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Spirit Fires Limited. 4 Beaumont Square, Aycliffe Industrial Park, Newton Aycliffe, County
Durham, DL5 6XN. Tel : 01325-327221 Web :
www.spiritfires.co.uk
unguarded flame. In addition, the installer is to advise the user against placing combustible
material directly in front of the appliance. Floor coverings, such as carpets, are considered to
be acceptable. For some countries a non-combustible hearth must be fitted in front of the fire
in accordance with National Regulations (e.g. United Kingdom).
WARRANTY INFORMATION
This
appliance is supplied with a 12 month warranty from the date of delivery.
The Warranty covers defective parts only and does not cover typical wear and tear that occurs
with a gas fire appliance.
This gas appliance carries full CE approval and has a long and reliable history. The fire is given
over 40 function tests during the manufacturing process and is fully working before being
shipped. If installed correctly, in line with these instructions, the fire will have a long and
reliable life. If the appliance develops a fault refer first to the fault diagnosis section earlier in
this booklet for possible causes. If the fire has been recently installed recall the gas engineer to
check the installation again in line with the requirements of the book. We will not accept any
claims where the gas fire has been dismantled, or the burner wiring or connections have been
tampered with.
In order to make a warranty claim you will be required to:
•
Supply the serial number of the appliance (as shown on the front of this booklet and on
the data plate within the fire)
•
Supply full details of the GAS SAFE engineer who installed the appliance.
•
We may also request a copy of the installation receipt.
Failure to supply details of the Registered Engineer who installed the appliance will invalidate
the warranty.
To register your appliance please complete and return the warranty card supplied with the fire.
To raise a warranty claim call Customer Service on 01325-327221. We may send an
independent gas engineer to site to first inspect the installation.
IMPORTANT NOTE - “Heat Damage”
This gas fire must never be operated without the heat shields in place over the Black Box.
Failure to do this will result in serious damage to the remote system.
We will not accept any warranty claims for “melted remote system”. Ithe fire was tested at the
CE test house to ensure that during normal operation no parts become hot or damaged. If heat
damage has occurred it highlights a very serious issue over the installation of the appliance. In
the instance of the remote system becoming hot enough to melt it highlights an install fault not
a component failure. Typical causes are using the fire without the heat shield, incorrect burner
ventilation, unsealed enclosure, an unsealed flue system or flame reversal. Before purchasing
any new parts to repair the fire the cause of the melting must be rectified.
