Installation and Reference Manual
Maintenance & Troubleshooting
266
Installation and Reference Manual v3.2/0410/6
You will also need to know the phone’s Password which is configured in Manager within the relevant IP
Phones’ configuration form. By default this is set to 7388.
1
Within the Command Prompt on a PC connected to the system enter:
telnet <ip address of PCS 100>
eg telnet 192.168.0.247
2
When prompted for the Login name enter
diag
3
When prompted for the Password enter the password for this phone. By default this is
7388.
(The
Password is set within the relevant Phone’s configuration form.)
4
A hash (#) will appear, indicating that the previous entries where accepted and a command can be
entered
5
Enter
upgrade loader <IP address of Call Server>
eg upgrade loader 192.168.0.1
6
When the hash (#) returns enter
upgrade now
7
The PCS 100 will reboot. When the PCS 100 is ready press the down arrow to check the version
number to ensure the upgrade has taken place.
View the version of software via Telnet
The version of software being run on the PCS 100 can be viewed using Telnet as described above by
entering:
ver /Splicecom/xpcs
Automatic Upgrade
The upgrade of any connected Phone Module, Trunk Module, VCM, PCS 580, PCS 570, PCS 560,
PCS 410/400 and PCS 100 as described above will take place automatically at 4 am each day. At this time
a php script will be run and any module or PCS 580/570/560/410/400/100 not running up-to-date software
will be upgraded. This will take place on each module or PCS 580/570/560/410/400/100 that the
Call Server can connect to at 4 am. If the software version being run is the same as the version available
on the Call Server an upgrade does not take place.
This script can also be run manually at any time of the day as follows:
1
Telnet on to the system via Root as described in the Root Access to a Call Server section on
page 252
2
At the prompt enter
php –n /WebManager/upgrade.php
3
Details of the upgrades to each connected unit, if required, will be listed.
If no upgrade is required on any module or PCS 580/570/560/410/400/100 connected the “Nothing to do”
message will be displayed. To force an upgrade to each connected module or PCS 570/560/410/400/100
enter
php –n /WebManager/upgrade.php -f
To set the time on each connected module or PCS 580/570/560/410/400/100 to match the Call Server
enter
php –n /WebManager/upgrade.php –t
. This command will be run automatically at 4 am each
Monday.
To view the result of an upgrade of the system via the upgrade.php script enter the following commands
after logging in as described in step 1 above.