NWZ-A826 / A 828 / A829.GB.3-289-807-11(1)
Troubleshooting
1
1
Symptom
Cause/Remedy
Transferred data is not
displayed in its list.
The maximum number of files that can be displayed is
reached. The maximum number of files is 1,000 files
for videos, 10,000 files for photos. Also, the maximum
number of folders is 1,000 folders for photos in the
photo folder list.
Delete unnecessary data.
Data was placed in the wrong location by dragging
and dropping.
Place the data in the correct place by dragging
and dropping (
Available capacity is insufficient.
Delete unnecessary data to increase free space on
the player.
After dragging and dropping in Windows Explorer,
data hierarchy levels do not correspond to the player
(
Transferred files are not in a playable format. For
details, see “Supported file format” of
“Specifications” (
Convert the ATRAC files using the supplied MP3
Conversion Tool software.
When “All Songs” or
“Album” is selected, all the
songs will appear, but
some songs will not appear
when “Folder” is selected.
The audio files are not in folders under the
“MUSIC” folder.
Place them in folders under the “MUSIC” folder
by dragging and dropping.
Songs are played back
within a limited playback
range only, such as within
one album.
“Playback Range” (
page 39) is set to “Selected
Range.”
Change the playback range setting.
Data cannot be deleted
on the player.
You cannot delete songs and photos on the player.
Delete them using the software you used to
transfer the data, or Windows Explorer.
Continued
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