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All new SOUNDPEATS products are entitled to a two-year warranty from the original date of
purchase.
The proof of purchase proves that the product was purchased in the Alza.cz sales chain, during
the warranty period you can then use the free service or you can replace the product.
The warranty does not apply to:
- Use of the device in violation of the instructions, use of non-original parts, or damage caused by
illegal software.
- Self-disassembly or damage caused by disassembly and assembly by an unauthorized repair
shop.
- The cause of the failure is caused by negligence or force majeure, such as accidents (fire, water,
immersion, compression by external force, fall, etc.) and natural disasters (lightning, earthquake,
typhoon, etc.).
- Natural wear, damage, and aging of consumables or components during use (such as hearing
protectors, silicone hearing protectors, batteries, etc.).
- The use of non-original components is prohibited.
- Other unspecified items will be implemented in accordance with the applicable laws and
regulations of the country or region where the product is sold.
If you need repairs or other services during the warranty period, contact the product importer
directly, you must provide the original undamaged proof of purchase with the original date of
purchase.
Alza.cz's liability for product failures and hardware defects is limited to replacement or repair
specified in this warranty regulation. There are time limits in this warranty statement.
Warranty Conditions
