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Other Information
Overview
This chapter includes the following topics:
Contacting Sony
If, after reading these operating instructions, you have additional questions related to the use of your Sony
television, please call our Customer Information Services Center.
For US residents: 1-800-222-SONY (7669)
For Canadian residents: 1-877-899-SONY (7669)
Before calling Sony customer support, please write down the model and serial numbers of your TV. You’ll
find this information on the front cover of this manual.
Troubleshooting
Remote Control
Topic
See Page
Optional accessories
Problem
Possible Remedies
Remote control does not
operate
❑
The batteries could be weak. Replace the batteries.
❑
Check the orientation of the batteries.
❑
Press
TV (FUNCTION)
once, and the TV indicator lights up. You may have
inadvertently pressed
SAT/CABLE (FUNCTION)
, which changes the remote
control to SAT or CABLE mode.
❑
Make sure this unit’s power cord is connected securely to the wall outlet.
Cannot change channels with
the remote control
❑
If you are using the TV to change channels, first press
TV (FUNCTION)
once,
and the TV indicator lights up.
❑
If you are using another device to change channels, be sure you have not
inadvertently switched your TV from the channel 3 or 4 setting.
❑
If you are using another device to change channels, be sure to press
FUNCTION
for that device. For example, if you are using your cable box to change channels,
be sure to press
SAT/CABLE (FUNCTION)
once, and the SAT/CABLE indicator
lights up.
