5.8
Technical Support
To request technical support for your VelaSync unit, please go to the
of the Spectracom Corporate website, where you can not only submit a support
request, but also find additional technical documentation.
Phone support is available during regular office hours under the telephone numbers lis-
ted below.
To speed up the diagnosis of your VelaSync, please send us:
the current
product configuration
(navigate to TOOLS > Upgade/Backup > Sys-
tem Configuation panel), and
the
events log
.
Thank you for your cooperation.
5.8.1
Regional Contact
Spectracom operates globally and has offices in several locations around the world. Our
main offices are listed below:
Table 5-7:
Spectracom contact information
Country
Location
Phone
Address
China
Beijing
+86 10 8231 9601
Spectracom China
Room 208, No. 3 Zhong Guan Village
South Road
Hai Dian District
Beijing 100081
France
Les Ulis, Cedex
+33 (0)1 64 53 39 80
Spectracom France
Parc Technopolis – Bat. Sigma
3, Avenue du Canada
91974 Les Ulis Cedex
USA
Rochester, NY
+1 585 321 5800
Spectracom USA
1565 Jefferson Road, Suite 460
Rochester, NY 14623
Additional regional contact information can be found on the
of the Spec-
tracom website.
240
VelaSync User's Manual
APPENDIX
Summary of Contents for VelaSync 1225
Page 2: ......
Page 4: ...Blank page II VelaSync User s Manual...
Page 12: ...BLANK PAGE X VelaSync User s Manual TABLE OF CONTENTS...
Page 28: ...16 CHAPTER 1 VelaSync User s Manual Rev 3 1 7 The VelaSync Web UI...
Page 34: ...BLANK PAGE 1 9 Regulatory Compliance 22 CHAPTER 1 VelaSync User s Manual Rev 3...
Page 104: ...BLANK PAGE 2 11 Configuring PTP 92 CHAPTER 2 VelaSync User s Manual Rev 3...
Page 251: ...Server management System specifications VelaSync User s Manual 239 APPENDIX...
Page 267: ...VelaSync User s Manual 255 APPENDIX...