket CPU socket 1 CPU 2 2 AMP 1 2 2 CPU AMP 1 CPU 1 How to remove the CPU lock position unlock position unlock position lock position 1 Rotate the lock with a flat blade screwdriver towar...

Page 13: ...T EXPLODED VIEWS OF THE PART 204 PCGA DSM5 201 Power Cord 202 Battery Pack 203 AC Adaptor 204 Docking Station PCGA DSM5 The main unit is not assigned with a part number Refer to the PCGA DSD5 DSM5 Service Manual 9 874 401 11 The components identified by mark 0 or dotted line with mark 0 are critical for safety Replace only with part number specified Les composants identifiés par une marque 0 sont ...

Page 14: ...VAIO Notebook Quick Start PCG R505 Series ...

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Page 16: ...13 Locating Controls and Ports 14 Connecting the Docking Station 20 Disconnecting the Docking Station 22 Connecting a Power Source 26 Starting Your Notebook 32 Shutting Down Your Notebook 33 Using Power Saving Modes 34 Adding Memory 37 Precautions and Procedures 38 Removing a Memory Module 40 Installing a Memory Module 41 Viewing the Amount of Memory 44 ...

Page 17: ...Driver and System Recovery CDs 54 Using Your Recovery CDs 55 Troubleshooting 61 Troubleshooting Your Notebook 62 Troubleshooting the Docking Station 65 Troubleshooting the LCD Screen 66 Troubleshooting the Mouse and Touchpad 66 Getting Help 69 Support Options 70 Software Support Information 72 Sony Service Center 74 Index 75 ...

Page 18: ... 12 1 inch Active Matrix LCD screen and enables you to take advantage of today s advanced multimedia applications games and entertainment software Multimedia features Enjoy the stereo speakers or use headphones not supplied to listen to audio and video CDs Microsoft Windows operating system Your system includes the latest Microsoft Windows operating system Communications Access popular online serv...

Page 19: ...otebook supplementary updates and software information Microsoft Windows manual Explains how to use the basic features of the latest Windows operating system VAIO Notebook Specifications flyer Details the hardware specifications for your notebook and the docking station which is supplied with selected models Main Unit Power Cord AC Adapter Docking Station Docking station supplied with selected mod...

Page 20: ...ll individual device drivers if they become corrupted or are erased System Recovery CD s Enables you to restore the operating system and software that shipped with your computer if they become corrupted or are erased This CD restores your computer to its original factory settings so user data and applications installed since you started using your computer will be lost Other Packet containing spec...

Page 21: ...troubleshoot problems you may be having with your notebook Limited Warranty Protect your investment See the Limited Warranty Card for more details You are prompted to register your computer the first time you turn on the unit Follow the on screen instructions to complete the registration process If you are not able to register your computer during the first session you are provided with additional...

Page 22: ...t and choosing an Internet Service Provider ISP or setting up an existing account Setting up your Internet connection Microsoft Windows XP operating system 1 Click Start point to All Programs Accessories Communications and then click New Connection Wizard The Location Information window appears Location Information window 2 Follow the on screen instructions and then click OK to continue The Phone ...

Page 23: ... Modem Options window 3 Select the location from where you are dialing and then click OK The New Connection Wizard window appears New Connection Wizard window 4 Follow the on screen instructions to finish setting up your Internet connection ...

Page 24: ...soft Windows 2000 1 Click Start point to Programs Accessories Communications and then click Internet Connection Wizard The Internet Connection Wizard window appears Internet Connection Wizard window 2 Follow the on screen instructions to finish setting up your Internet connection ...

Page 25: ...VAIO Notebook Quick Start 12 ...

Page 26: ...k This section describes the following Locating Controls and Ports Connecting the Docking Station Disconnecting the Docking Station Connecting a Power Source Starting Your Notebook Shutting Down Your Notebook Using Power Saving Modes ...

Page 27: ...ft and right buttons 3 Caps lock indicator 11 Power indicator 4 Scroll lock indicator 12 Battery indicator 5 LCD screen 13 Memory Stick indicator 6 Speakers 14 Docking station indicator 7 Power button 15 Wireless LAN indicator Wireless LAN capabilities are available on selected models 8 Keyboard 16 Wireless LAN switch WIRELESS LAN OFF ON 4 5 6 ...

Page 28: ...Locating Controls and Ports 15 Back 1 Battery port Left 1 DC In port 4 Memory Stick slot 2 USB port 5 PC Card slot 3 Air vent 1 2 3 4 5 ...

Page 29: ... Phone line jack Only connect 10BASE T and 100BASE TX cables to the Ethernet port Do not connect any other type of network cable or any telephone line Connecting cables other than those listed above may result in an electric current overload and could cause a malfunction excessive heat or fire in the port To connect the unit to the network contact your network administrator ...

Page 30: ...b Gently pull the rubber tab away from the notebook to find the Ethernet port and phone line jack Bottom 1 Docking station connector 5 Air vent 2 Battery Unlock Lock switch 6 Reset switch 3 Battery Unlock switch 7 Ventilation fan 4 Air vent Rubber tab ...

Page 31: ...d Both Sony docking stations offer the following features A floppy disk drive An optical drive A back panel that enables you to connect additional peripherals to your notebook as shown below Back Panel 1 USB ports 5 Ethernet Network port 10BASE T 100BASE TX 2 Monitor port 6 i LINK IEEE 1394 S400 port 3 Serial port 7 Printer port 4 DC In port 7 6 5 4 1 2 3 ...

Page 32: ...Locating Controls and Ports 19 Left 1 Left lever 3 Floppy disk drive 2 Air vent Right 1 Optical drive 3 DC In indicator 2 Undock switch 4 Right lever ...

Page 33: ...king station could damage them Ensure that the battery is installed If you install a charged battery you can connect the docking station while the notebook is on Follow the procedure below to connect your notebook to the docking station 1 Plug one end of the AC adapter cable into the DC In port of the docking station and the other end into an AC outlet The LED of the DC In port switches on 2 Holdi...

Page 34: ...until it clicks into place and is securely fastened to the docking station Be careful not to press the top of the notebook too strongly The LCD display may be damaged Securing the Notebook to the Docking Station Firmly press down the two rear corners of the notebook until it clicks into place ...

Page 35: ...e notebook may malfunction Follow one of the two procedures below to disconnect the docking station when the notebook is off or on To disconnect the docking station when the notebook is off 1 Disconnect all peripheral devices i e i LINK devices from the notebook and the docking station 2 Remove all objects placed on top of the notebook 3 Pull out the two release levers on either side of the rear c...

Page 36: ...ou can use the Start Menu in the Windows task tray or the UNDOCK switch on the docking station to disconnect your notebook from the docking station while the notebook is on Removing the Notebook from the Docking Station Microsoft Windows XP If you switch user accounts using Fast User Switching the UNDOCK switch function on the docking station will be interrupted Instead follow the instructions to ...

Page 37: ...e docking station when the notebook is off on page 22 for instructions Wait for the docking indicator to switch off before undocking the notebook Once the Undock Complete dialog box appears continue to step 3 to finish undocking the notebook This prevents you from leaving the notebook on the docking station in this released state for too long Docking Indicator WIRELESS LAN OFF ON Docking Station I...

Page 38: ...pears 2 Release and remove your notebook as described in To disconnect the docking station when the notebook is off on page 22 Once the Undock Complete dialog box appears continue on to step 2 to finish undocking the notebook This prevents you from leaving the notebook on the docking station in this released state for too long UNDOCK switch UNDOCK Switch ...

Page 39: ...pter Your notebook operates on 100 240V AC 50 60 Hz Do not share the AC outlet with other power consuming equipment such as a copy machine or shredder You can purchase a power strip with a surge protector This device prevents damage to your computer caused by sudden power surges such as those that may occur during an electrical storm Do not place heavy objects on the power cord To disconnect the c...

Page 40: ...ttery pack as a source of power The battery pack that comes with your notebook is not fully charged at the time of purchase Follow the steps below to insert and charge the battery pack To insert the battery pack You do not need to turn off the notebook to insert the battery pack when your notebook is connected to the AC adapter 1 Close the cover of the notebook 2 Switch the Unlock Lock switch on t...

Page 41: ...Insert the battery pack The battery is charging whether or not the notebook is turned on or off The battery indicator flashes in a double blink pattern as the battery charges 3 When the battery is 85 percent full the battery indicator turns off It takes longer to recharge the battery when the notebook is turned on than when it is turned off Inserting Battery Pack To charge the battery completely c...

Page 42: ...ebook is on make sure the notebook is connected to the AC adapter 1 Close the cover of the notebook 2 Slide the Unlock Lock switch to the Unlock position Battery Indicator Battery Indicator Status Meaning On The notebook is using battery power Single blink The battery is running out of power Double blink The battery is charging Off The notebook is using AC power Both the battery and power indicato...

Page 43: ...ing the power management modes in the PowerPanel utility See Using Power Saving Modes on page 34 for more information The battery pack supplied with your notebook is a lithium ion battery and can be recharged at any time Charging a partially discharged battery does not affect battery life The battery indicator is on while you use the battery pack as a power source When battery life is nearly deple...

Page 44: ... in use or being discharged the battery pack heats up This is normal and is not cause for concern Keep the battery pack away from all sources of heat Keep the battery pack dry Do not open or try to disassemble the battery pack Do not expose the battery pack to any mechanical shock If you are not using the notebook for an extended period of time remove the battery pack from the notebook to prevent ...

Page 45: ...ower indicator turns on 3 If necessary adjust the brightness controls for the LCD display To decrease the brightness press Fn F5 and then the down or left arrow key To increase the brightness press Fn F5 and then the up or right arrow key Opening Notebook Turning on Notebook If you hold the power button in the On position for more than 4 seconds the notebook turns off Power Button Power Indicator ...

Page 46: ...ations Remove the PC Cards Disconnect USB devices 2 Restart the notebook Windows XP Press the key combination Ctrl Alt Delete The Windows Task Manager screen appears Click the Shut Down tab and select Restart Windows 2000 Press the key combination Ctrl Alt Delete The Windows Security screen appears Click Shut Down and select Restart from the drop down list To avoid potential loss of data follow th...

Page 47: ... indicator displays green when your notebook is in this mode To save power you can turn off a specific device such as the LCD or the hard disk drive Standby mode In Standby mode the notebook saves the current state of the system in RAM and switches off power to the CPU The amber power indicator flashes in this mode To use Standby mode 1 Press the key combination Fn Esc 2 Press any key to return to...

Page 48: ...te mode the system status stored on the hard disk is erased and the notebook starts normally if you press the power button and hold it for more than 4 seconds Standby mode uses more power than Hibernate mode Standby mode requires less time than Hibernate mode to return to normal mode ...

Page 49: ...VAIO Notebook Quick Start 36 ...

Page 50: ...ill vary depending on the model you purchased Expansion memory modules are available as options For memory upgrades use only unbuffered PC133 CL2 SDRAM SO DIMM gold lead contacts This section describes how to replace memory modules in your computer Precautions and Procedures Installing a Memory Module Removing a Memory Module Viewing the Amount of Memory ...

Page 51: ...n is not available do not work in a carpeted area and do not handle materials that produce or hold static electricity cellophane wrappers for example Ground yourself by maintaining contact with an unpainted metal portion of the chassis while performing the procedure Do not open the memory module package until you are ready to install the module The package protects the module from ESD Use the spec...

Page 52: ...s 39 Typical expansion memory configuration Total System Memory MB On board MB Slot MB 256 128 128 384 The 384 MB memory configuration may require the removal and replacement of original factory installed memory module 128 256 ...

Page 53: ...Slide the keyboard toward the LCD display then lift it away slightly 5 Lift the keyboard from the LCD display side then gently turn it over on the touchpad space Be careful not to detach the cable when lifting the keyboard 6 Touch a metal object such as the connector panel on the back of your notebook to discharge any static electricity 7 Slide the memory module out of the slot 8 Gently replace th...

Page 54: ...e notebook and remove the battery packs 3 After the notebook has cooled loosed and remove the two screws with the mark located on the bottom of your notebook Use an appropriate screwdriver 4 Slide the LCD lock lever and lift the cover Slide the keyboard toward the LCD display then lift it away slightly Screws on Bottom of Notebook Lifting the Keyboard ...

Page 55: ...he existing memory module before you can install a new module See Removing a Memory Module on page 40 for instructions 7 Touch a metal object such as the connector panel on the back of your notebook to discharge any static electricity 8 Remove the new memory module from its packaging 9 Slide the memory module into the empty slot 10 Press the module into place until it clicks Turning the Keyboard C...

Page 56: ... Gently replace the keyboard then press it into your notebook Be careful not to detach the cable when lifting the keyboard 12 Close the notebook cover then tighten the screws on the bottom of the computer Installing the Memory Module ...

Page 57: ...tings and then Control Panel 3 Select Sony Notebook Setup The Sony Notebook Setup window appears 4 Make sure the About This Computer tab is open Memory information is listed in the System Information box The amount of memory displayed in the Sony Notebook Setup screen is not always correct The video adapter uses some system memory and that amount of memory does not appear as part of the total memo...

Page 58: ...AIO notebook is ready to help you work play learn and communicate as soon as you turn it on This section offers the following information Overview of the Software on Your Notebook Application Driver and System Recovery CDs Using Your Recovery CDs ...

Page 59: ...style mixed sizes custom templates and more The application includes enhancement tools and special effects for improving photos while giving you the ability to add text to any image With ArcSoft PhotoPrinter 2000 Pro software you can create business cards handouts calendars mailing labels and much more Adobe Photoshop Elements On selected models Adobe Systems Inc Using state of the art image editi...

Page 60: ...new movie segments You can also save your images in a variety of popular file formats Drag n Drop CD On selected models DigiOn Inc and Easy Systems Japan Ltd Drag n Drop CD software is designed to be the most simple software to make your own CD Users can create their own best AudioCD or data CD that can be read in many PCs With Drag n Drop CD software you can also create your own backup CD from th...

Page 61: ...xt sensitive smart tags enhanced formatting options and more that enable you to continually integrate additional services into Office and access information anytime Microsoft Office XP Small Business Edition On selected models Microsoft Corp With Microsoft Office XP system you ll find a powerful new technology that will help you get work done more quickly by providing real time context sensitive o...

Page 62: ...antivirus security at your computer s entry point beaming synchronization Internet access to defend against potential threats hidden inside files e mail or on the Web PicoPlayer Sony Electronics Inc PicoPlayer software is a video player utility that enables you to use Giga Pocket Personal Video Recorder functions on a computer that does not have Giga Pocket Personal Video Recorder installed You ca...

Page 63: ...lNetworks Inc RealJukebox software is a popular digital music system that gives you the ability to easily acquire play and manage digital music files You can locate and download your favorite music from the Internet and organize your own personal music collection If you use an external CD ROM drive connected with a PC Card connect the external CD ROM drive before starting RealJukebox software Do n...

Page 64: ...puter that supports Smart Connect You can then use one computer to copy delete and edit files on the other computer You can also print from a printer attached to either computer SonicStage Sony Electronics Inc This new jukebox application adds a host of new features to its predecessor OpenMG Jukebox Continuing to take advantage of Sony s copyright protected ATRAC3 format for high quality digital a...

Page 65: ...sonalize your own web portal with Sony on Yahoo Get a free webmail account customized news and local weather reports comics instant messaging and more VAIO Action Setup On selected models Sony Electronics Inc VAIO Action Setup manages the settings for your computer s Shortcut keys VAIO Support Agent Sony Electronics Inc VAIO Support Agent provides immediate interactive online support with informat...

Page 66: ...D InterVideo Inc WinDVD software is a simple to use DVD player including all the features you would expect to find in a standard consumer DVD player while also offering advanced display and navigation features such as zoom pan bookmark and time search ...

Page 67: ...enables you to reinstall individual device drivers if they become corrupted or are erased System Recovery CD s Sony Electronics Inc This CD enables you to restore the operating system and software that shipped with your computer if they become corrupted or are erased This CD restores your computer to its original factory settings so user data and applications installed since you started using your...

Page 68: ...have any questions on using the Application Recovery CD contact Sony Customer Support 1 Turn on your notebook If your notebook is already on close all applications 2 When the Windows desktop appears insert the Sony Application Recovery CD in the optical drive The Application Recovery utility loads automatically 3 When the Application Recovery menu appears select the icon for the application you wa...

Page 69: ...ith the Driver Recovery CD Microsoft Windows XP 1 Turn on your notebook If your notebook is already on close all applications 2 When the Windows desktop appears insert the Driver Recovery CD into the optical disc drive 3 Click Start on the Windows taskbar then click Control Panel The Control Panel window appears 4 Click Performance and Maintenance then click System The System Properties dialog box...

Page 70: ...omplete click Finish Some drivers will require that you reboot the computer to complete installation Using the Driver Recovery CD s Windows 2000 1 Turn on your notebook If your notebook is already on close all applications 2 When the Windows desktop appears insert the Driver Recovery CD in the optical disc drive 3 Use My Computer or Windows Explorer to view the contents of the Driver Recovery CD 4...

Page 71: ...ll the software originally installed on your hard disk drive It can be used only to recover the hard disk of the notebook you purchased System Recovery options System Drive Recovery All data on Drive C is deleted The factory default settings and software applications are restored on this drive only Change Partition Size All partitions custom installations and changes are removed from the hard disk...

Page 72: ...ars Click Next 5 At the pop up prompt select Yes to begin the system recovery process 6 Follow the on screen instructions If your notebook does not start from the Recovery CD 1 Press the power button and hold it for more than 4 seconds to turn off the notebook 2 Turn on the notebook When the Sony logo is displayed press the F2 key The BIOS setup menu screen appears 3 Press the arrow keys to select...

Page 73: ... Right click the Adaptec Create CD icon in the task tray The Task tray properties menu appears 2 Select Disable Adaptec Create CD A dialog box appears prompting you to confirm the setting 3 Click Yes To recover Microsoft Word If you recover your operating system using the System Recovery CD Microsoft Word will not be recovered Use the supplied Word CD ROM to recover this application Your system ma...

Page 74: ...notebook Many problems have simple solutions so try these suggestions before you contact Sony Computing Support http www sony com pcsupport Consult the following sections Troubleshooting Your Notebook Troubleshooting the Docking Station Troubleshooting the LCD Screen Troubleshooting the Mouse and Touchpad ...

Page 75: ...eck that it is plugged into a power source and turned on Check that the brightness and contrast controls are adjusted correctly See the manual that came with your display for details Take the battery pack off the notebook unplug the power cord and plug it in again then turn on the power If the power control button does not function remove the AC adapter and battery pack Wait 1 minute then reattach...

Page 76: ...an external floppy disk drive make sure there is no floppy disk in the floppy disk drive If a non bootable floppy disk is in the drive proceed as follows 1 Shut down the notebook then remove the floppy disk 2 Restart the notebook and confirm that the Windows operating system starts properly If the Windows operating system still does not start follow the steps below to initialize the BIOS 1 Remove ...

Page 77: ...thods including those listed below may result in loss of unsaved data Windows XP On the Windows taskbar click Start select Turn Off Computer and then click Turn Off Windows 2000 On the Windows taskbar click Start then Shut Down then select Shut Down again and click OK Windows XP If you cannot shut down your notebook as described in the preceding step press the Ctrl Alt Delete keys simultaneously a...

Page 78: ...he unmarked side with a thin pen tip 4 Connect the docking station to the notebook 5 Turn on your notebook I cannot remove the disc You cannot remove the disc when the notebook is in power saving mode Return to normal mode then press the Eject button See Using Power Saving Modes on page 34 for information on how to return to normal mode The disc tray does not eject even after I press the Eject but...

Page 79: ...to the USB port See Connecting a USB Device in the online user guide for more information If you are still experiencing problems use your supplied Driver Recovery CD to reinstall the mouse drivers See To use the Driver Recovery CD s on page 55 for more information My touchpad does not work properly You may have disabled the touchpad without connecting a mouse to the notebook To enable the touchpad...

Page 80: ...log box appears 4 Make sure the Buttons tab is open and change the button assignments in the Mouse Properties dialog box Press the Enter key to save your changes and close the dialog box If you are still experiencing problems make sure another mouse was not installed You may need to use your Driver Recovery CD to reinstall the mouse drivers See To use the Driver Recovery CD s on page 55 for more i...

Page 81: ...f the pointer does not move while playing a disc press the Ctrl Alt Delete keys simultaneously to stop playback and restart the notebook If you are still experiencing problems check that another mouse was not installed You may need to use your supplied Driver Recovery CD to reinstall the touchpad or mouse drivers See To use the Driver Recovery CD s on page 55 for more information ...

Page 82: ...ny provides you with several support resources to answer questions about your VAIO notebook or the preinstalled software Refer to these resources in the order they are listed Support Options Software Support Information ...

Page 83: ...ed software are located on your hard disk drive as online help files You can access the online help files from the Help menu in the specific application A printed manual is available for some applications 3 VAIO Support Agent VAIO Support Agent can be accessed from the Windows desktop Using advanced diagnostic technology Sony s VAIO Support Agent runs scheduled protections of your applications net...

Page 84: ...t of available topics then select the topics that you want to receive To contact the Sony fax on demand service call 1 888 4 SONY PC 1 888 476 6972 6 Calling Sony Customer Support Sony provides software support free of charge for 90 days after the original date of purchase You can speak with a Sony Customer Support Representative without using your notebook by calling 1 888 4 SONY PC 1 888 476 697...

Page 85: ...m e mail techdocs adobe com phone 206 675 6126 fee based support fax 206 628 5737 hours M F 6 AM 5 PM PST Web site http www apple com phone 800 275 2273 hours M F 6 AM 6 PM PST Web site http www aol com telephone 800 827 3338 hours 7 days a week 24 hours a day Web site http www arcsoft com e mail support arcsoft com phone 510 440 9901 fax 510 440 1270 hours M F 8 30 AM 5 30 PM PST Web site http su...

Page 86: ...e of charge but subject to delays Support from 900 820 8324 is fee based but offers immediate response hours M F 8 AM 5 PM PST Web site http www intuit com support phone 900 555 4932 800 644 3193 Support from 900 555 4932 is fee based Support from 800 644 3193 is automated and free of charge hours M F 5 AM 5 PM PST Web site s http service real com rjoptions html e mail http service real com help c...

Page 87: ...e Center nearest you call 1 888 4 SONY PC 1 888 476 6972 or find Sony Customer Service on the Web at http www sony com pcsupport Web site http www sony com pcsupport phone 888 4SONYPC 888 476 6972 Support from 1 888 4 SONY PC is free of charge for 90 days after the original date of purchase hours 7 days a week 24 hours a day Web site http www intervideo com phone 510 651 0888 ...

Page 88: ...tus indicator light 29 charging battery pack 28 choosing power source 26 computer 70 features 5 locating controls and connectors 14 setting up 13 14 shutting down 33 starting 32 troubleshooting 62 unpacking 6 connecting dial up 9 Internet 9 network 18 power source 26 connectors DC In 26 infrared 16 locating 14 network 18 Serial port 18 controls locating 14 D DC In 26 dial up connection 9 docking s...

Page 89: ...14 lever LCD 32 loading battery pack 27 locating controls and connectors 14 M memory adding 37 viewing the amount of 44 memory module expansion 39 modes Hibernate 34 Normal 34 Standby 34 mouse troubleshooting 66 N network connector 18 network connector See Ethernet network connector Normal mode 34 Num Lock 14 O online help 70 P power indicator light 14 switch 32 power saving modes 34 Hibernate 34 ...

Page 90: ... Center 74 speakers built in 14 Standby mode 34 starting computer 32 starting your notebook 32 startup problems 33 support options 70 T technical support 70 touchpad 14 troubleshooting 66 troubleshooting 62 docking station 65 LCD screen 66 mouse and touchpad 66 startup 33 turning on computer 32 U unpacking the computer 6 User Guide 70 V VAIO Action Setup 52 VAIO Support Agent 70 viewing the amount...

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Page 93: ...ved Sony VAIO the VAIO logo VAIO Smart DVgate Handycam Media Bar MovieShaker PictureGear Memory Stick Mavica VisualFlow SonicStage OpenMG ATRAC3 Giga Pocket Pico Player and i LINK are trademarks of Sony All other trademarks are trademarks or registered trademarks of their respective owners Printed in USA 4 661 919 01 ...

Page 94: ... 490 01 PCG R505DL PCG R505DS 9 874 513 01 PCG R505DSK PCG R505DSP Additional Model American Area North Central and South Americas PCG R505DL R505DS R505DSK R505DSP AM This manual and the constituent data may not be replicated copied nor reprinted in whole or in part without prior written authorization of Sony Corporation List of PCG R505 Series for American Area As of March 2002 Sony Corporation ...

Page 95: ...Revision History Suffix Ver Date Contents QM No Remarks Confidential PCG R505DL R505DS R505DSK R505DSP AM 01 Ver 1 2002 03 01 First Edition ...