Installation and Reference Manual
Working with Voicemail
Installation and Reference Manual v3.2/0410/6
187
Working with Voicemail
Embedded voicemail
Embedded voicemail is run from a 5100 Call Server, 5108 Call Server, 4100 Call Server or 4140 Remote Call
Server and provides standard voicemail and auto attendant facilities. All configuration is performed via
Manager.
•
A 5100 Call Server provides up to 16 simultaneous connections, 4 of which are licensed on shipment,
and 1500 hours of message storage
•
A 5108 Call Server provides up to 8 simultaneous connections, 2 of which are licensed on shipment,
and 500 hours of message storage
•
A 4100 Call Server provides up to 8 simultaneous connections and 30 hours of message storage
•
A 4140 Remote Call Server provides up to 4 simultaneous connections and 10 hours of message
storage
Voicemail messages are stored on the internal hard disk and require 0.5 MB of disk space for each 1
minute of message.
Voice Processing Application
The voicemail and auto-attendant application can also be run on a standalone Linux PC or server. This is
primarily for scenarios where more than 16 concurrent channels are required and/or greater storage
capacity is required. A Voice Processing Port licence is required to support this facility, one licence per
port required. Therefore, for example, if 24 concurrent Voice Processing ports are required, 24 x Voice
Processing Port licences must be purchased. Please refer to the Installing Licences section from page 35
for further information.
When running on a networked Linux PC or Server, the maximiser Voice Processing application has been
tested running up to 120 concurrent voicemail ports when hosted on an HP 2.8 GHz Pentium 4 PC
running 512 MB of memory.
Please note that the maximiser Voice Processing application is responsible for running the following;
•
Voicemail
•
Auto Attendant
•
IVR (ESP)
•
Call Recording
•
Meet Me Conferencing
•
Queue Entry & In-Queue Announcements
•
Music-on-Hold
As such, all these tasks will dynamically consume Voice Processing channels. Please take this into account
when planning capacity for your requirements.
Please refer to the “Linux for maximiser – An Introduction” document for installation instructions. This is
available within the Partner area of the SpliceCom website.