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Getting help

User Guide

Getting help

This section describes how to get help and support if something goes wrong with your computer.
Sony offers you many support options for your computer.

Sony documentation

Please see the section 

Documentation pack 

(page 6)

 for details on the printed and online documentation delivered with your 

computer, as well as further sources of reference.

Other sources of information

Go to the 

online help files

 that accompany your software for instructions on using the software.

Go to the 

online help files

 in the 

Help and Support Center

 by pressing the 

<F1>

 key.

VAIO-Link website

: If you have any problems with your computer, you can access the VAIO-Link website for troubleshooting. 

Go to: 

www.vaio-link.com

e-Support

: This interactive part of our website 

www.vaio-link.com

 allows you to get in contact with our dedicated support team 

over the internet. Using a personalised account, you can log your technical queries with ease.

Visit the other Sony websites:

www.club-vaio.com 

if you want to know more about VAIO and become part of the growing VAIO community.

www.sonystyle-europe.com

 for online purchases.

www.sony.net

 for other Sony products.

You need to set up an Internet connection before you can access the online features described here.

Summary of Contents for Vaio VGC-RC Series

Page 1: ...N User Guide V G C R C S e r i e s ...

Page 2: ... in connection with this manual the software or other information contained herein or the use thereof Macrovision This product incorporates copyright protection technology that is protected by U S patents and other intellectual property rights Use of this copyright protection technology must be authorised by Macrovision and is intended for home and other limited viewing uses only unless otherwise ...

Page 3: ...y consumption It is an open system in which business proprietors can participate voluntarily The targeted products are office equipment such as computers displays printers facsimiles and copiers Their standards and logos are uniform among participating nations ENERGY STAR is a U S registered mark Environmental information Halogenated flame retardants are not used in cabinets Corrugated cardboard i...

Page 4: ... the transmission channel of digital video signals for the purpose of copyright protection This enables you to play and view a wide variety of copyright protected high quality contents on such models Note that you need to connect an HDCP compliant display to your computer to view the copyright protected contents If your computer has a non compliant display connected you will not be able to play or...

Page 5: ...riting in 2 layers for increased video storage capacity 8 5GB as compared to 4 7GB standard DVD VAIO Zone Take advantage of this new software application allowing you to enjoy music video and photos locally or through a home networking environment If your computer has TV tuner functionalities you can also watch record TV on your VAIO tvtv tvtv takes your VAIO s TV functions to a new level Never mi...

Page 6: ...blems with your computer please check the VAIO Link website for a possible solution www vaio link com Before contacting VAIO Link please try to solve the problem by reading this guide the printed Troubleshooting Guide the printed Recovery Guide the online help files in the Help and Support Center or the manuals and help files for the peripherals or software ...

Page 7: ...t from your PC The user guides are collected under My Documentation which can be shown as follows 1 Go to Start and click the My Club VAIO icon 2 From My Home select your country and language from the drop down boxes 3 From the pictures at the top of the window click My Documentation 4 Select the guide you want to read You can manually browse to the user guides by going to My Computer VAIO C your ...

Page 8: ... to common problems and VAIO Link information A Recovery Guide where you will find an explanation of the purpose and use of the VAIO disc delivered with your computer Booklets containing the following information Sony Guarantee conditions and Regulations For certain models documentation for the VGP MR100E Network Media Receiver including the VGP MR100E Operating Instructions a Quick Connection Gui...

Page 9: ...t your computer in the form of notices and announcements In My Club VAIO you can also find Accessories Want to expand the capabilities of your VAIO Click on this icon and have a look at your compatible accessories Software Feeling creative Click this icon for an overview of your software and check out our upgrade options Wallpapers Click this icon and check out our most popular Sony and Club VAIO ...

Page 10: ...ps and tricks Consult the Online Help files of the software you are using for detailed information on features and troubleshooting Go to www club vaio com to find online tutorials about your favourite VAIO software Go to www vaio link com to find extra guides for wireless connection setup depending on your model ...

Page 11: ...10 n N Welcome User Guide Ergonomic considerations Whenever possible try and take into account the following ergonomic considerations when using your new computer whether at home or in the office ...

Page 12: ...osition Remember to adjust the brightness setting of the display If you are using a CRT monitor make sure that the refresh rate is at an optimal level that is at least 75Hz Furniture and posture Sit in a chair with good back support 4 Adjust the level of the chair so your feet are flat on the floor A footrest may make you more comfortable Sit in a relaxed upright posture and avoid slouching forwar...

Page 13: ... on to get the most out of using your VAIO computer Shutting down your computer safely page 13 Using VAIO Control Center page 14 Using the keyboard page 15 Using the pointing device page 20 Using the TV function page 22 Using the mouse page 26 Using the disc drives page 30 Using the modem page 33 Using power modes page 34 Using the media slots page 37 Using PC Cards page 45 Expansion capabilities ...

Page 14: ...ws 1 Turn off any peripherals connected to your computer 2 Click the Start button 3 Click Turn Off Computer The Turn off computer window appears 4 Click Turn Off 5 Respond to any prompts warning you to save documents or to consider other users and wait for your computer to turn off automatically The power indicator turns off See the printed Troubleshooting Guide if you have problems shutting down ...

Page 15: ...rt select All Programs then VAIO Control Center 2 In VAIO Control Center you can consult change your VAIO s settings via one of the following three tab sheets Categories Here you get on overview of all the settings ordered in categories Each category contains a list of all settings you can consult change List Here you find all the settings you can consult change in a list view Recent Settings Here...

Page 16: ...0 m from the receiver The keyboard has a standard key arrangement and additional keys that perform specific functions For more information on the standard keys and shortcuts please go to the Help and Support Center Start Help and Support The VAIO Link website www vaio link com also contains glossary information to help you use the keyboard Effective usage distance depending on the environment ...

Page 17: ... numeric keypad Press the Num Lock key again to deactivate the numeric keypad 3 Directional arrows The Up Down Left and Right arrow keys move the pointer on the screen 4 Applications The Applications key displays a shortcut menu in certain software programmes Pressing this key is equivalent to clicking the right mouse button 5 Pointing device See Before using the keyboard page 18 for more informat...

Page 18: ... 9 LED screen Num Lock Turns on when the number keys in the numeric keypad are active Caps Lock Turns on when the letters appear in uppercase as you type The Shift key lowers the case of typed characters when Caps Lock is on Scroll Lock Turns on when the screen scrolls differently not all applications support this function Battery A battery LED indicator shows you when the battery is full or empty...

Page 19: ...4 Slide the power switch on the right hand side of the keyboard to turn on the keyboard 3 5 Press the CONNECT button on the receiver 4 6 Turn the wireless keyboard over and press the CONNECT button 5 You need to press the CONNECT button within 30 cm of the receiver Communication between the wireless keyboard and the computer is now active If your wireless keyboard does not operate properly the bat...

Page 20: ...19 n N Using your VAIO computer User Guide ...

Page 21: ... the screen using the built in pointing device Action Description Point Slide one finger on the pointing device to place the pointer 2 on an item or object Click Press the left button 3 once Double click Press the left button twice Right click Press the right button 4 once In many applications this action displays a shortcut menu Drag and select Slide one finger while pressing the left button ...

Page 22: ... must activate it To activate the pointing device proceed as follows 1 Fold the keyboard out 2 Turn on the Pointing Device switch 1 3 Close the lower part of the cover as shown 2 You can now use the pointing device together with your keyboard 4 If you only want to use the pointing device close the cover completely as shown 3 ...

Page 23: ...or WLAN to connected PCs Sony cannot guarantee the streaming of recorded content if it is beyond a certain level of high quality For details on using VAIO Zone and the remote control please see the online help on Vaio Zone and the Help and Support Center Start Help and Support tvtv takes your VAIO s TV functions to a new level Never miss your favourite TV programme again by remote recording it via...

Page 24: ... Press again to restore the sound 2 STANDBY button Press this button to place the computer in Stand by mode to reduce power consumption 3 Channel number buttons 0 9 Press this button to select specific channels or enter text Press Enter or OK to activate the channel selection 4 Jumpback button Press this button to go back to the previous channel you were viewing 5 REC button Press this button to b...

Page 25: ...n Press this button to view previously recorded TV programs In My TV window 16 PICTURES button Press this button to view pictures or a slide show 17 VAIO button Press this button to access VAIO Zone when it s inactive or close the VAIO Zone when it s active 18 CD DVD button Press this button to open the CD DVD menu 19 MENU button Press this button to open the VAIO Zone menu 20 TOOLS button Press t...

Page 26: ...t batteries 1 Turn the remote commander over 2 Press in the tab 1 and lift the battery cover up 3 Insert the two AA batteries into the remote commander 4 Align the battery cover to the remote commander 5 Press down until the cover clicks into place If the remote commander does not operate properly you may need to replace the batteries When the remote commander is not being used for extended period...

Page 27: ...oard and Mouse then select Mouse When the remaining battery level is low the back end of the mouse lights up 1 Left button Click or double click the left button to select items To drag and drop items hold the left button down while sliding the mouse then release the button to drop the item 2 Right button Press the right button once to display a context sensitive shortcut menu not always an active ...

Page 28: ...and slide the power button to the OFF position 1 2 Insert the two specific AA batteries into the wireless mouse as shown 2 3 Make sure the wireless receiver is connected to a USB connector 3 on the main unit 4 Turn on the computer 5 Turn the wireless mouse over and slide the power button to the ON position 4 6 Press the CONNECT button on the wireless receiver 5 7 Press the CONNECT button on the un...

Page 29: ...ied out within 10 seconds of each other If your wireless mouse does not operate properly the batteries may need to be replaced To avoid battery leakage switch off the wireless mouse when not used for an extended period of time Always use new batteries from the same brand ...

Page 30: ...handed users proceed as follows 1 Go to Start select All Programs and then VAIO Control Center 2 Click Keyboard and Mouse and then Mouse The Mouse Properties dialog box appears 3 In the Buttons tab select the option button next to Switch primary and secondary buttons 4 Click OK The new mouse settings are now in place ...

Page 31: ...data onto DVD and CD A DVD ROM drive reads data from DVDs and CDs A CD RW drive reads data from and writes to CDs A CD ROM drive reads data from CDs To insert a disc proceed as follows 1 Turn on the computer 2 Press the appropriate eject button to open the drive The tray slides out 3 Place a disc in the tray with the label side facing upwards Make sure the disc is secure in the centre of the tray ...

Page 32: ...ecommendations Only use circular discs Do not use discs with any other shape star heart card etc as this may damage the disc drive Do not strike or shake the computer while writing data to a disc For optimal writing speed deactivate the screensaver before writing data to a disc Memory resident disc utilities may cause unstable operation or data loss Deactivate these utilities before writing data t...

Page 33: ...u can play this DVD everywhere in the world is labelled on your DVD disc or on the packaging you cannot play the disc on this player Do not try to change the region code settings of the DVD drive Any difficulties caused by changing the region code settings of the DVD drive are out of warranty Using two screens while watching a DVD To use two screens and change the DVD playback settings proceed as ...

Page 34: ...nal modem Use the single RJ 11 jack to connect the supplied modem cable to the phone line Once you have connected the phone line and registered with an Internet Service Provider you can take advantage of online services and the Internet to register your computer and software online and to contact VAIO Link Troubleshooting the modem If you have problems with your modem check the printed Troubleshoo...

Page 35: ...e exact location of the indicators To set the timer for your computer to automatically enter Standby or Hibernate mode after a certain amount of time go to VAIO Control Center click Power Management and then Power Options You can change the settings under Power Schemes Power indicator Mode Green Computer is in Normal mode Amber Computer is in Standby mode No light Computer is turned off or in Hibe...

Page 36: ...se all applications and close your Internet connection if applicable 2 Press the Standby button on the keyboard Alternatively 1 From the Start menu on the Windows taskbar select Turn Off Computer 2 Select Stand By The computer goes into Standby mode indicated by the amber light of the power indicator To return to Normal mode press the Standby button again or any key on the keyboard You can leave W...

Page 37: ...ect Turn Off Computer 3 In the Turn Off Computer screen hold down the Shift key to reveal the Hibernate button 4 Click Hibernate The computer goes into Hibernate mode the computer turns off To return to Normal mode quickly press the power button Operation returns to the same state as before You can leave Windows running when using Hibernate If you press the power button for more than six seconds t...

Page 38: ... support Sony s Memory Stick The Memory Stick is a compact portable and versatile device especially designed for exchanging and sharing digital data with compatible products such as digital cameras mobile phones and CLIÉ handheld devices Because it is removable it can be used for external data storage Use the flash memory technology to download anything that can be converted into digital data such...

Page 39: ...in the My Computer window with its own drive Always hold memory sticks with the arrow pointing in the correct direction when you insert it into the slot To avoid damaging the computer or the memory stick do not force the stick into the slot if it does not insert smoothly Removing a Memory Stick To remove a Memory Stick proceed as follows 1 Make sure the indicator light is not on 2 Push the memory ...

Page 40: ... the next time it is inserted into the slot If the stick is removed by mistake and is subsequently not detected please shut off the power of the computer wait ten seconds and then turn it on again Write protecting Memory Sticks Some Memory Sticks are designed with an erasure prevention switch to protect valuable data from accidental erasure or overwriting Move the tab horizontally or vertically to...

Page 41: ...Picture card To insert an xD Picture card proceed as follows 1 Pull and slide down the front panel cover and locate the appropriate memory card slot See the printed Specifications Guide for the exact location of the slots 2 Insert the memory card into the slot with the arrow side pointing upwards 3 Make sure the card is secure in the slot The card is automatically detected by your system and appea...

Page 42: ...e appears when you remove it insert the memory card into the slot again and press Enter Wait until the active application finishes then remove the memory card If the message confirms the ejection of the card click OK Please do not remove the memory card when the access lamp is on Otherwise the card may not be detected the next time it is inserted into the slot If the card is removed by mistake and...

Page 43: ...lude a high transfer rate for fast copy download and a high storage capacity This slot cannot be use anything except for writing and reading memory cards or storage device cards Some CompactFlash cards may require you to disable idle devices during use You may not be able to use some of the card s features with this computer Your system may run into serious problems if you remove the card or turn ...

Page 44: ...you have difficulty inserting a CompactFlash card check that you are inserting the card in the correct direction See the manual supplied with your card for more information on use Removing a CompactFlash card To remove a CompactFlash card proceed as follows 1 Make sure the card is not in use and the indicator is not lit 2 Push the card in to release it and then pull it out If you remove the Compac...

Page 45: ...appear with its own icon under My Computer Do not force the SD card into the slot If you have difficulty with it check that you are inserting the card in the correct direction See the manual supplied with your card for more information on use Removing a Secure Digital card To remove an SD card proceed as follows 1 Make sure the card is not in use and the indicator is not lit 2 Push the card in to ...

Page 46: ...able external devices Inserting a PC Card To insert a PC Card proceed as follows 1 Open the bottom panel on the front of your VAIO 2 Insert the PC Card gently into the PC Card slot with the label and the arrow facing upwards The PC Card is automatically detected by your system and the Safely Remove Hardware icon appears in the taskbar 3 Close the cover flap unless the PC Card peripheral prevents i...

Page 47: ...to use some PC Cards or some functions of the PC Card with this computer Make sure you use the most recent software driver provided by the PC Card manufacturer If the PC Card is operating abnormally go to Control Panel Performance and Maintenance System click the Hardware tab and then Device Manager If an mark appears next to the PC Card device remove the software driver and then reinstall it from...

Page 48: ... click the Safely Remove Hardware icon in the taskbar The Safely Remove Hardware dialog box appears 3 Select the hardware you want to unplug and click Stop 4 In the Stop a Hardware Device dialog box select the device confirm that it can be safely removed from the system and click OK You see the message that it is safe to remove the device 5 Click Close 6 Open the panel cover and press the PC Card ...

Page 49: ...ing the graphics card Second slot Empty PCI slot Third slot This is a PCI slot containing the TV tuner ports Bottom slot Empty PCI slot Empty PCI slots allow you the choice of adding to the expansion capabilities of your computer You are strongly advised not to add hardware yourself Please contact your local Sony dealer for advice on changing the internal hardware components ...

Page 50: ... a printer page 55 Connecting an i LINK device page 57 Connecting an S PDIF device page 58 Connecting a microphone page 58 Connecting to a network page 59 To identify and locate the ports on your computer please see the printed Specifications Guide Sony computer supplies accessories and peripherals can be purchased from your local retailer or from the Sony website www sonystyle europe com For more...

Page 51: ...ification for playback or output use an HDCP compliant display an S video video Combo output port to connect a TV a VGA port to be used when using VGA Monitor or Analog RGB Monitor Please make note of the following viewing possibilities If you have a VGA and a DVI D connected the image is shown on both screens by default If you have a VGA and a TV connected the image is shown on both screens by de...

Page 52: ...lay s as described in the instructions delivered with the display if applicable 2 Go to VAIO Control Center 3 Click Display and then Display again The Display Properties dialog box appears 4 Click the Settings tab and then Advanced 5 On the Displays tab select DVI D or VGA in the Current Displays section and click OK when you have finished ...

Page 53: ...S video video Combo output port on the back of your computer 2 Take your composite cable not supplied and connect one end to the inserted video cable 3 Connect the other end to the yellow coloured port video in on your TV set The video output is now in place 4 Connect the single end of your audio cable not supplied to the headphones port either on the back or front of your computer or on the conne...

Page 54: ...tput port on the back of your computer 2 Plug the other end of the S Video cable into your TV s S Video port 3 Connect the audio cable not supplied Picture may vary from actual configuration To enable TV output proceed as follows 1 Go to VAIO Control Center 2 Click Display and then Display again The Display Properties dialog box appears 3 Click the Settings tab and then Advanced 4 On the Displays ...

Page 55: ... the documentation provided with your amplifier home cinema equipment for connection information Connecting a Universal Serial Bus USB device You can connect a USB device such as a scanner a floppy disk drive or a printer to your VAIO desktop To connect a USB device simply plug in the USB cable of the device into one of the ports on your computer USB devices are hot plug and play devices You do no...

Page 56: ...updated drivers USB printer drivers should be automatically installed Once you plug the printer s USB cable into one of the USB ports on your computer the Found New Hardware Wizard will guide you through any setup procedure you need to follow If the printer is not automatically installed you can try the following 1 From the Control Panel select Printers and Other Hardware then Printers and Faxes 2...

Page 57: ...ng peripheral devices User Guide Troubleshooting printing If you have problems printing check the printed Troubleshooting Guide the documentation delivered with your printer and the VAIO Link website www vaio link com ...

Page 58: ...nd compatible i LINK devices Not all products with an i LINK connection may communicate with each other Please refer to the documentation that came with your compatible i LINK device and software for information on operating conditions and proper connection Connecting a digital camera To connect a digital camera proceed as follows 1 Plug one end of the i LINK cable not supplied into the i LINK por...

Page 59: ...ot use the conversion to and from an analog format which could degrade the signal quality Please read the documentation provided with your optical device for connection information Connecting a microphone Your VAIO desktop does not contain an internal microphone If you need to use a sound input device for example to chat on the Internet you need to plug in an external microphone To connect an exte...

Page 60: ...s right click the name of the adapter and click Properties 5 Under Device Usage select Use this device enable 6 Click OK to close the Properties window The Ethernet connection is now enabled Connect only 10BASE T 100BASE TX 1000BASE T cables to the Ethernet port Using other cables or a telephone cable may cause a malfunction excessive heat or even fire in the port If using this computer in Germany...

Page 61: ...ation of your system may vary from the illustrations depending on the computer purchased To view the hardware configuration for your computer see the printed Specifications Guide Your VAIO desktop and memory modules use high precision components and electronic connector technology To avoid the invalidation of your guarantee by mishandling it is recommended that You contact your local Sony dealer t...

Page 62: ...latory compliance required for using and modifying electronic equipment Disconnect the system from its power source and from any telecommunication links networks or modems before you open the system Failure to do so may result in personal injury or equipment damage Do not open the memory module package until you are ready to install the module The package protects the module from ESD Use the speci...

Page 63: ...ws 1 Shut down the computer unplug it and remove any peripheral devices 2 Wait for the computer to cool down The inside of the main unit becomes very hot during operation Wait for about one hour for the computer to cool down before opening the unit 3 With the main unit s back panel facing you locate the 2 screws holding the left panel and unscrew them Pull the panel towards using the hole located ...

Page 64: ...Guide 6 To remove an existing memory module release the end latches and gently lift out the module as shown may vary from actual configuration 7 To insert a new memory module remove it from its anti static package handling it only by the edges ...

Page 65: ...me back into its slot and put the 2 screws back in place 12 Slide the side cover back on the unit the same way it was removed Push firmly until it is in place Finally put the 2 screws back in place The illustrations here may vary from the actual configuration of your VAIO Use only the memory modules specified on the printed Specifications Guide To avoid damaging a memory module or the memory modul...

Page 66: ...iles in the Help and Support Center by pressing the F1 key VAIO Link website If you have any problems with your computer you can access the VAIO Link website for troubleshooting Go to www vaio link com e Support This interactive part of our website www vaio link com allows you to get in contact with our dedicated support team over the internet Using a personalised account you can log your technica...

Page 67: ...Link e Support Web Portal How can I access the e Support portal When you register your VAIO computer you will automatically receive an email with the link to the e Support Web Portal your Customer ID and some basic explanation a few hours later All you need to do is activate your account by clicking on the provided link in the email You are now ready to create your first case You can access the e ...

Page 68: ...eries from Monday till Friday between 8am and 6pm Is there a cost involved for using e Support No this is a complete free of charge service offered to all registered VAIO customers How do I know when the e Support Team has handled my query case As soon as your case has been dealt with by our e Support Team you will receive an email notifying you that your case has been updated ...

Page 69: ...s to help you protect your computer from potential damage Please contact VAIO Link if you need assistance On handling the hard disk page 69 On using the power source page 70 On handling your computer page 71 On handling LCD screens page 72 On handling discs page 72 On handling Memory Sticks page 74 ...

Page 70: ...sk Do not subject your computer to sudden movements Keep the computer away from magnets Do not place your computer in a location subject to mechanical vibration or in an unstable position Do not move your computer while the power is on Do not turn off the power or restart the computer while reading or writing data to disk Do not use your computer in a place subject to extreme changes in temperatur...

Page 71: ... You can purchase a power strip with a surge protector This device prevents damage to your computer caused by sudden power surges in an electrical storm for example Do not place heavy objects on the power cord To disconnect the cord pull it out by the plug Never pull the cord itself Unplug your computer from the wall outlet if you are planning to not use the computer for a long time Make sure that...

Page 72: ...ct sunlight Excessive dust Moisture or rain Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded An ambient temperature of more than 35ºC or less than 5ºC High humidity Do not place electronic equipment near your computer The electromagnetic field of your computer may cause a malfunction Provide adequate air circulation to prevent internal heat from building ...

Page 73: ...his could cause malfunction Using the computer in low temperature conditions may produce a residual image on the screen This is not a malfunction When the computer returns to normal temperature the screen returns to normal A residual image may appear on the screen if the same image is displayed for a lengthy period of time The residual image disappears in a while You can use a screensaver to preve...

Page 74: ...agents commercially available cleaners or anti static spray as they may cause damage to the disc For normal cleaning hold the disc by its edge and use a soft cloth to wipe the surface from the centre out If the disc is badly soiled moisten a soft cloth with water wring it out well and use it to wipe the surface of the disc from the centre out Wipe off any remaining moisture with a dry soft cloth N...

Page 75: ...Stick as a label Do not bend drop or apply heavy shock to the Memory Stick Do not disassemble or modify Memory Sticks Do not let Memory Sticks get wet Do not use or store Memory Sticks in a location subject to Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity or Corrosive substances Use the storage case supplied with the Memory Stick ...

Page 76: ...ng and updating applications This section explains how to install run or uninstall software Furthermore you will learn how to download the latest updates from our website Installing software page 76 Changing or removing software page 78 Downloading software page 80 ...

Page 77: ...applications To install an application proceed as follows 1 Click Start and then Control Panel The Control Panel window appears 2 Click Add or Remove Programs The Add or Remove Programs dialog box appears 3 Click Add New Programs and then click CD or Floppy The Install Program From Floppy Disk or CD ROM window appears 4 Insert the first installation CD ROM and click Next The Run Installation Progr...

Page 78: ...o select the folder and click Next If necessary select the type of installation you wish and click Next The software installation begins Make sure to select Yes I want to restart my computer now if you are asked to 10 Click Finish Installation is complete and your computer restarts When using Add or Remove Programs you can only install programs that were written for Windows operating systems ...

Page 79: ...emove or Remove then click Next followed by OK If the Locked file detected dialog box appears click Reboot The computer restarts once uninstallation is completed and all previously used files are deleted If the Shared file detected dialog box appears it is recommended that you click No to keep shared files Click Close The software is uninstalled When you click Change or Remove some programs may be...

Page 80: ...p program Windows File Protection detects attempts by other programs to replace or move a protected system file It also checks the file s digital signature This is an operating system feature that allows executable routines generally serving a specific function or set of functions to be stored separately as files with DLL extensions These routines are loaded only when needed by the program that ca...

Page 81: ... download the latest upgrades of software for your computer from our website To download the latest upgrades proceed as follows 1 Go to www vaio link com and choose your language 2 Select Drivers and Updates and follow the procedure To install an application anew see the Installing software page 76 section ...

Page 82: ... the mouse driver come with the operating system This section explains how to install check update or uninstall a driver The Windows XP Rollback feature is also explained Finally you will learn how to download the latest drivers from our site Installing a driver page 82 Checking the driver s installation page 84 Updating a driver page 86 Uninstalling a driver page 87 Restoring a driver page 88 Dow...

Page 83: ...not come with a specific installation procedure please proceed as follows to install it 1 Insert the installation CD ROM or disk accompanying the device into the disc drive 2 Connect the device that needs a driver to your computer The Found New Hardware Wizard screen appears 3 Select Specify a location then click Next 4 When installing a driver from the provided CD ROM or disk by using a CD ROM or...

Page 84: ...ing drivers User Guide 8 Click Finish You may be asked to restart your machine 9 Click Yes The driver is installed To install your device driver you must log on to your computer as a user with administrator rights ...

Page 85: ...ck OK Close all the opened windows your device is ready for use The device is not working properly in the following cases Your device is shown in Device Manager with a yellow question or exclamation mark Right click your device and click Uninstall Then repeat from step 2 in Installing a driver page 82 Double clicking the category of your device in the device manager list does not display your devi...

Page 86: ...m step 2 in Installing a driver page 82 If your device is not displayed in the Properties dialog box the device is not working properly Repeat steps 1 through 4 in the previous sections to check the driver s installation Click your device then click Uninstall to remove the driver Click Yes to restart the computer When the computer restarts repeat from step 2 in Installing a driver page 82 ...

Page 87: ...reen You can have Windows search for the driver or point to the driver s location yourself Or 1 Click Start on the taskbar 2 Click My computer from the menu 3 Click View system information on the left of the window 4 Click the Hardware tab then click Device Manager 5 Double click the option corresponding to the device you installed then double click your device The Properties dialog box appears 6 ...

Page 88: ...prompted to restart your computer click Yes The Uninstall button is unavailable if removing the driver would make your device unusable Or 1 Click Start on the taskbar 2 Click My computer from the menu 3 Click View system information on the left of the window 4 Click the Hardware tab then click Device Manager 5 Double click the option corresponding to the device you installed then double click your...

Page 89: ...system events such as when an application or driver is installed To revert to your previous driver proceed as follows 1 Open the device that is not working correctly in Control Panel To open the device Click Start on the taskbar Click Control Panel The Control Panel window appears Click the Printers and Other Hardware icon And then click the device you want to revert 2 On the Hardware tab click Pr...

Page 90: ...not affect or change your personal data files For more information about System Restore see the Help and Support Center Downloading a driver Please note it is possible to download the latest versions of drivers for your computer on our website To download the latest drivers proceed as follows 1 Go to www vaio link com and choose your language 2 Select Drivers and Updates and follow the procedure F...

Page 91: ...trademarks of Adobe Systems Incorporated MoodLogic is a trademark of MoodLogic Inc Norton Internet Security 2005 AntiSpyware Edition and Norton Password Manager 2004 are trademarks or registered trademarks of Symantec Corporation Roxio DigitalMedia SE is a trademark of Sonic Solutions WinDVD for VAIO is a trademark of InterVideo Inc Sun Java VM is a trademark of Sun Microsystems Inc Google Toolbar...

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