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5. Inspection
5.1 Packing Materials
All Alpha products are shipped in rugged, double walled boxes and suspended via solid inserts to minimize
shock that may occur during transportation. Packaging assemblies and methods are tested to International Safe
Transit Association standards.
Rectifiers and batteries are shipped on individual pallets and are packaged according to the manufacturer’s
guidelines.
5.1.1 Returns for Service
Save the original shipping container. If the product needs to be returned for service, it should be packaged in its
original shipping container. If the original container is unavailable, make sure that the product is packed with at
least three inches of shock-absorbing material to prevent shipping damage.
NOTE:
Alpha Technologies is not responsible for damage caused by improper packaging of
returned products.
5.2 Check for Damage
Before unpacking the product, note any damage to the shipping container. Unpack the product and inspect the
exterior for damage. If any damage is observed, contact the carrier immediately.
Continue the inspection for any internal damage. In the unlikely event of internal damage, inform the carrier and
contact Alpha Technologies for advice on the impact of any damage.
5.3 General Receipt of Shipment
The inventory included with your shipment depends on the options you have ordered. The options are clearly
marked on the shipping container labels and bill of materials.
5.3.1 Shelves
Consult the packing slip and power system bill of materials to verify that you have the correct number of shelves
per your order.
5.3.2 Rectifiers (Purchased Separately)
Consult the packing slip to verify that you have received the correct number of rectifiers per your order.
5.3.3 Miscellaneous Small Parts
Review the packing slip and bill of materials to determine the part number of the “configuration kits” included with
your system.
Review the bill of materials to verify that all the small parts are included.
