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Product Manual

3. 

Video Record.

 When this icon is tapped, the 

COUNTcam2 will start or stop recording video.

4. Video Review.

 When this icon is tapped, you 

will be able to see all the recorded video stored 

on the COUNTcam2 internal storage. Here you 

will be able to playback the recorded video 

files and delete any unwanted video files. 

5. Time Stamp.

 The time stamp is automatically 

set based on the time the mobile device's 

time setting and will be displayed on all video 

files recorded. 

Note: if the time stamp is not 

accurate, restart the app so it can correctly pull 

the time and date from your mobile device.

Formatting the Internal Storage 

If you are out in the 

field  and  want  to 

ensure there are no 

video files left on the 

COUNTcam2 from a 

previous recording 

session you are 

able to clear the 

internal storage of 

the COUNTcam2 by 

formatting the disk. 
To format tap the 'settings' icon in the top right 

corner of the app (figure 2, 1) Note: the settings 

icon will only be visible when the app is in portrait 

mode (figure 2) 

Note: When the mobile device is in portrait mode,

 

the battery indicator of the COUNTcam2 is much 

easier to distinguish and can be seen in Figure 2, 2.
Once in the settings menu, you will see the option

 

to format. Tap the format bar and you will be asked

 

if you want to format the internal storage, tapping

'sure'   

 

will 

 

clear 

 

the 

 

memory 

 

of 

 

the 

 

COUNTcam2

  

and 

 

the 

 

card 

 

capacity 

 

will 

 

be 

 

displayed 

 

on 

 

the

  

format 

 

bar.

 

Note: 

 

formatting 

 

the 

 

internal 

 

storage

  

will 

 

permanently 

 

delete 

 

all 

 

video 

 

files 

 

stored 

 

on

  

the internal storage.

3. Installation

Proper COUNTcam2 installation in the field is crucial 

to capturing usable video data. This section reviews 

the best practices for installing your COUNTcam2 

in the field.

Always use caution and best judgment when 

working  in  the  field.  Equipping  your  vehicle 

with warning lights and/or a roof beacon is 

recommended for your protection. Additionally, 

wearing  reflective  clothing  or  a  safety  vest  is 

recommended to increase your visibility to drivers .

Selecting a Location

At the desired recording 

site, find a tree, utility pole, 

or street sign that allows 

for a clear view of the 

area to be recorded. The 

camera should be 50-100 

ft (15-30m) from the center 

of the intersection. 

• Avoid setup locations where objects may 

obstruct views, such as bus stops and truck 

loading zones.

• Try to position the camera facing North or South 

to avoid sun glare during sunrise or sunset which 

could obstruct the video footage. 

• A birds-eye view will make the video easier to 

count, try to install the camera high up and 

pointed down.

•  Wear  reflective  vests  /  clothing  when  working 

in  and  around  traffic  to  increase  visibility  to 

motorists. It is also recommended to engage 

the hazard lights and install a light beacon on 

your vehicle if it will obstruct traffic. 

• Unless given special permission, installation 

of  equipment  on  private  property  is  not 

recommended.

• Avoid interaction with wildlife at installation site  

by all means necessary. 

3

Figure 2

N

Summary of Contents for Countcam2

Page 1: ...Video Recording System Product Manual Version 3 0 2018 ...

Page 2: ...ndexer 5 Using the Hose Clamp Lock Bracket 5 4 Retrieval 5 6 Picking up the COUNTcam2 5 Downloading Video Files 5 Using the COUNTcam2 Video Uploader 6 5 Using the Booster Pack 6 7 Charging the Booster Pack 6 Connecting the Booster Pack 7 Installing the Booster Pack on an Adjustable Pole 7 Installing the Booster Pack on a Large Post 6 6 Troubleshooting 8 9 Unable to Connect to the COUNTcam2 Wi FiNe...

Page 3: ...Product Manual ...

Page 4: ...charging indicator will turn off when charging is complete It takes approximately 15 hours to completely charge the COUNTcam2 Download the App Download the COUNTCAM App from the Google Play Store or from the Apple App Store to a mobile device i e phone or tablet This is a proprietary app designed to control the COUNTcam2 You will need the COUNTCAM app to initiate recordingon the COUNTcam2 Once the...

Page 5: ...nter right of the app figure 1 3 You will know the COUNTcam2 is recording when the red recording indicator starts blinking in the app figure 1 1 and the blue LED on the front of COUNTcam2 is also blinking App Functionality The COUNTCAM app has several icons on the sides of the screen that serve different functions This section will explain those icons in more detail 1 Recording Indicator When the ...

Page 6: ...ity will be displayed on the format bar Note formatting the internal storage will permanently delete all video files stored on the internal storage 3 Installation Proper COUNTcam2 installation in the field is crucial to capturing usable video data This section reviews the best practices for installing your COUNTcam2 in the field Always use caution and best judgment when working in the field Equipp...

Page 7: ...nto the mount secured to the top of the pole Alternatively a small hose clamp can also be used with the COUNTcam2 mounting bracket to secure the COUNTcam2 to the pole 2 Connect to the COUNTCAM wireless network on a mobile device with the COUNTCAM app installed 3 Open the COUNTCAM app and allow up to 20 seconds for the live stream to appear Once viewing the live stream tap the record icon to initia...

Page 8: ... power lines when using a ladder or when lowering the extension pole Lower the extension pole slowly to avoid dropping or damaging the COUNTcam2 Consider placing the COUNTcam2 in a backpack or other container when removing from a large post to avoid the chance of accidental damage caused by dropping the COUNTcam2 If the COUNTcam2 is still recording simply hold the power button down for three secon...

Page 9: ...harger connector After alignment use the locking screw to secure the connection The green charging indicator next to the INPUT connection will be illuminated when the name of the drive can be changed To access the recorded video files Open Untitled DV Movie 4 The COUNTcam2 creates video in 30 minute segments Drag the desired video files to the folder of your choice on your computer to begin the vi...

Page 10: ...indy conditions Video being recorded may not be usable 3 After attaching the Booster Pack at an ideal spot on the adjustable pole connect to the COUNTcam2 using the booster pack cable Once connected wrap excess cable around the housing of the Booster Pack 4 Carefully raise the adjustable pole and secure it to the street sign using medium hose clamps and secure it with the hose clamp lock bracket S...

Page 11: ...re is a link to a document on how to re install the camera firmware Unable to Connect to the COUNTcam2 through the App If you are able to connect to the COUNTCAM Wi Fi network but are having connectivity through the COUNTCAM app here are some suggestions tohelp remedy the connectivity issues Restart the COUNTCAM app If you are unable to connect to the COUNTcam2 through the COUNTcam2 try restarting...

Page 12: ...d cable you are using may have worn out or is faulty If possible try connecting the COUNTcam2 to your computer using a different download cable Make sure the camera is powered off The camera may not connect to the computer if it is powered on To power down the COUNTcam2 disconnect if from your computer then hold the power button down for three seconds Note if the blue light on the front of the COU...

Page 13: ...AM wireless network in order to view camera feed and initiate recording Remote camera viewing or control is not possible at this time Can I use three Booster Packs to record over 150 hours No because of the video quality settings the COUNTcam2 s internal storage will hold up to 150 hours of video If you have a special project that requires more than 150 hours of video to be recorded at a single ti...

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