Spartherm Nova F, Installation And Operating Manual

GB

 14

8.  GENERAL WARRANTY TERMS AND 

CONDITIONS

8.1 SCOPE OF APPLICATION

These General Warranty Terms and Conditions apply to the relationship 
 between the manufacturer, Spartherm Feuerungstechnik GmbH, and the 
dealer/intermediary. They are not the same as the contract and warranty 
terms and conditions which the dealer/intermediary passes on or may pass 
on to its customers in a particular case.

8.2 GENERAL INFORMATION

This quality manufactured product is state of the art. The materials used 
were meticulously selected and are constantly checked, as is our production 
process. Setting up or installing this product requires specialized  knowledge. 
Our products may therefore only be installed and commissioned by special-
ized firms and in compliance with statutory regulations as amended.

8.3 WARRANTY PERIOD

The General Warranty Terms and Conditions apply only within the Federal 
Republic of Germany, and European Union The warranty period and scope 
of the warranty in accordance with these terms and conditions shall apply 
apart from the statutory guarantee, which remains unaffected. Spartherm 
Feuerungstechnik GmbH gives a 5-year warranty
•  Basic body, fireplace inserts
•  Basic body, stoves
•  Basic body, fireplace cassettes 
•  Basic body, fireplace doors

Spartherm Feuerungstechnik GmbH gives a 24-month warranty on elevating 
mechanisms, operating devices such as handles, adjustment levers, shock 

absorbers, electronic and electrical components such as exhausters, gover-
nors, original spare parts, all purchased parts and safety devices.

Spartherm Feuerungstechnik GmbH gives a 6-month warranty on wearing 
parts around the fire, such as fireclay bricks, vermiculite, fire grates, seals 
and glass ceramics.

8.4  REQUIREMENT OF EFFECTIVENESS FOR THE 

WARRANTY

The warranty period starts on the date of delivery to the dealer/intermediary. 
This must be verified from a document such as an invoice with the dealer/
intermediary’s confirmation of delivery. The warranty certificate relating to 
the product must be produced by the claimant when making a warranty 
claim.

If such proof is not produced Spartherm Feuerungstechnik GmbH shall not 
be obliged to honour the warranty.

8.5 WARRANTY EXCLUSIONS

The warranty does not cover:

•  Wear and tear to the product
•  Fireclay bricks vermiculite: These are natural products subjected to 

expansion and contraction during the heating process. This may create 
cracks. For as long as the linings remain in position in the fire chamber 
and do not break up, they remain fully functional.

•  the surfaces: Discoloration of the enammelenamel or galvanized sur-

faces caused by thermal stress or overload.

•  the elevating mechanism: If the installation instructions are not correctly 

followed, resulting in overheating of the pulleys and bearings.

•  the seals: Reduced sealing due to thermal stress and hardening.