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Product Manual

1

2. Controlling the COUNTcam2

Using the COUNTCAM App

Once you have the COUNTCAM app installed,

 

connect to the COUNTcam2 wireless network

 

through your mobile device. Next, open the

 

COUNTCAM app on the mobile device 

connectedto the COUNTCAM wireless network 

and wait up to 20 seconds for the live stream to 

appear.The COUNTCAM app may have some 

minordifferences between the iOS and Android

 

platform, however this section covers both

 

Android and iOS app functionality
Using the COUNTCAM app, you are able to do 

thefollowing:

• See the live view of the camera for positioning to

ensure you are recording the desired recording

area.

• Start or stop the COUNTcam2 video recording.

 

• Check the battery level of the COUNTcam2.

• Review recorded video stored on the COUNTcam2.

 

• Format the internal storage on the COUNTcam2.

Recording Video

Once you are connected to COUNTcam2 through

 

the 

 

COUNTCAM 

 

app, 

 

you 

 

will 

 

be 

 

able 

 

to 

startrecording 

 

video. 

 

To 

 

initiate 

 

recording, 

 

tap 

theorange 

 

circular 

 

recording 

 

button 

 

in 

 

the 

center-bottom of the app (in portrait mode) or the 

center-

right 

 

of 

 

the 

 

app 

 

(figure 

 

1, 

 

3). 

 

You 

 

will 

 

know 

 

the

COUNTcam2 is recording when the red recording

indicator starts blinking in the app (figure 1,1) and

the blue LED on the front of COUNTcam2 is also

blinking.

App Functionality

The COUNTCAM app has several icons on the sides

 

of 

 

the 

 

screen 

 

that 

 

serve 

 

different 

 

functions. 

 

This

 

section will explain those icons in more detail.

1. Recording Indicator.

 

When the red icon is

blinking, that means the COUNTcam2 is

 

recording video. The blue LED on the front of

 

the COUNTcam2 should also be blinking to

 

indicate the camera is recording.

2

Figure 1

Tip: 

The COUNTcam2 wireless network will 

appear as ‘COUNTCAM_XXXXXXXXXXXX’ This 

is the Device ID of your COUNTcam2 and is 

located on the label under the mounting bracket. 

2. Battery Meter.

 

This icon displays the current

charge level of the COUNTcam2's internal

 

battery. If you are using a booster pack, this

 

indicator

 

does not

 

represent the booster pack's

 

state of charge, it is for the camera only.

 

Note:

the battery meter in the COUNTCAM app is

 

displayed very close to the battery meter of

the mobile device running the app. When

 

checking the battery level of your COUNTcam2,

 

make sure you are looking at the COUNTcam2

 

battery meter and not the mobile device's

 

battery meter.

Summary of Contents for Countcam2

Page 1: ...Video Recording System Product Manual Version 3 0 2018 ...

Page 2: ...ndexer 5 Using the Hose Clamp Lock Bracket 5 4 Retrieval 5 6 Picking up the COUNTcam2 5 Downloading Video Files 5 Using the COUNTcam2 Video Uploader 6 5 Using the Booster Pack 6 7 Charging the Booster Pack 6 Connecting the Booster Pack 7 Installing the Booster Pack on an Adjustable Pole 7 Installing the Booster Pack on a Large Post 6 6 Troubleshooting 8 9 Unable to Connect to the COUNTcam2 Wi FiNe...

Page 3: ...Product Manual ...

Page 4: ...charging indicator will turn off when charging is complete It takes approximately 15 hours to completely charge the COUNTcam2 Download the App Download the COUNTCAM App from the Google Play Store or from the Apple App Store to a mobile device i e phone or tablet This is a proprietary app designed to control the COUNTcam2 You will need the COUNTCAM app to initiate recordingon the COUNTcam2 Once the...

Page 5: ...nter right of the app figure 1 3 You will know the COUNTcam2 is recording when the red recording indicator starts blinking in the app figure 1 1 and the blue LED on the front of COUNTcam2 is also blinking App Functionality The COUNTCAM app has several icons on the sides of the screen that serve different functions This section will explain those icons in more detail 1 Recording Indicator When the ...

Page 6: ...ity will be displayed on the format bar Note formatting the internal storage will permanently delete all video files stored on the internal storage 3 Installation Proper COUNTcam2 installation in the field is crucial to capturing usable video data This section reviews the best practices for installing your COUNTcam2 in the field Always use caution and best judgment when working in the field Equipp...

Page 7: ...nto the mount secured to the top of the pole Alternatively a small hose clamp can also be used with the COUNTcam2 mounting bracket to secure the COUNTcam2 to the pole 2 Connect to the COUNTCAM wireless network on a mobile device with the COUNTCAM app installed 3 Open the COUNTCAM app and allow up to 20 seconds for the live stream to appear Once viewing the live stream tap the record icon to initia...

Page 8: ... power lines when using a ladder or when lowering the extension pole Lower the extension pole slowly to avoid dropping or damaging the COUNTcam2 Consider placing the COUNTcam2 in a backpack or other container when removing from a large post to avoid the chance of accidental damage caused by dropping the COUNTcam2 If the COUNTcam2 is still recording simply hold the power button down for three secon...

Page 9: ...harger connector After alignment use the locking screw to secure the connection The green charging indicator next to the INPUT connection will be illuminated when the name of the drive can be changed To access the recorded video files Open Untitled DV Movie 4 The COUNTcam2 creates video in 30 minute segments Drag the desired video files to the folder of your choice on your computer to begin the vi...

Page 10: ...indy conditions Video being recorded may not be usable 3 After attaching the Booster Pack at an ideal spot on the adjustable pole connect to the COUNTcam2 using the booster pack cable Once connected wrap excess cable around the housing of the Booster Pack 4 Carefully raise the adjustable pole and secure it to the street sign using medium hose clamps and secure it with the hose clamp lock bracket S...

Page 11: ...re is a link to a document on how to re install the camera firmware Unable to Connect to the COUNTcam2 through the App If you are able to connect to the COUNTCAM Wi Fi network but are having connectivity through the COUNTCAM app here are some suggestions tohelp remedy the connectivity issues Restart the COUNTCAM app If you are unable to connect to the COUNTcam2 through the COUNTcam2 try restarting...

Page 12: ...d cable you are using may have worn out or is faulty If possible try connecting the COUNTcam2 to your computer using a different download cable Make sure the camera is powered off The camera may not connect to the computer if it is powered on To power down the COUNTcam2 disconnect if from your computer then hold the power button down for three seconds Note if the blue light on the front of the COU...

Page 13: ...AM wireless network in order to view camera feed and initiate recording Remote camera viewing or control is not possible at this time Can I use three Booster Packs to record over 150 hours No because of the video quality settings the COUNTcam2 s internal storage will hold up to 150 hours of video If you have a special project that requires more than 150 hours of video to be recorded at a single ti...

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