Digital Media Player
NWZ-A15/A17
You cannot install software to your computer.
Media Go can be also obtained by downloading it via the Internet. If you cannot find the “MediaGo_WM(.exe)” file or
the installation does not start even though you double-clicked the file, download Media Go from the following website
and install it by following the on-screen instructions.
If other software is running, it may interfere with the installation. Be sure to quit all other software before installing this
software. Particularly, be sure to disconnect from the Internet and quit security software as it can put a heavy load on
the computer.
There may not be enough free space on the hard drive. Check the amount of free hard drive space required to install
the software, and then delete any unnecessary files.
With a Windows computer, you may not be able to install the software if your account does not have administrator
privileges or if you have not logged in as a computer administrator. Log in using an account with administrator
privileges or as the computer's administrator. Furthermore, if two-byte characters are used in the user name, create a
new account using only one-byte characters in the user name.
With a Windows computer, a message dialog may be hidden by the install screen, making the install process seem
stopped. Press and hold the “Alt” key while pressing the “Tab” key several times. When the dialog is displayed, follow
the instructions in the dialog box.
Related Topic
4-540-313-13(1)
Copyright 2014 Sony Corporation
Troubleshooting
342
Summary of Contents for WALKMAN NWZ-A15
Page 242: ...Browsing the video playback screen 4 540 313 13 1 Copyright 2014 Sony Corporation 230 ...
Page 257: ...How to use the option menu 4 540 313 13 1 Copyright 2014 Sony Corporation 245 ...
Page 277: ...Using the HOLD switch Turning the power on 4 540 313 13 1 Copyright 2014 Sony Corporation 265 ...