NWZ-A826 / A 828 / A829.GB.3-289-807-11(1)
Troubleshooting
1
1
Symptom
Cause/Remedy
The sound breaks
frequently.
A device using 2.4 GHz frequency, such as a wireless
LAN device, cordless telephone, or microwave oven,
is in use near the player or the device.
Do Bluetooth communication away from the
electronic devices.
The communication is interfered with by obstacles
such as metal, wall, or people.
Remove the obstacles or change the location to
secure the communication.
The bit rate setting is improper for the using
environment.
The stability of the communication is based on
the bit rate setting and the using environment. If
the communication is unstable, adjust the bit rate
in “Sound Quality Mode” to secure the
communication (
Noise is generated.
Bluetooth connection is unstable.
You may hear noise under certain communication
conditions. Change the location and restart
communication (
You may hear noise from only one side of
headphones depending on the connection status.
End the Bluetooth connection and reestablish it.
Video sound delays
When you listen to video sound from certain
Bluetooth devices, the sound may slightly lag behind
the video.
Continued
Bluetooth communication
(continued)
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