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Product Manual

Adjusting the Pitch using the Indexer 

After attaching the 

COUNTcam2, 

 

the 

 

pitch

 

can be adjusted to ensure

 

the desired recording area

 

is 

 

in 

 

the 

 

viewable 

 

area 

 

of

the camera.
Press the indexer in on the

mounting bracket of the 

camera. 
When 

 

depressed, 

 

the

 

indexer 

 

will 

 

disengage

 

and allow you to adjust the

 

pitch of the COUNTcam2.
When 

 

the 

 

COUNTcam

 

2

is 

 

at 

 

the 

 

desired 

 

angle,

 

release 

 

the 

 

indexer 

 

to

 

lock the COUNTcam2 in that position.

Using the Hose Clamp Lock Bracket

• Before installing the

hose clamp, thread

the hose clamp

through the back of

the lock bracket.

(See Fig. A )

• Make sure the drive of

the hose clamp is

fully covered by the

lock bracket and tighten

 

the hose clamp. Hose

 

clamps should not be

 

over-tightened, this

may cause the clamp to

 

break. After tightening

 

the hose clamp, insert

 

the padlock through

the holes of the lock

 

bracket.

5

Fig. A

Fig. B

4. Retrieval

Picking-up the COUNTcam2

After 

 

the 

 

recording 

 

period 

 

has 

 

ended, 

 

carefully

 

take down the COUNTcam2 from the large post or

 

by lowering the extension pole.

• Be mindful of overhead power lines when using

a ladder or when lowering the extension pole.

• Lower the extension pole slowly to avoid

dropping or damaging the COUNTcam2.

• Consider placing the COUNTcam2 in a

backpack or other container when removing

 

from a large post to avoid the chance of

 

accidental damage caused by dropping the

 

COUNTcam2.

If 

 

the COUNTcam2 

 

is 

 

still 

 

recording, 

 

simply 

 

hold

 

 the power button down for three seconds to 

stop

 

 the recording and turn off the camera. There 

is no

 

 need to re-connect to the COUNTcam2 

through the app to stop recording.

Downloading Video Files

Using 

 

 

laptop 

 

or 

 

desktop 

 

computer, 

 

download 

the 

 

video 

 

files 

 

from 

 

the 

 

COUNTcam2 

 

by 

 

following 

these steps: 

1. Access the data retrieval port by removing the 

port cover on the COUNTcam2. Press up on the 

tab on the bottom of the cover to remove it. In 

order to keep the data port weather proof, the 

cover may be difficult to remove. Use a coin or 

small object to apply pressure to the tab. 

2. The COUNTcam2’s data port is the lower 

mini USB port. The upper port is a mini HDMI 

connection and is 

not

 used for the 

COUNTcam2. Using the COUNTcam2 Video 

Download Cable, connect the COUNTcam2 to 

your computer. 

3. The COUNTcam2 internal storage will appear 

in your desktop or drive list as “Untitled”.  The 

Summary of Contents for Countcam2

Page 1: ...Video Recording System Product Manual Version 3 0 2018 ...

Page 2: ...ndexer 5 Using the Hose Clamp Lock Bracket 5 4 Retrieval 5 6 Picking up the COUNTcam2 5 Downloading Video Files 5 Using the COUNTcam2 Video Uploader 6 5 Using the Booster Pack 6 7 Charging the Booster Pack 6 Connecting the Booster Pack 7 Installing the Booster Pack on an Adjustable Pole 7 Installing the Booster Pack on a Large Post 6 6 Troubleshooting 8 9 Unable to Connect to the COUNTcam2 Wi FiNe...

Page 3: ...Product Manual ...

Page 4: ...charging indicator will turn off when charging is complete It takes approximately 15 hours to completely charge the COUNTcam2 Download the App Download the COUNTCAM App from the Google Play Store or from the Apple App Store to a mobile device i e phone or tablet This is a proprietary app designed to control the COUNTcam2 You will need the COUNTCAM app to initiate recordingon the COUNTcam2 Once the...

Page 5: ...nter right of the app figure 1 3 You will know the COUNTcam2 is recording when the red recording indicator starts blinking in the app figure 1 1 and the blue LED on the front of COUNTcam2 is also blinking App Functionality The COUNTCAM app has several icons on the sides of the screen that serve different functions This section will explain those icons in more detail 1 Recording Indicator When the ...

Page 6: ...ity will be displayed on the format bar Note formatting the internal storage will permanently delete all video files stored on the internal storage 3 Installation Proper COUNTcam2 installation in the field is crucial to capturing usable video data This section reviews the best practices for installing your COUNTcam2 in the field Always use caution and best judgment when working in the field Equipp...

Page 7: ...nto the mount secured to the top of the pole Alternatively a small hose clamp can also be used with the COUNTcam2 mounting bracket to secure the COUNTcam2 to the pole 2 Connect to the COUNTCAM wireless network on a mobile device with the COUNTCAM app installed 3 Open the COUNTCAM app and allow up to 20 seconds for the live stream to appear Once viewing the live stream tap the record icon to initia...

Page 8: ... power lines when using a ladder or when lowering the extension pole Lower the extension pole slowly to avoid dropping or damaging the COUNTcam2 Consider placing the COUNTcam2 in a backpack or other container when removing from a large post to avoid the chance of accidental damage caused by dropping the COUNTcam2 If the COUNTcam2 is still recording simply hold the power button down for three secon...

Page 9: ...harger connector After alignment use the locking screw to secure the connection The green charging indicator next to the INPUT connection will be illuminated when the name of the drive can be changed To access the recorded video files Open Untitled DV Movie 4 The COUNTcam2 creates video in 30 minute segments Drag the desired video files to the folder of your choice on your computer to begin the vi...

Page 10: ...indy conditions Video being recorded may not be usable 3 After attaching the Booster Pack at an ideal spot on the adjustable pole connect to the COUNTcam2 using the booster pack cable Once connected wrap excess cable around the housing of the Booster Pack 4 Carefully raise the adjustable pole and secure it to the street sign using medium hose clamps and secure it with the hose clamp lock bracket S...

Page 11: ...re is a link to a document on how to re install the camera firmware Unable to Connect to the COUNTcam2 through the App If you are able to connect to the COUNTCAM Wi Fi network but are having connectivity through the COUNTCAM app here are some suggestions tohelp remedy the connectivity issues Restart the COUNTCAM app If you are unable to connect to the COUNTcam2 through the COUNTcam2 try restarting...

Page 12: ...d cable you are using may have worn out or is faulty If possible try connecting the COUNTcam2 to your computer using a different download cable Make sure the camera is powered off The camera may not connect to the computer if it is powered on To power down the COUNTcam2 disconnect if from your computer then hold the power button down for three seconds Note if the blue light on the front of the COU...

Page 13: ...AM wireless network in order to view camera feed and initiate recording Remote camera viewing or control is not possible at this time Can I use three Booster Packs to record over 150 hours No because of the video quality settings the COUNTcam2 s internal storage will hold up to 150 hours of video If you have a special project that requires more than 150 hours of video to be recorded at a single ti...

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