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Product Manual

3. The duration of the video is displayed on the 

bottom right of the screen. This is the total 

length of the video. For example, if your video 

file is 14 hours long, the start point would 

be 00:00:0.000 and the end point would be 

14:00:00.000.

4. Adjust the start point and end point to remove 

any unwanted footage. For example, if your 

video started at 5:45:00 and ended at 19:45:00 

and you would like the video file to be from 

6:00 to 19:00, you would enter 00:15:00.000 

as the Start Point and 13:15:00.000 as the End 

Point.

5. Since all files are the same format, select “1. 

Direct Cut.” Click “browse” at the bottom to 

select the location where you would like the 

merged file to be saved. 

 

5. Using the Booster Pack

The 

 

COUNTcam2 

 

Booster 

 

Pack 

 

allows 

 

you

 

to 

 

extend 

 

the 

 

recording 

 

run 

 

time 

 

of 

 

your

 

COUNTcam2.  The Booster Pack will add 50 hours

 

of 

 

runtime 

 

to 

 

your 

 

COUNTcam2 

 

to 

 

allow 

 

the

 

COUNTcam2 to record up to 100 hours of video

 

footage on a single charge.

Charging the Booster Pack

The Booster Pack will 

need to be charged 

before use. The charging 

port of the Booster Pack 

is located on the top of 

the device. The Charging 

Port on the Booster Pack 

is a 3-pin female connector labeled “INPUT”. To 

plug in the charger, align the three pin connector of 

the charger with the alignment nub of the charging 

port and gently insert the charger connector. After 

alignment, use the locking screw to secure the 

connection. The green charging indicator next to 

the INPUT connection will be illuminated when the 

 

 

name of the drive can be changed.

To access the recorded video files,

Open

 

Untitled > DV > Movie

.

4. The COUNTcam2 creates video in 30 minute

segments. Drag the desired video files to the

folder of your choice on your computer to

begin the video file download.

Using the COUNTcam Video Uploader

The COUNTcam Video 

Uploader is a free, easy-to-use 

video editing tool. You can 

use this software to merge 

multiple files into one large 

file, and splice video files to 

 

 

remove unwanted data.

The COUNTcam Video Uploader can be

downloaded for free by clicking the following link:

COUNTcam Video Uploader Install

Once 

 

installed, 

 

open 

 

the 

 

program 

 

and 

 

select

“Video 

 

Joiner” 

 

to 

 

merge 

 

multiple 

 

files 

 

from 

 

the

 

COUNTcam2 into one video file.

1. Select the (+) icon on the right side of the

program and navigate to the COUNTcam2

 

folder and select the desired videos to be

 

joined.

2. Once all the desired videos are in the list, select

the “Join” icon to begin merging the files.

3. Since all files are the same format, select “1.

Direct Join.” Click “browse” at the bottom to

 

select the location where you would like the

merged file to be saved.

After 

 

merging 

 

video 

 

files, 

 

you 

 

can 

 

use 

 

the 

 

video

cutter to remove unwanted sections of video at the

beginning or end of the file.

1. Select the Video Cutter tab at the top of the

program.

2. Select the (+) icon in the middle of the program

to add a video file to be cut.

6

Summary of Contents for Countcam2

Page 1: ...Video Recording System Product Manual Version 3 0 2018 ...

Page 2: ...ndexer 5 Using the Hose Clamp Lock Bracket 5 4 Retrieval 5 6 Picking up the COUNTcam2 5 Downloading Video Files 5 Using the COUNTcam2 Video Uploader 6 5 Using the Booster Pack 6 7 Charging the Booster Pack 6 Connecting the Booster Pack 7 Installing the Booster Pack on an Adjustable Pole 7 Installing the Booster Pack on a Large Post 6 6 Troubleshooting 8 9 Unable to Connect to the COUNTcam2 Wi FiNe...

Page 3: ...Product Manual ...

Page 4: ...charging indicator will turn off when charging is complete It takes approximately 15 hours to completely charge the COUNTcam2 Download the App Download the COUNTCAM App from the Google Play Store or from the Apple App Store to a mobile device i e phone or tablet This is a proprietary app designed to control the COUNTcam2 You will need the COUNTCAM app to initiate recordingon the COUNTcam2 Once the...

Page 5: ...nter right of the app figure 1 3 You will know the COUNTcam2 is recording when the red recording indicator starts blinking in the app figure 1 1 and the blue LED on the front of COUNTcam2 is also blinking App Functionality The COUNTCAM app has several icons on the sides of the screen that serve different functions This section will explain those icons in more detail 1 Recording Indicator When the ...

Page 6: ...ity will be displayed on the format bar Note formatting the internal storage will permanently delete all video files stored on the internal storage 3 Installation Proper COUNTcam2 installation in the field is crucial to capturing usable video data This section reviews the best practices for installing your COUNTcam2 in the field Always use caution and best judgment when working in the field Equipp...

Page 7: ...nto the mount secured to the top of the pole Alternatively a small hose clamp can also be used with the COUNTcam2 mounting bracket to secure the COUNTcam2 to the pole 2 Connect to the COUNTCAM wireless network on a mobile device with the COUNTCAM app installed 3 Open the COUNTCAM app and allow up to 20 seconds for the live stream to appear Once viewing the live stream tap the record icon to initia...

Page 8: ... power lines when using a ladder or when lowering the extension pole Lower the extension pole slowly to avoid dropping or damaging the COUNTcam2 Consider placing the COUNTcam2 in a backpack or other container when removing from a large post to avoid the chance of accidental damage caused by dropping the COUNTcam2 If the COUNTcam2 is still recording simply hold the power button down for three secon...

Page 9: ...harger connector After alignment use the locking screw to secure the connection The green charging indicator next to the INPUT connection will be illuminated when the name of the drive can be changed To access the recorded video files Open Untitled DV Movie 4 The COUNTcam2 creates video in 30 minute segments Drag the desired video files to the folder of your choice on your computer to begin the vi...

Page 10: ...indy conditions Video being recorded may not be usable 3 After attaching the Booster Pack at an ideal spot on the adjustable pole connect to the COUNTcam2 using the booster pack cable Once connected wrap excess cable around the housing of the Booster Pack 4 Carefully raise the adjustable pole and secure it to the street sign using medium hose clamps and secure it with the hose clamp lock bracket S...

Page 11: ...re is a link to a document on how to re install the camera firmware Unable to Connect to the COUNTcam2 through the App If you are able to connect to the COUNTCAM Wi Fi network but are having connectivity through the COUNTCAM app here are some suggestions tohelp remedy the connectivity issues Restart the COUNTCAM app If you are unable to connect to the COUNTcam2 through the COUNTcam2 try restarting...

Page 12: ...d cable you are using may have worn out or is faulty If possible try connecting the COUNTcam2 to your computer using a different download cable Make sure the camera is powered off The camera may not connect to the computer if it is powered on To power down the COUNTcam2 disconnect if from your computer then hold the power button down for three seconds Note if the blue light on the front of the COU...

Page 13: ...AM wireless network in order to view camera feed and initiate recording Remote camera viewing or control is not possible at this time Can I use three Booster Packs to record over 150 hours No because of the video quality settings the COUNTcam2 s internal storage will hold up to 150 hours of video If you have a special project that requires more than 150 hours of video to be recorded at a single ti...

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