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Getting help
63
4
Press the arrow keys to select the
Exit
menu.
5
Press the arrow keys to select
Get Default Values
and then press
<Enter>
. The message
Load default
configuration now?
appears.
6
Make sure that
[Yes]
is selected and then press
<Enter>.
7
Press the arrow keys to select
Exit
(save changes) and then press
<Enter>
.
The message
Save configuration changes and exit now?
appears.
8
Make sure that
[Yes]
is selected and then press
<Enter>
.
9
Restart the computer by pressing
<Ctrl>
+
<Alt>
+
<Delete>
and by choosing
Shut Down
.
My computer does not shut down
It is recommended to shut down your computer using the
Shut Down
command on the Windows
®
Start
menu. Using other methods, including those listed here, may result in loss of unsaved data. If the
Shut
Down
command does not work properly, proceed as follows:
Restart the computer by pressing
<Ctrl> + <Alt> + <Delete>
and by choosing
Shut Down
.
If this does not work, slide the power switch and hold it for at least four seconds, this turns off the power.
Unplug the computer from the AC adapter and remove the battery pack from your computer.
My computer locks up
If you suspect one application is locking your system, you can try to stop it. To do this, press
<Ctrl>+<Alt>+<Delete>
once, click
Task Manager
, select the application or the process that is locking
your system, and then click
End Task
.
If the above method does not work or you do not know which application is locking your system, restart
the computer. On the Windows
®
taskbar, click the
Start
button, click
Shut Down
, and then select
Shut
Down
in the list and click
OK
.