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5. SERVICE AND MAINTENANCE
CAUTION! Never clean your fireplace insert while it is hot or warm.
5.1 TYPE PLATE
The type plate can be found on your warranty certificate and on your fireplace
insert below the ash pan and/or the ash box. It includes technical data and
information. The type plate must not be removed as it confirms the testing of
the device and is required for the acceptance procedure and annual inspec-
tions by the chimney sweep.
5.2 ASH PAN AND GRATE
• Clean and empty the grate and ash pan at regular intervals, adapted to
suit your use of the fireplace. CAUTION! Ash can keep embers hot for up
to 24 hrs.
• The ash cone in the ash pan must not reach or block the slots in the grate.
• Always have the engraved side of grate facing downwards, located in the
recess in the bottom of the fireplace insert.
5.3 WINDOW
The way to ensure that your window panel remains soot free for as long as
possible is
• to use dry firewood (chapter „2.1.2 Types of wood“).
• to control combustion through adjustments to the flow of combustion air
(chapter „3. Burning“).
• to keep the fireplace insert at the highest possible combustion temperature
• to have the correct amount of draught in the chimney
• to add the right amount of wood for the operating range.
Gradual sooting up of the window is entirely normal and does not constitute
grounds for a complaint. Clean the inside of the window regularly using the
window cleaning agent provided to prevent particles of soot from burning in too
much (after approx. 8-12 operating hours)!
5.4 CLEANING AND MAINTENANCE
The fire area, the hot gas draught and the flue should be cleaned at regular
intervals. Specifically, whenever there is any extended interruption in opera-
tion of the fireplace, ensure that the chimney is not blocked.
For other conditions, refer to table:
What
How often
What with?
Outside of fireplace insert and
heating chamber
as required,
min. once a year
Brush, vacuum cleaner or
ash extractor
Glass pane
based on fire
behaviour, for
optimum visibility, we
recommend after 8-12
hours of operation
You can easily clean the glass panel
with a commercially available cleaning
agent for fireplace glass.
Use dry cloth to wipe. No scouring.
Please do avoid that excess cleaning
agent enters between door frame and
glass panel. This might cause the
hardening of the sealing compound
between glass panel and door frame. A
hardened sealing compound might lead
to damages of door and glass.
Suitable cleaning agents for fireplace
glass are available at your specialist
dealer.
Decor finishes in
chrome or gold
as required
Use dilute soapy lye and soft cloth. Do
not use abrasive agents. Do not polish!
Stainless steel surfaces
as required
Stainless steel cleaning product and a
soft cloth.
Painted surfaces
as required
Damp cloth without cleaning agent with
abrasive substances.
Hot air grille
as required
Duster or vacuum cleaner
Ash pan and grate
as required
Empty by hand or using special ash
extractor
Air space below ash pan
as required
Vacuum cleaner or ash extractor
Adapter between fireplace
insert and chimney
as required
min. once a year
Brush, ash extractor
