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Getting help
66
My floppy disk drive cannot write to a diskette
The diskette is write-protected. Disable the write-protect feature or use a diskette that is not write-
protected.
Check that the diskette is properly inserted into the floppy disk drive.
When I double-click an application icon, a message such as 'You must insert the application CD into your CD-
ROM drive' appears and the software does not start.
Some titles require specific files that are located on the application CD-ROM. Insert the disk and try
starting the program again.
Make sure you place the disk in the tray with the label side facing up.
When I remove the Memory Stick, an error message appears
Insert the Memory Stick
TM
in the slot again and press
<Enter>
. Wait until the active application finishes,
then remove the Memory Stick. If the message confirms eject of the Memory Stick, click
OK
.
About sound
My speakers are not producing sound
The built-in speakers may be turned off. Press
<Fn>+<F3>
to turn on the speakers.
The speaker volume may be turned to the minimum. Press
<Fn>+<F4>
, and then press
or
to increase
the volume.
If your computer is powered by battery, check that the battery is inserted properly and that it is charged.
If you are using an application that has its own volume control, check that the volume is turned up.
Check the volume controls in Windows
®
.
