1.
From the
TOOLS
drop-down menu, select the desired
Logs
category (for
example, “Alarms”, or “Events”) from the right-hand column.
4.7.2.4 Saving and Downloading Logs
The VelaSync Web UI offers a convenient way to save, bundle, and download all logs in
one simple step. This feature may be useful when archiving logs, for example, or for
troubleshooting technical problems: Spectracom Technical Support/Customer Service
may ask you to send them the bundled logs to remotely investigate a technical concern.
To save, bundle, and download all logs:
1.
Navigate to
MANAGEMENT > OTHER: Log Configuration
.
2.
On the left side of the screen, in the
Actions
panel, click on the
Save and Down-
load All Logs
button.
3.
Select the log bundle save locaion. The file name is logs.tar.gz
4.
If so asked by Spectracom Technical Support, attach the bundled log files (typ-
ically together with the oscillator status log, see:
Oscillator Log" on the next page
) to your email addressed to Spectracom Tech-
nical Support.
4.7 Quality Management
CHAPTER
4
•
VelaSync User's Manual Rev. 3
201
Summary of Contents for VelaSync 1225
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