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3 / 4

With the door open, insert the key to 
extend the latch. Ensure that the latch 
extends smoothly.

Initiate the process to add the lock 
to your system at your smart home 
controller. Refer to your smart 
home system instructions for more 
information.

Turn the key 180° to retract the latch.  
Ensure that the latch 
retracts smoothly.

If prompted by your smart home 
system to add the lock, press button 
“A” on the lock interior 

one time

.  

The red LED will illuminate when 
the lock enters Add Mode.

Close the door. Insert and rotate 
the key to lock the door. Ensure 
that the door locks smoothly.

At this time, you may be prompted 
by your smart home system to 
enter the 5-digit PIN found on 
the label of the interior assembly. 
If not, proceed to step D.

Turn the key 180° to retract the latch. 
Ensure that the door 
unlocks smoothly.

If successful, re-name the lock 
in your system (if applicable). 

If unsuccessful, follow your 
system’s instructions to remove 
the lock from the controller and 
any other network, then press 
button “A” on the lock one time. 

Perform steps A-C again.

If still unsuccessful, consult the 
Programming and Troubleshooting 
Guide on the HomeConnect 620 
page at 

kwikset.com/support

.

A

A

B

B

C

C

D

D

MMMYYWWSSSSSSS

1234

5

W

W

W

W

W

W

W

W

W

M

M

MMMYYWWSSSSSSS

12345

WWWWWWWWW

If your door does not lock and unlock smoothly, make sure you replaced your previous latch and strike with those supplied  
in the box. If you still experience locking errors, complete the troubleshooting steps at 

http://bit.ly/HC620jam

  

or call Kwikset Support:  1-866-863-6584

For Lock 

Bag

SmartStart Enabled Products

SmartStart enabled 
products can be added 
into a Z-Wave network 
by scanning the Z-Wave 
QR Code present on the 
product with a controller 
providing SmartStart 
inclusion. No further 
action is required and the 
SmartStart product will 
be added automatically 
within 10 minutes of being 
switched on in the  
network vicinity.

MMMYYWWSSSSSSS

12345

WWWWWWWWW

Button “A”

69316

actual size

(3x)

3x

1x

Mastercode

For enhanced security, a 
mastercode may be used when 
adding/deleting user codes and 
adjusting lock configuration 
settings. For more information 
about the mastercode, 
download the Programming 
and Troubleshooting Guide on 
the HomeConnect 620

 

page 

at 

kwikset.com/support

.

GREEN with ONE BEEP

RED with THREE BEEPS

or

Make sure the door is open.  
Press the "Program" button once.

Enter user code. A total of 250 user 
codes may be programmed.

Press 

 button once.

A

B

C

What lights and sounds does the lock produce?

D

Ensure the user 
code is not a 
duplicate, is 
between 4 and 
8 digits, and the 
first 4 digits are 
not the same as 
another code.

Programming was successful. 

Programming was unsuccessful.
Ensure the user code is not a duplicate, is 
between 4 and 8 digits, and the first 4 digits are 
not the same as another code.
Ensure the lock has room for an additional 
code. If all user code positions are filled, delete 
a code to make room for the new code.

It is recommended that you add 
and delete all user codes through 
your smart home control system. 
If your system does not allow this, 
codes may be added directly to 
the lock as shown here.

Programming Timeout 

During programming, if no button 
is pressed for five seconds, the 
system will time out (indicated 
by three beeps and a red flashing 
Kwikset button), and you will need 
to restart the procedure.

MMMYYWWSSSSSSS

12345

W

W

W

W

W

W

W

W

W

M

M

red

green

PIN: 12345

Ensure you are using the correct 
screws. Using incorrect screws  
will damage the product.

8

6

7

Test the lock and check door alignment

Add the lock to your smart home system

Add user codes (250 max)

9

69316 

(3x)

(For Lock Bag)

Cover Installation

Battery Pack Access

Install cover.

Note: You may 
need to rotate 
the turn piece 
to align with the 
turn piece shaft.

turn piece

turn piece 

shaft

Install screws.

a

b

Slide up the window to access the 
battery pack and buttons.

Install the interior cover

QR code

5-digit  

PIN

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