Sony Support Information
Refer to the following sources for answers in the sequence listed below.
1
VAIO
®
Computer Documentation
This on-screen VAIO
®
Computer User Guide and the printed VAIO Computer Quick Start provide detailed information on how
to maximize your computer's capabilities and solve common problems.
2
Program Guides and Help Files
The preinstalled programs on your computer may come with individual help guides. These guides are stored on the hard
disk as on-screen Help files. You can find the Help files from the Help menu under the specific program.
3
Operating System Online Support
Your computer comes preinstalled with a Microsoft
®
Windows
®
operating system. For operating system support, you can visit
Microsoft
®
customer support at:
http://support.microsoft.com/directory/
.
4
Sony Computing Support
This service provides instant access to information on commonly encountered problems. Type a description of the problem
and the Knowledge Database searches for the corresponding solutions online. You can visit Sony Computing Support at:
http://www.sony.com/pcsupport
.
5
VAIO Update
When your computer is connected to the Internet, VAIO Update automatically notifies you when critical software and
security information is posted on the support Web site. Click the VAIO Update notice to open the VAIO Support Web site
and view the information. You can also right-click the
VAIO Update
icon
in the
Taskbar Notification
area and select
Go
to VAIO Web Support
to open the support Web site.
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