Installation and Reference Manual
Configuring PBX functionality
Installation and Reference Manual v3.2/0410/6
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Duplicate Department Names and Extension Numbers
It is essential that duplicate Department Names and Extension Numbers are not used on a system. To
ensure that duplicates have not been entered select Utilities and then Sorted Lists. This program will
highlight entries where an identical name or extension number exists.
Changing the extension numbers for multiple Departments
When the extension number for more than one Department is to be changed the Users (Renumber)
feature can be used as follows:
1
In Manager, select Users (Renumber)
2
In the New Number Base field enter the first number of the new range to be used, for example, if
you wish to renumber the extensions from 6001 to 6050 enter 6001.
3
In the Target Users field enter the extension numbers to be changed. Enter either a comma
between each extension number or use a hyphen to indicate a range of extensions. For example:
8001,8003,8009,8015 etc or 8001-8010
4
Select Renumber
5
The extension numbers for the selected Departments will be changed, for example, 8001 will
become 6001, and the next extension will become 6002 and so on.
Setting Departmental functionality for multiple Departments
You may wish to turn on a particular feature or multiple features for more than one Department, rather
than turn on these feature in each Department’s configuration form you can perform this task quickly via
the Dept (Bulk) feature in Manager.
1
In Manager, select Dept (Bulk)
2
Select the feature(s) you wish to configure.
3
Select the Continue button at the bottom of the
page
4
Select the option required for the relevant field from the list box or tick box provided, or when a
field name is displayed in blue the entry for this field can be selected from a list. Click on the field
name and select the entry required.
5
In the Target Users field enter the extension
numbers to be changed. Enter either a comma
between each extension number or use a
hyphen to indicate a range of extensions. For
example: 8001,8003,8009,8015 etc or 8001-8010
6
Select Update when ready. The Target Departments will be updated with the changes selected.
