Help Guide
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[146] Power | Power
After turning on the TV, it turns off immediately.
(only models equipped with an OLED panel)
In this case, the TV might be in picture reset mode. When picture reset mode is enabled, the TV turns
off for about 10 minutes after it is turned on, and then turns on again to reduce image retention. This is
not a malfunction of the TV.
Turn on the TV again using the remote control and disable picture reset mode.
Press the
(Quick Settings) button on the remote control and select [Settings] — [System] —
[Retail mode settings]. Disable [Picture reset mode].
[147] Power | Power
The TV does not turn on.
Perform the procedures in the order below until the problem is solved.
1. Check if the TV turns on with the remote control.
Point the remote control at the sensor on the front of the TV and press the power button on the remote
control.
Check if the TV turns on.
If the TV does not turn on, try resetting (restarting) the TV.
If a full reset (restart) of the TV is required
2. Check if the TV turns on with the power button on the TV.
Press the power button on the TV and check if the TV turns on.
For the location of the power button, refer to the Reference Guide.
If the TV turns on with this procedure, there may be a problem with the remote control. Refer to the
following topic.
The remote control does not operate.
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