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SOUNDPEATS

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FAQ

BLUETOOTH-------------------------------------------------------------------- 2

SOUND--------------------------------------------------------------------------- 4

CHARGING---------------------------------------------------------------------- 5

TOUCH CONTROL------------------------------------------------------------ 6

CUSTOMER SERVICE TEAM---------------------------------------------- 6

Summary of Contents for Mini Pro

Page 1: ...SOUNDPEATS 1 FAQ BLUETOOTH 2 SOUND 4 CHARGING 5 TOUCH CONTROL 6 CUSTOMER SERVICE TEAM 6 ...

Page 2: ...airing record from all your devices 2 Place back both earbuds into charging case and make sure they are in charging status Red lights are keeping on 3 Press and hold both buttons for 10s until both LEDs flash in red and while twice reset complete Why does the sound of the earbuds cut or noise occur Reasons Workarounds Case 1 When using the earbuds close to personal computers Wi Fi routers microwav...

Page 3: ...mes weaker the further away Bluetooth earbuds are placed from a Bluetooth player When using Bluetooth earbuds and a Bluetooth player in different rooms with the doors closed Bluetooth communication may be weak Keep the Bluetooth earbuds as close to the Bluetooth player as possible Case 5 When playing music in Game mode Please exit the game mode when you listen to music Case 6 When a lot of applica...

Page 4: ...me from the specific manufacturer for your exact computer model Please download and install the appropriate Bluetooth driver from the computer vendor s website then restart your system before attempting to pair and connect to SoundPEATS earbuds SOUND Why does the volume of the earbuds reduce after using a period of time It may be caused by the sound hole being blocked by foreign objects Please try...

Page 5: ...lowed both phone audio and media audio to be transmitted through the earbuds 6 Please change other devices to have a try How does the ANC mode work Press and hold the left MFB for 1 5 seconds switch from Normal mode ANC on Pass through mode How does the Game mode work Mini Pro adopts the latest technology to ensure low latency in game mode and make sure the sound sync with the image Triple tap on ...

Page 6: ...arging connectors and try to adjust the earbuds to ensure the red light is on Why are the earbuds still connected to my phone after placing back into the case 1 The charging case is out of battery The case will not turn off the earbuds if the case battery is dead 2 Please make sure the earbuds sit well in the charging case and the charging connectors on both the earbuds and charging case are clean...

Page 7: ...o have a try discharge the earbuds then charge and reset CUSTOMER SERVICE TEAM What should I do if the problem about the earbuds is not mentioned in this FAQ If there is no solution for your problem in this FAQ please feel free to contact our Customer Service Team and we will provide you a solution as soon as possible If we confirmed that the problem couldn t be solved we will apply the replacemen...

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