Sony Notebook Computer Us
er G
u
ide
Getting Help
Troubleshooting
70
About CD-ROMs and diskettes
My CD-ROM drive tray does not open
❑
Make sure the computer is turned on.
❑
Press the Eject button on the CD-ROM drive.
❑
If the Eject button does not work, you can open the tray by inserting a sharp,
pointed object into the hole to the right of the Eject button.
I can’t play a CD-ROM disc
❑
Make sure the label of the CD-ROM is facing up.
❑
If the CD-ROM disc requires software, make sure the software is installed
according to the program’s instructions.
❑
Check the volume of your speakers.
❑
Clean the CD-ROM disc.
❑
Moisture condensation may have occurred. Leave the computer for at least 1
hour while it is turned on.
When I double-click an application icon a message such as “You must insert the
application CD into your CD-ROM drive” appears and the software does not start
❑
Some titles require specific files that are located on the application’s CD-ROM
disc. Insert the disc and try starting the program again.
❑
Make sure you place the disc in the tray with the label side facing up.
My floppy disk drive can’t write to a diskette
❑
The diskette is write-protected. Disable the write-protect feature or use a diskette
that is not write-protected.
❑
Check that the diskette is properly inserted into the floppy disk drive.
