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4.7. What to do if something goes wrong
Before contacting our service help line, check the following points:
No power to the appliance:
Check there is not a power cut
Check there is power to the electric socket/appliance
Check the fuse in the plug (Must be 13 amp)
The compressor runs continuously:
Is the door closed correctly
Have large quantities of food recently been added to the appliance – if
yes, allow the interior temperature to recover
Has the appliance door been opened frequently – if yes, allow the interior
temperature to recover
Excessive frost/ice build up:
Ensure that the door has been closed correctly
Ensure that the door seal is clean and sealing correctly
Noise:
Refer to Normal Operating Sounds, section 3.4.
If after the above checks there is still a fault contact the Sovereign Service Help
line on
01527- 573010.
In-guarantee customers should ensure that the above checks have been made
as the engineer will make a charge if the fault is not the result of a mechanical
or electrical breakdown. The model and serial number together with details of
your sales receipt must be quoted when booking an in-guarantee service call.
Step 7:
Remove the hinge pin from the top cover and refit
to the opposite side.
Step 8:
Fit the door on to the bottom hinge pin. Be
careful not to let the door drop.
Step 9:
Refit the top cover so that the hinge pin is
inserted into the door. Secure the top cover with
the four screws. Insert the two plastic caps into
the top cover.