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Troubleshooting
1. If the range hood or halogen light does not operate
after installation:
•
Check if the range hood has been plugged in, make
sure that all power has been turned back ON, fused
not blown and all electrical wiring are properly con
-
nected.
•
Swap out light assembly to working ones to deter
-
mine whether it is caused by defective bulbs. See
Replacing the light bulbs
on Page 22-23.
2. The range hood vibrates when the blower is on:
•
The range hood might not have been secured prop
-
erly on to the ceiling or wall. Check with your in
-
staller
3. The blower or fan seems weak:
•
Check that the duct sized used is at least 6” or 3-1/4
x 10”. Range hood WILL NOT function efficiently
with insufficient duct size. For example: 8” duct
over 6” hole and loosely secured.
•
Check if duct is clogged or if damper unit (half-cir
-
cular flapper) is not installed correctly or opening
properly. A tight mesh on a side wall cap unit might
also cause restriction to the air flow.
4. The lights work but the blower is not spinning at all,
is stuck or is rattling.
•
The blower might be jammed or scraping the bot
-
tom due to shipping damage. Please contact us im
-
mediately. Check for objects inside the blower.
5. The hood is not venting out properly:
•
Make sure the distance between the stove top and
the bottom of the hood is within* 24” and 31” in
distance. *
Due to different ceiling height configura
-
tions, recommended height may not be applicable
.
•
Reduce the number of elbows and length of duct
work. Check if all joints are properly connected,
sealed, and taped.
•
Make sure the power is on high speed for heavy
cooking.
NOTE:
For all other inquiries, please contact your local reseller.
6. Purpose of the slots/holes/openings near the top of
the upper chimney:
•
These slots/holes/openings are used to exhaust
cleaned air with optional re-circulating kit. If you
did not install one, you do not need them.
