Support and maintenance
Help for your device
Use the Help application in your device to read Get started guide and User guide, get to
know icon glossary, view your usage and customize your features of Verizon mobile, and
watch help videos and other product-related information.
To access the Help application
1
From your Home screen, tap .
2
Find and tap , then select the required help item.
Make sure that you have a working Internet connection, preferably over Wi-Fi®, to limit data
traffic charges when using the Help application.
Help in menus and applications
Some applications and settings have help available in the options menu, which is
normally indicated by in the specific applications.
Help us improve our software
You can enable the sending of usage info from your device so that Sony Mobile can
receive anonymous bug reports and statistics that help improve our software. None of
the information gathered includes personal data.
To allow the sending of usage info
1
From your Home screen, tap .
2
Find and tap
Settings
>
About phone
>
Usage info settings
.
3
Mark the
Send usage info
checkbox if it is not already marked.
4
Tap
Agree
.
Media Formats
Audio Playback
Decoder format
Supported in file format
AAC (AAC-LC, AAC+,
eAAC+, AAC-ELD)
3GPP (.3gp, 3gpp), MP4 (.mp4, .m4a),
ADTS (.aac)
AMR-NB, AMR-WB
3GPP (.3gp, .3gpp), MP4 (.mp4, .m4a),
AMR (.amr, .awb)
FLAC
FLAC (.flac), Matroska (.mka)
MIDI
SMF (.mid), XMF (.xmf), Mobile XMF
(.mxmf), OTA (.ota), RTTTL (.rtttl), RTX
(.rtx), iMelody (imy)
MP3
MP3 (.mp3)
PCM
WAV (.wav)
Vorbis
OGG (.ogg), Matroska (.mkv)
WMA
ASF (.wma)
Audio Recording
Encoder format
Supported in file format
AAC (AAC-LC, AAC+,
AAC-ELD)
3GPP (.3gp, .3gpp), MP4 (.mp4, .m4a)
AMR (AMR-NB, AMR-
WB)
3GPP (.3gp, .3gpp), MP4 (.mp4, .m4a),
AMR (.amr)
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